SMART SERVE CERTIFICATION REVIEW
BANK 2026 PRACTICE QUESTIONS
GRADED A
⩥ If a customer is served to the point of intoxication, when does the
server's responsibility end?
Answer: When the customer sobers up.
⩥ Select all that apply.
What are effective ways to monitor a customer's alcohol consumption?
Answer: ►Use different glasses for alcoholic and non-alcoholic drinks.
►Check the customer's bill, if they're running a tab.
►Keep track of the number of drinks that your customer consumes.
⩥ Select all that apply.
Which of the following indicates that an I.D. may have been tampered
with?
Answer: ►The I.D. has folds or bends.
►Changed numbers on date of birth.
►Air bubbles in the lamination.
►Thicker lamination on the photo area.
, ⩥ It is important to let your co-workers and manager know if you have
given a customer which rating?
Answer: Yellow or Red
⩥ If the same number of standard drinks is consumed, which guest will
most likely have the lowest BAC?
Answer: A young, physically fit male.
⩥ Which of the following customers will likely have the lowest BAC
after consuming the same number of Standard Drinks in the same
amount of time?
Answer: A young, lean man.
⩥ The Traffic Light System is a helpful way to:
Answer: Decide whether to serve, slow down, or stop service to a
customer.
⩥ Why is it important for you to know the features of all accepted forms
of I.D.?
Answer: It's everyone's job in a licensed establishment to ensure that
underage customers are not served alcohol.
It's hard to identify a fake I.D. if you don't know the distinguishing
features.
BANK 2026 PRACTICE QUESTIONS
GRADED A
⩥ If a customer is served to the point of intoxication, when does the
server's responsibility end?
Answer: When the customer sobers up.
⩥ Select all that apply.
What are effective ways to monitor a customer's alcohol consumption?
Answer: ►Use different glasses for alcoholic and non-alcoholic drinks.
►Check the customer's bill, if they're running a tab.
►Keep track of the number of drinks that your customer consumes.
⩥ Select all that apply.
Which of the following indicates that an I.D. may have been tampered
with?
Answer: ►The I.D. has folds or bends.
►Changed numbers on date of birth.
►Air bubbles in the lamination.
►Thicker lamination on the photo area.
, ⩥ It is important to let your co-workers and manager know if you have
given a customer which rating?
Answer: Yellow or Red
⩥ If the same number of standard drinks is consumed, which guest will
most likely have the lowest BAC?
Answer: A young, physically fit male.
⩥ Which of the following customers will likely have the lowest BAC
after consuming the same number of Standard Drinks in the same
amount of time?
Answer: A young, lean man.
⩥ The Traffic Light System is a helpful way to:
Answer: Decide whether to serve, slow down, or stop service to a
customer.
⩥ Why is it important for you to know the features of all accepted forms
of I.D.?
Answer: It's everyone's job in a licensed establishment to ensure that
underage customers are not served alcohol.
It's hard to identify a fake I.D. if you don't know the distinguishing
features.
