WGU D435: OA (Objective Assessment) | HR
Technology and People Analytics | Questions and
Correct Answers with Explanations | Graded A+ |
New Update 2026/2027
Question 1
A company is expanding to multiple cities and has been advised to upgrade their
human resources (HR) technology system to handle an increase in new hires.
Which HR practice categories should this company target to optimize their
human resources information system (HRIS) to facilitate this expansion?
A) Talent management and Service delivery
B) Payroll and Benefits administration
C) Recruitment and Onboarding only
D) Performance management and Compensation
Correct Answer: A) Talent management and Service delivery
Rationale: The company should target both talent management and service
delivery HR practice categories. Talent management allows the company to
manage recruitment, marketing of job positions, and resume analysis with AI
capabilities. Service delivery provides employee self-service applications for
onboarding new staff and managing personal data, combined with help desk case
management to resolve issues. These two categories directly address the
challenges of expanding to multiple cities and handling increased new hires.
Question 2
Which human resources (HR) technology system describes a broad set of
software modules for a specific HR practice category?
,A) Enterprise Resource Planning (ERP) application
B) Functional suite application
C) Best-of-breed application
D) Client-server application mode
Correct Answer: B) Functional suite application
Rationale: A functional suite application is a set of software modules built on
industry best practices, tied to a specific functional area. For example, the
performance management suite can integrate HR data visualization, HR reporting,
and dashboards to measure employee performance. Unlike best-of-breed
applications which focus on niche areas, functional suites provide comprehensive
coverage for a specific HR domain.
Question 3
A company is planning for a global expansion and will need to implement
human resources information systems (HRIS) in each new global location.
Because each country will have a different set of regulations related to human
resources (HR) (payroll, accounting forms, reporting bodies, etc.), the company
should plan to use a separate localized software solution for each location. True
or False?
A) True
B) False
Correct Answer: B) False
Rationale: Companies are not required to install localized HRIS. A global HRIS has
several advantages, including standardized onboarding and organization-wide
data set sharing. While each country has different regulations, a well-designed
global HRIS can accommodate local requirements while maintaining centralized
data and standardized processes across all locations.
Question 4
,When defining a persona configuration for different positions within the
company, it is best to include a table detailing the level of access each position
has to different areas of the human resources information system (HRIS). True or
False?
A) True
B) False
Correct Answer: A) True
Rationale: The persona matrix is a table that lists HRIS areas and positions within
the company, with each position having different levels of access to each HRIS
area. This ensures appropriate security and data access controls, allowing
employees to access only the information and functions relevant to their role.
Question 5
What day-to-day tasks fall within the area of responsibility of a human resource
information management (HRIM) professional?
A) Acting as the liaison between HR and technology
B) Working as the HRIS strategic planner
C) Both A and B
D) Managing employee payroll
Correct Answer: C) Both A and B
Rationale: HRIM professionals act as the liaison between the HR department and
technology, discussing technology being developed/managed. They also work as
HRIS strategic planners to align IT with HR practices, designing strategic plans and
aligning technical configurations with company HR policies and labor law
regulations.
Question 6
Which role within an organization is tasked with managing IT maintenance
procedure workflows, setting up implementation reporting, and overseeing
adoption and change management?
, A) HRIS Administrator
B) Functional HR support professional
C) HR Business Partner
D) Chief Human Resources Officer
Correct Answer: B) Functional HR support professional
Rationale: Functional HR support professionals are not specifically part of the
HRIS team and can come from different areas within the HR department. These
HR professionals help carry out system upgrades or workflow changes, as well as
perform functional reporting of change management progress within a strategic
plan.
Question 7
Which features of such HRIS should an organization implement to ensure it is
optimizing its profits?
A) Recording and processing authorizations and approvals for everyday activities
B) Recording workflow activities that require constant data entry
C) Both A and B
D) Performance management dashboards
Correct Answer: C) Both A and B
Rationale: Recording and processing authorizations and approvals helps increase
revenue cycle speed. Recording workflow activities that require constant data
entry supports individualized workflows that generate revenue, such as customer
service or sales representative data entry from client interactions. Both features
contribute to profit optimization.
Question 8
A corporate wellness program can benefit from the hyperconnectivity of modern
communication devices to provide employees with more personalized services
that align directly to their interests. True or False?
