Guide, Complete Exam Material
Introduction
This study guide covers FLETC final-exam material on inmate
problem solving, probing and summarizing, closure, sizing up
potential problems, hostage situations, and hostage survival
strategies. It includes questions with verified answers covering the
problem-solving process, follow-up actions, hostage-situation
conditions, BOP response methods, and post-release debriefing.
Exam Questions and Answers
Explore Options --- correct precise answer ---◇Letting the inmate
be a part of the solution
◇Generating Alternatives
, Identify Resources --- correct precise answer ---◇Call on assistance
when the possible solution is out of the scope of your authority
◇Counselor, Case Manager, Unit Team
Action Plan --- correct precise answer ---◇Get the inmate involved
when possible (buy in)
◇contingency plan (alternative)◇
Clarify Roles --- correct precise answer ---◇Determine what you
will and won't do
◇What the inmate is expected to do
◇What others will do
Set Realistic Goals --- correct precise answer ---specific, reasonable,
measurable
Follow-Up Actions --- correct precise answer ---◇May Do (What you
choose to do)
◇Must Do (policy requirements, reports)
◇Positive Reinforcement
◇Negative Reinforcement