Organizational Behavior WGU C715 Final
Exam Questions and Answers
Multiple Choice
Question 1 1 mark
Which Big Five personality trait is identified as the most consistent and strongest predictor of
job performance across the majority of occupations?
A Openness to Experience
B Conscientiousness
C Agreeableness
D Extraversion
Question 2 1 mark
When an observer underestimates the influence of external factors and overestimates the
influence of internal factors in judging another person's behavior, which perceptual bias are
they demonstrating?
A Fundamental attribution error
B Self-serving bias
C Contrast effect
D Halo effect
Question 3 1 mark
According to Expectancy Theory, the belief that exerting a given amount of effort will
lead to a specific level of performance is known as:
A Self-actualization
B Instrumentality
C Expectancy
D Valence
,
, Question 4 1 mark
What is the term for the tendency of individuals to expend less effort when working
collectively than when working individually?
A Social loafing
B Social facilitation
C Groupshift
D Groupthink
Question 5 1 mark
Which characteristic of organizational culture refers to the degree to which management
focuses on results rather than the techniques and processes used to achieve them?
A Innovation and risk taking
B People orientation
C Attention to detail
D Outcome orientation
Question 6 1 mark
A leader who establishes an ethical culture primarily does
so by:
A Implementing a rigid hierarchy with zero flexibility.
B Being a visible role model and communicating ethical expectations.
C Focusing exclusively on bottom-line profit margins.
D Allowing employees to define their own personal moral compass without guidance.
Question 7 1 mark
According to the Fiedler contingency model, the core assumption regarding a leader's style is
that it is:
A Determined solely by follower competence.
B Essentially fixed and cannot be changed.
C Highly flexible and easily changed.
D Improved through brief sensitivity training.
Exam Questions and Answers
Multiple Choice
Question 1 1 mark
Which Big Five personality trait is identified as the most consistent and strongest predictor of
job performance across the majority of occupations?
A Openness to Experience
B Conscientiousness
C Agreeableness
D Extraversion
Question 2 1 mark
When an observer underestimates the influence of external factors and overestimates the
influence of internal factors in judging another person's behavior, which perceptual bias are
they demonstrating?
A Fundamental attribution error
B Self-serving bias
C Contrast effect
D Halo effect
Question 3 1 mark
According to Expectancy Theory, the belief that exerting a given amount of effort will
lead to a specific level of performance is known as:
A Self-actualization
B Instrumentality
C Expectancy
D Valence
,
, Question 4 1 mark
What is the term for the tendency of individuals to expend less effort when working
collectively than when working individually?
A Social loafing
B Social facilitation
C Groupshift
D Groupthink
Question 5 1 mark
Which characteristic of organizational culture refers to the degree to which management
focuses on results rather than the techniques and processes used to achieve them?
A Innovation and risk taking
B People orientation
C Attention to detail
D Outcome orientation
Question 6 1 mark
A leader who establishes an ethical culture primarily does
so by:
A Implementing a rigid hierarchy with zero flexibility.
B Being a visible role model and communicating ethical expectations.
C Focusing exclusively on bottom-line profit margins.
D Allowing employees to define their own personal moral compass without guidance.
Question 7 1 mark
According to the Fiedler contingency model, the core assumption regarding a leader's style is
that it is:
A Determined solely by follower competence.
B Essentially fixed and cannot be changed.
C Highly flexible and easily changed.
D Improved through brief sensitivity training.