Technology and People Analytics | Questions and
Correct Answers with Explanations | Graded A+ |
New Update 2026/2027
Question 1
A company is expanding to multiple cities and has been advised to upgrade their
human resources (HR) technology system to handle an increase in new hires.
Which HR practice categories should this company target to optimize their
human resources information system (HRIS) to facilitate this expansion?
A) Talent management and Service delivery
B) Payroll and Benefits administration
C) Recruitment and Onboarding only
D) Performance management and Compensation
Correct Answer: A) Talent management and Service delivery
Rationale: The company should target both talent management and service
delivery HR practice categories. Talent management allows the company to
manage recruitment, marketing of job positions, and resume analysis with AI
capabilities. Service delivery provides employee self-service applications for
onboarding new staff and managing personal data, combined with help desk case
management to resolve issues. These two categories directly address the
challenges of expanding to multiple cities and handling increased new hires.
Question 2
Which human resources (HR) technology system describes a broad set of
software modules for a specific HR practice category?
,A) Enterprise Resource Planning (ERP) application
B) Functional suite application
C) Best-of-breed application
D) Client-server application mode
Correct Answer: B) Functional suite application
Rationale: A functional suite application is a set of software modules built on
industry best practices, tied to a specific functional area. For example, the
performance management suite can integrate HR data visualization, HR reporting,
and dashboards to measure employee performance. Unlike best-of-breed
applications which focus on niche areas, functional suites provide comprehensive
coverage for a specific HR domain.
Question 3
A company is planning for a global expansion and will need to implement
human resources information systems (HRIS) in each new global location.
Because each country will have a different set of regulations related to human
resources (HR) (payroll, accounting forms, reporting bodies, etc.), the company
should plan to use a separate localized software solution for each location. True
or False?
A) True
B) False
Correct Answer: B) False
Rationale: Companies are not required to install localized HRIS. A global HRIS has
several advantages, including standardized onboarding and organization-wide
data set sharing. While each country has different regulations, a well-designed
global HRIS can accommodate local requirements while maintaining centralized
data and standardized processes across all locations.
Question 4
,When defining a persona configuration for different positions within the
company, it is best to include a table detailing the level of access each position
has to different areas of the human resources information system (HRIS). True or
False?
A) True
B) False
Correct Answer: A) True
Rationale: The persona matrix is a table that lists HRIS areas and positions within
the company, with each position having different levels of access to each HRIS
area. This ensures appropriate security and data access controls, allowing
employees to access only the information and functions relevant to their role.
Question 5
What day-to-day tasks fall within the area of responsibility of a human resource
information management (HRIM) professional?
A) Acting as the liaison between HR and technology
B) Working as the HRIS strategic planner
C) Both A and B
D) Managing employee payroll
Correct Answer: C) Both A and B
Rationale: HRIM professionals act as the liaison between the HR department and
technology, discussing technology being developed/managed. They also work as
HRIS strategic planners to align IT with HR practices, designing strategic plans and
aligning technical configurations with company HR policies and labor law
regulations.
Question 6
Which role within an organization is tasked with managing IT maintenance
procedure workflows, setting up implementation reporting, and overseeing
adoption and change management?
, A) HRIS Administrator
B) Functional HR support professional
C) HR Business Partner
D) Chief Human Resources Officer
Correct Answer: B) Functional HR support professional
Rationale: Functional HR support professionals are not specifically part of the
HRIS team and can come from different areas within the HR department. These
HR professionals help carry out system upgrades or workflow changes, as well as
perform functional reporting of change management progress within a strategic
plan.
Question 7
Which features of such HRIS should an organization implement to ensure it is
optimizing its profits?
A) Recording and processing authorizations and approvals for everyday activities
B) Recording workflow activities that require constant data entry
C) Both A and B
D) Performance management dashboards
Correct Answer: C) Both A and B
Rationale: Recording and processing authorizations and approvals helps increase
revenue cycle speed. Recording workflow activities that require constant data
entry supports individualized workflows that generate revenue, such as customer
service or sales representative data entry from client interactions. Both features
contribute to profit optimization.
Question 8
A corporate wellness program can benefit from the hyperconnectivity of modern
communication devices to provide employees with more personalized services
that align directly to their interests. True or False?
