Personal competencies 1. Emotional awareness: knowing internal states, preferences resources
1. Self Awareness Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep
promises and admits mistakes, adaptability-smoothly handles multiple demands
and shifts priorities as needed
3. Achievement drive-strives for improvement, set goals, Commitment your
2. Self Regulation emotional attachment to an organization. Initiative and optimism-seizes
opportunities,not afraid to work hard ,positive responses to any situation
3.Motivation
2 Social Intelligence competencies 1. Empathy: understand others feelings and perspectives, Leadership
Influences, Service Oriented
2. Social Skills: Communication , Conflict management, Chain of a Command,
Collaboration and Cooperation
objectives of Correctional Supervision 1. Legal and human control of inmates, ex. Conducting ,count
2. Protection of life , health , property , and personal safety,sanitation ,security
checks
3. Coordination with other parts of the organization
4. Motivate inmates to accomplish task
5. Reinforcement of positive changes in inmates
9 Principles of Correctional Supervision 1. Know your Job
2. Know the limits of your authority
3. Lead by example
4. Be Firm Fair Consistent
5. Give feedback
6. Communicate information and expectations
7. Reinforce positive behavior
8. Avoid negativism
9. DO NOT THREATEN
, Glynco Study Guide BOP Midterm Exam
3 key elements of communication process 1. Sender
2. Message-non verbal factor account for 60-70% message we send
3. Channels:
Sound waves= Verbal
Light waves= non verbal
2 levels of Noises 1. Internal: Mood Attitude
2. Externals: distraction , others sounds
Feedback What receiver sends back to the sender-closes the loop , make two-way
communication possible
Barriers to communication Gender , Generational , Geographical, Cultural Background, Religion, Acronyms
and Jargon
3. BOP employees to exercise arrest authority 1. Must be on Official Duty
2. No time to obtain a Warrant
3. Probable cause that a crime is being committed
Crimes and location where BOP employees may 1. Forcibly assaulting , resisting, or impeding officers/staff while engaged in or
exercise arrest authority on and off BOP property on account of the performance of official duties
2. Escape
3. Instigating or assisting in escape
Only on BOP Property 1. Theft of personal property
2. Destruction of government or personal property
3. Providing contraband to an inmate or possession of contraband by an
inmate
4. Mutiny or riot
5. Trespass on bureau reservation/land
6. Any other title 8 offense committed on Bureau property
2. Types of Authority Positional authority: position one hold , this is given
Inner authority: confidence, job competence
Inner authority Appearance
Knowledge
Consistency
Pride