HUMAN RESOURCE MANAGEMENT EXAM 1 ACTUAL TEST QUESTIONS AND ACCURATE ANSWERS COMPLETE REVIEW SHEET

HUMAN RESOURCE MANAGEMENT EXAM 1
ACTUAL TEST QUESTIONS AND ACCURATE
ANSWERS COMPLETE REVIEW SHEET

●● employee engagement
Answer: -job satisfaction
-ability
-willingness to perform


●● employee experience
Answer: -includes employee engagement
-totality of other positive and negative experiences
- one negative experience needs 3-10
positive experiences to counteract


●● employee experience factors
Answer: belonging
purpose
achievement
happiness
vigor

,●● belonging
Answer: do you feel like apart of the team


●● purpose
Answer: do i feel like what i am doing matters


●● achievement
Answer: do i feel like i am accomplishing something here


●● happiness
Answer: do i feel good about work


●● vigor
Answer: am i excited about the work i am doing


●● to achieve organizational success
Answer: employee experience, employee engagement, effective
management


●● HRM Past
Answer: HR managers were paper pushers and simply organized
personnel files

, -functioned more as a cost center
-provided limited services


●● HRM Present
Answer: HR managers improve organizational revenues & profits by
creating the right working environment
-functions more as a productivity center
-tech helps improve efficiency


●● Role of HRM in 21st Century
Answer: -advocate for workers
-reinforce the value of workers and develop their skills
-improve working conditions and benefits
-communicates the company's values and directives
-maintains best practices & stays within established budget


●● Productivity
Answer: the amount of output organizations receive per unit of input
-human input is expressed in units of time
productivity requires efficiency & effectiveness


●● efficiency