CDC 4Y051P Vol. 1 Dental Administration –
Comprehensive Exam Questions & Answers,
Administrative Procedures, Dental Clinic
Operations, Records Management & 2026
Preparation
Question and answer
,19. (008) Why is informing patients of a delay in
their scheduled appointment time important?
CORRECT ANSWERTo prevent undue anxiety
20. (009) Who makes the final decision regarding
the availability of treatment based on staffing,
facilities, and mission? CORRECT ANSWERDental
squadron commander.
21. (009) The correct priority of dental care is
CORRECT ANSWERactive duty, family members
of active duty, family members of members who
died while on serving on active duty, retired
members, family members of retirees, and family
members of deceased retirees.
, 22. (010) When canceling a patient's
appointment, what must you not include in the
"Reason for Cancellation" dialog? CORRECT
ANSWERProtected Health Information (PHI).
23. (010) When changing the category of a
patient's appointment, you would find the
appointment you want to change then CORRECT
ANSWERright click on appointment and select
change status.
24. (010) What is the second step when
searching for an open time to schedule a
patient? CORRECT ANSWERClick open time tab
Comprehensive Exam Questions & Answers,
Administrative Procedures, Dental Clinic
Operations, Records Management & 2026
Preparation
Question and answer
,19. (008) Why is informing patients of a delay in
their scheduled appointment time important?
CORRECT ANSWERTo prevent undue anxiety
20. (009) Who makes the final decision regarding
the availability of treatment based on staffing,
facilities, and mission? CORRECT ANSWERDental
squadron commander.
21. (009) The correct priority of dental care is
CORRECT ANSWERactive duty, family members
of active duty, family members of members who
died while on serving on active duty, retired
members, family members of retirees, and family
members of deceased retirees.
, 22. (010) When canceling a patient's
appointment, what must you not include in the
"Reason for Cancellation" dialog? CORRECT
ANSWERProtected Health Information (PHI).
23. (010) When changing the category of a
patient's appointment, you would find the
appointment you want to change then CORRECT
ANSWERright click on appointment and select
change status.
24. (010) What is the second step when
searching for an open time to schedule a
patient? CORRECT ANSWERClick open time tab
