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WGU D218 TASK2 | ACCURATE AND VERIFIED | 2026
UPDATE
Leadership Skills and Mindset Reflection
Angkana Khamsamgate
Western Governors University
Instructor : Elizabeth Croson, PhD, RN
14| 8| 2026
, 2
C1. Roles of a Leader and a Manager
Management is a formal role that is addressed by authority. Management is prone to
focus on task-oriented to maintain the status quo, organizing and directing individuals under
boundaries to meet the standard. The management goal is to achieve the task in a predictable
way and with consistent quality. Leadership, on the other hand, is individually motivated and
self-starter. Leadership is focused on being people-oriented to make improvements and achieve a
positive outcome. Leadership is not about completing the task but how you approach the
assignment and related to others.
C2. Present Leadership and Management Skills
Three leadership skills that I recognized in myself are interpersonal understanding,
collaboration, and self-compassion. Working as a team is a work culture on my medical-surgical
unit floor. I am always present and available for team members who need a helping hand.
Interpersonal skills are present as I am personable and approachable. I try to take time to listen
and acknowledge my patient’s needs. Employing empathy and asking questions to gain insight
into the patient aspect is part of the interpersonal skills I apply in my everyday work. I am
working collaboratively with the team toward a shared goal which is prioritizing the best patient
care. Working as a med-surg nurse requires me to collaborate with relevant professional teams
such as physicians, radiology, physical therapists, pharmacy, dietician, and other departments on
regular basis about patients’ treatment plans. At the same time, I need to have a good
understanding of the role of each assigned department. Self-compassion is the most crucial
leadership skill I will not ignore. I cannot provide good care to others if I can’t be kind to myself
first. I am being mindful of my own needs and humanity. I recognize myself when I get burnout
WGU D218 TASK2 | ACCURATE AND VERIFIED | 2026
UPDATE
Leadership Skills and Mindset Reflection
Angkana Khamsamgate
Western Governors University
Instructor : Elizabeth Croson, PhD, RN
14| 8| 2026
, 2
C1. Roles of a Leader and a Manager
Management is a formal role that is addressed by authority. Management is prone to
focus on task-oriented to maintain the status quo, organizing and directing individuals under
boundaries to meet the standard. The management goal is to achieve the task in a predictable
way and with consistent quality. Leadership, on the other hand, is individually motivated and
self-starter. Leadership is focused on being people-oriented to make improvements and achieve a
positive outcome. Leadership is not about completing the task but how you approach the
assignment and related to others.
C2. Present Leadership and Management Skills
Three leadership skills that I recognized in myself are interpersonal understanding,
collaboration, and self-compassion. Working as a team is a work culture on my medical-surgical
unit floor. I am always present and available for team members who need a helping hand.
Interpersonal skills are present as I am personable and approachable. I try to take time to listen
and acknowledge my patient’s needs. Employing empathy and asking questions to gain insight
into the patient aspect is part of the interpersonal skills I apply in my everyday work. I am
working collaboratively with the team toward a shared goal which is prioritizing the best patient
care. Working as a med-surg nurse requires me to collaborate with relevant professional teams
such as physicians, radiology, physical therapists, pharmacy, dietician, and other departments on
regular basis about patients’ treatment plans. At the same time, I need to have a good
understanding of the role of each assigned department. Self-compassion is the most crucial
leadership skill I will not ignore. I cannot provide good care to others if I can’t be kind to myself
first. I am being mindful of my own needs and humanity. I recognize myself when I get burnout
