NURSING LEADERSHIP & MANAGEMENT EXAM
2026/2027 | GENERIC NURSING SCHOOL | EXPERT
VERIFIED | 100 VERIFIED Q&A | COMPLETE
RATIONALES | PASS GUARANTEED - A+ GRADED
EXAM OVERVIEW
Course: Nursing Leadership & Management
Institution: Generic Nursing School
Exam Type: Comprehensive Exam
Question Count: 100 Questions
Format: Multiple Choice with Verified Answers and Complete Rationales
Focus Areas: Nursing leadership and management principles including delegation, prioritization, conflict
resolution, quality improvement, resource management, legal/ethical issues, and healthcare policy
QUESTION 1
A nurse manager is implementing a new evidence-based practice protocol for fall prevention on a medical-
surgical unit. Which action by the nurse manager best facilitates staff adoption of the new protocol?
A) Mandating the protocol without staff input
B) Involving staff in the planning and implementation process
C) Implementing the protocol on a trial basis only
D) Delaying implementation until all staff agree
Correct Answer: B
Rationale: Involving staff in the planning and implementation process promotes ownership, buy-in, and
adherence to the new protocol. Mandating (A) without input creates resistance. A trial basis (C) may be
appropriate but does not facilitate adoption as effectively as staff involvement. Delaying until all agree (D) is
unrealistic and may hinder quality improvement efforts.
QUESTION 2
A charge nurse is making client assignments on a medical-surgical unit. Which client should the charge nurse
assign to the most experienced registered nurse?
A) A client with diabetes requiring insulin administration
B) A client with heart failure who is stable and awaiting discharge
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C) A client with a new tracheostomy who is unstable
D) A client with pneumonia who requires IV antibiotics
Correct Answer: C
Rationale: A client with a new tracheostomy who is unstable requires the most experienced RN due to the
complexity and potential for complications. Clients with diabetes requiring insulin (A), stable heart failure
(B), and pneumonia requiring IV antibiotics (D) can be assigned to less experienced RNs or LPNs with
appropriate supervision.
QUESTION 3
A nurse manager is concerned about high rates of nurse burnout on the unit. Which intervention should the
nurse manager implement FIRST?
A) Mandate mandatory overtime to cover staffing shortages
B) Implement a shared governance model to increase staff engagement
C) Increase the patient-to-nurse ratio
D) Require staff to attend weekly meetings after shifts
Correct Answer: B
Rationale: Implementing a shared governance model empowers staff, increases engagement, and reduces
burnout by giving nurses a voice in decisions affecting their practice. Mandatory overtime (A) worsens
burnout. Increasing patient ratios (C) increases workload and burnout. Requiring after-shift meetings (D)
adds to workload and stress.
QUESTION 4
A nurse is delegating tasks to unlicensed assistive personnel (UAP). Which task is appropriate for the nurse to
delegate to the UAP?
A) Administering oral medications
B) Assessing a client's postoperative wound
C) Assisting a client with ambulation
D) Developing a client's plan of care
Correct Answer: C
Rationale: Assisting a client with ambulation is a task that falls within the scope of practice for UAP.
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Administering medications (A) and developing a plan of care (D) are RN responsibilities. Assessing a wound
(B) requires RN assessment skills.
QUESTION 5
A nurse manager is conducting a performance evaluation for a staff nurse. Which approach is most effective
for providing constructive feedback?
A) Focusing only on the nurse's weaknesses
B) Using the "sandwich" technique (positive-negative-positive)
C) Waiting until the annual review to provide feedback
D) Comparing the nurse to other staff members
Correct Answer: B
Rationale: The "sandwich" technique (positive-negative-positive) is an effective approach for providing
constructive feedback by starting with positive reinforcement, addressing areas for improvement, and ending
with encouragement. Focusing only on weaknesses (A) is demoralizing. Waiting until annual review (C)
delays necessary feedback. Comparing to others (D) is inappropriate and unprofessional.
QUESTION 6
A charge nurse is prioritizing care on a busy medical-surgical unit. Which client should the charge nurse
assess FIRST?
A) A client who is 2 days post-operative and requesting pain medication
B) A client with chest pain and shortness of breath
C) A client who needs assistance with bathing
D) A client who is ready for discharge
Correct Answer: B
Rationale: A client with chest pain and shortness of breath is experiencing a potentially life-threatening
condition and requires immediate assessment. Post-operative pain (A) is important but not emergent. Bathing
assistance (C) and discharge (D) are low-priority tasks.
QUESTION 7
A nurse manager is addressing a conflict between two staff nurses. Which conflict resolution strategy is most
effective?
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A) Ignoring the conflict and hoping it resolves
B) Using a collaborative approach to find a mutually acceptable solution
C) Taking sides with one nurse to end the conflict quickly
D) Punishing both nurses equally for the conflict
Correct Answer: B
Rationale: A collaborative approach to conflict resolution involves open communication and finding a
mutually acceptable solution, which is the most effective long-term strategy. Ignoring the conflict (A) allows it
to escalate. Taking sides (C) creates further conflict. Punishing both nurses (D) is not a constructive
resolution.
QUESTION 8
A nurse is serving as a preceptor for a new graduate nurse. Which action by the preceptor is most effective in
facilitating the new nurse's transition to practice?
A) Allowing the new nurse to work independently from day one
B) Providing constructive feedback and guidance
C) Assigning the new nurse the most difficult clients
D) Avoiding giving feedback to prevent discouragement
Correct Answer: B
Rationale: Providing constructive feedback and guidance is essential for helping new nurses develop clinical
skills and confidence. Allowing independent work from day one (A) is unsafe. Assigning the most difficult
clients (C) overwhelms new nurses. Avoiding feedback (D) prevents learning and growth.
QUESTION 9
A nurse manager is planning to implement a quality improvement initiative on the unit. Which step should
the nurse manager take FIRST?
A) Implement the change without staff input
B) Identify the problem and gather data
C) Evaluate the outcomes of the change
D) Develop a plan to sustain the change