CAP MITCHELL AWARD LEADERSHIP FINAL PAPER REVIEW SHEET UPDATED QUESTIONS AND SOLUTIONS.pdf

CAP MITCHELL AWARD LEADERSHIP
FINAL PAPER REVIEW SHEET UPDATED
QUESTIONS AND SOLUTIONS

●● servant leadership
Answer: when the leader sees himself or herself primarly as a servant of
the team


●● Coaching
Answer: process through which leaders try to solve performance
problems and devolp their people


●● dialogue
Answer: a two way conversation between the coach and the trainee


●● Empowerment
Answer: occurs when the person who has all the answers resists the urge
to jump in and "fix" someone's problem for them


●● improvement
Answer: to help the coachee reign a higher level of effictiveness

, ●● questioning
Answer: asking open-ended questions that cannot be answered with a
simple yes or no is a sure way to have a meaningful conversation


●● active listening
Answer: the coach listens intently to what the trainee says and does not
say.


●● motivation
Answer: is the reason for action


●● instrict rewards
Answer: motivators that work within you


●● extrinsic rewards
Answer: motivators that work outside of you


●● signposts
Answer: to keep the audience engaged and to help them follow your
argument


●● resume