2026/2027 Wellcare ACT Mastery Exam questions and
answers with complete solutions verified
57 studiers today 5.0 (4 reviews)
Terms in this set (82)
Annually, brokers are required to complete a
Wellcare C. Centene
Workbench (CWB) Contract Recertification case
in:
A. Salesforce
B. Wellcare.com
C. Centene Workbench (CWB)
D. Sales Material Ordering Portal
Brokers must meet all required
contracting, training, and
FALSE certification required every
two years.
TRUE
FALSE
,Brokers/agents can submit a
support ticket online
TRUE through their Centene
Workbench (CWB) portal.
TRUE
FALSE
When an agent self-reports a
compliance issue in good
TRUE faith, that may be considered
a mitigating factor to any
disciplinar
y action.
TRUE
FALSE
A reported non-compliant behavior
investigation that A.
Founded results in a
________disposition is one where the
investigation
produced evidence that the
,alleged misconduct occurred.A.
FoundedB. UnfoundedC.
Unprofessional/Inappropriate BehaviorD. Inconclusive
At ____, brokers/agents offer plan
information upon B. Informal
Sales Events request only while at a table,
booth, kiosk, or RV.
A. Formal Sales Events
B. Informal Sales Events
C. Educational Events
When participating in sales
appointments, brokers/agents
TRUE are required to bring to the
appointment and leave with
the beneficiary an Enrollment
Guide and Application with a
Business Reply Envelope
(BRE).
TRUE
FALSE
A Business Reply Card (BRC) or a
request to receive
FALSE additional information is
valid for 24 months following the
date of the beneficiary's signature
date or the date of the beneficiary's
, initial request for information.
TRUE
FALSE
The Third-Party Marketing
Organization (TPMO)
TRUE disclaimer must be used by
any TPMO that sells plans on
behalf of more than one
Medicare Advantage (MA) plan
provider.
TRUE
FALSE
answers with complete solutions verified
57 studiers today 5.0 (4 reviews)
Terms in this set (82)
Annually, brokers are required to complete a
Wellcare C. Centene
Workbench (CWB) Contract Recertification case
in:
A. Salesforce
B. Wellcare.com
C. Centene Workbench (CWB)
D. Sales Material Ordering Portal
Brokers must meet all required
contracting, training, and
FALSE certification required every
two years.
TRUE
FALSE
,Brokers/agents can submit a
support ticket online
TRUE through their Centene
Workbench (CWB) portal.
TRUE
FALSE
When an agent self-reports a
compliance issue in good
TRUE faith, that may be considered
a mitigating factor to any
disciplinar
y action.
TRUE
FALSE
A reported non-compliant behavior
investigation that A.
Founded results in a
________disposition is one where the
investigation
produced evidence that the
,alleged misconduct occurred.A.
FoundedB. UnfoundedC.
Unprofessional/Inappropriate BehaviorD. Inconclusive
At ____, brokers/agents offer plan
information upon B. Informal
Sales Events request only while at a table,
booth, kiosk, or RV.
A. Formal Sales Events
B. Informal Sales Events
C. Educational Events
When participating in sales
appointments, brokers/agents
TRUE are required to bring to the
appointment and leave with
the beneficiary an Enrollment
Guide and Application with a
Business Reply Envelope
(BRE).
TRUE
FALSE
A Business Reply Card (BRC) or a
request to receive
FALSE additional information is
valid for 24 months following the
date of the beneficiary's signature
date or the date of the beneficiary's
, initial request for information.
TRUE
FALSE
The Third-Party Marketing
Organization (TPMO)
TRUE disclaimer must be used by
any TPMO that sells plans on
behalf of more than one
Medicare Advantage (MA) plan
provider.
TRUE
FALSE
