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This comprehensive question bank is aligned with the Commission for Case Manager Certification (CCMC) exam blueprint effective August
2025. The CCM exam consists of 180 multiple-choice questions, with 150 scored items and 30 pretest (unscored) items, with a 3-hour time
limit. The exam tests knowledge across six domains.
Exam Domains (2025 Blueprint)
Domain % of Exam Scored Items
1. Care Management 30% 45 questions
2. Reimbursement Methods 12% 18 questions
3. Psychosocial Concepts and Support Systems 20% 30 questions
4. Quality and Outcomes Evaluation and Measurements 10% 15 questions
5. Rehabilitation Concepts and Strategies 10% 15 questions
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, Domain % of Exam Scored Items
6. Ethical, Legal, and Practice Standards 18% 27 questions
DOMAIN 1: CARE MANAGEMENT (Questions 1-60)
This domain covers comprehensive assessment, care planning, coordination, transitions of
care, age-specific care, evidence-based models, cost containment, medication management,
levels of care, palliative/hospice care, and interdisciplinary collaboration.
1. A case manager is conducting an initial assessment of a 72-year-old patient with multiple
chronic conditions who lives alone. Which of the following is the most critical component of
this assessment?
A. Medication list and adherence history
B. Patient's preferred brand of medications
C. The patient's annual income
D. The patient's marital status
Correct Answer: A. Medication list and adherence history
Rationale: Medication management—including access, reconciliation, and education—is a core
component of comprehensive assessment. Understanding what medications the patient takes
and whether they adhere to the regimen is critical for safety and effective care planning,
especially in older adults with multiple chronic conditions.
2. A case manager is working with a client who has a traumatic brain injury and is
transitioning from acute rehabilitation to home. Which of the following is the most
appropriate action to ensure a safe transition?
A. Discharge the client as soon as the acute rehabilitation stay ends
B. Develop a comprehensive transition plan that includes home safety assessment, caregiver
training, and follow-up appointments
C. Refer the client to a skilled nursing facility for long-term care
D. Provide the client with a list of community resources and discharge them
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, Correct Answer: B. Develop a comprehensive transition plan that includes home safety
assessment, caregiver training, and follow-up appointments
Rationale: Transitions of care require comprehensive planning that addresses the client's needs
across the continuum. A safe transition includes assessing the home environment, training
caregivers, coordinating follow-up appointments, and ensuring continuity of care.
3. A case manager is determining the appropriate level of care for a patient who has been in
the hospital for 3 days following a stroke. The patient requires daily physical therapy,
occupational therapy, and speech therapy. Which level of care is most appropriate?
A. Outpatient rehabilitation
B. Skilled nursing facility (SNF) with rehabilitation
C. Acute inpatient rehabilitation
D. Home health care
Correct Answer: C. Acute inpatient rehabilitation
Rationale: Acute inpatient rehabilitation is appropriate for patients who require intensive,
multidisciplinary therapy (at least 3 hours per day) following a stroke. SNF rehabilitation
provides less intensive therapy, while outpatient and home health are appropriate for patients
with lower therapy needs.
4. A case manager is collaborating with an interdisciplinary team to develop a plan of care for
a client with congestive heart failure. Which of the following is the most important element of
a client-centered plan of care?
A. The plan is based solely on the physician's orders
B. The plan reflects the client's goals, preferences, and values
C. The plan focuses only on medical interventions
D. The plan is designed to minimize healthcare costs
Correct Answer: B. The plan reflects the client's goals, preferences, and values
Rationale: A client-centered plan of care must reflect the client's goals, preferences, and values.
The client is the central member of the interdisciplinary team, and their input is essential for
meaningful care planning.
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, 5. A case manager is assessing a pediatric client with complex medical needs who requires
ongoing care coordination. Which of the following is a key consideration in age-specific care
for this population?
A. Children should be treated the same as adults
B. Care must address developmental stages, family dynamics, and school-related needs
C. Only the child's medical needs should be addressed
D. Parents should make all decisions without input from the child
Correct Answer: B. Care must address developmental stages, family dynamics, and school-
related needs
Rationale: Age-specific care requires understanding the unique needs of different age groups.
Pediatric care must consider developmental stages, family dynamics, educational needs, and
transition planning to adult care.
6. A case manager is using a population health approach to manage a group of patients with
diabetes. Which of the following activities is most consistent with population health
management?
A. Treating each patient individually without considering the group
B. Identifying high-risk patients and implementing targeted interventions to improve outcomes
for the group
C. Focusing only on patients who are already well-controlled
D. Referring all patients to the same specialist
Correct Answer: B. Identifying high-risk patients and implementing targeted interventions to
improve outcomes for the group
Rationale: Population health management involves identifying subgroups within a population
(e.g., high-risk patients) and implementing targeted interventions to improve outcomes for the
entire group.
7. A case manager is working with a client who has end-stage renal disease and is considering
hospice care. Which of the following is the most appropriate role of the case manager in this
situation?
A. Discourage the client from considering hospice
B. Provide information about hospice and palliative care options and support the client's
decision
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