CAHIMS COMPREHENSIVE QUESTIONS AND
ANSWERS SURE A+
✔✔Which of the following would be exceptions in a prescription process?
a. ePrescribing
b. potential drug interaction identified by pharmacy
c. use of online medication service/pharmacy
d. prescription refill needed - ✔✔B
✔✔Which of the following would be an exception to a document receiving process?
a. receipt of fax documents
b. receipt of electronic documents
c. receipt of documents within a week of patient visit
d. receipt of documents with no patient identifiers - ✔✔D
✔✔Which of the following may indicate needed EHR functionality?
a. Generic processes used by a clinic
b. Process variations used by a clinic
c. Process exceptions likely encountered by a clinic
d. All of the above - ✔✔D
✔✔Which of the following EHR functionality is indicated by the scenario?
a. Pulling and tracking paper charts
b. Receipt of lab results from external lab
c. Appointment scheduling
d. Clinical documentation - ✔✔D
,✔✔Which of the following process variations should be further investigated, i.e., there is
not enough information in the scenario to determine which variation(s) may be in use?
a. Tracking and access of paper charts
b. Patient payment as part of clinic exit
c. Billing performed in practice management system
d. Pre-exam data collection by Nurse - ✔✔C
✔✔Which of the following would be exceptions in the lab result receipt process?
a. Lab results received
b. Practice account is locked out
c. Abnormal lab results received
d. Receipt of lab results by mail - ✔✔B
✔✔Which of the following EHR functionality is indicated by the scenario?
a. Lab sample tracking
b. Lab sample acquisition
c. Referral to external lab
d. Interface with the local lab - ✔✔D
✔✔A user-centered approach is characterized by ALL these elements EXCEPT for:
a. Considers users' tasks and goals from inception through development
b. Uses a linear lifecycle model to clearly delineate tasks
c. Is based on empirical measurements of user performance
d. Is developed via an iterative design process - ✔✔B
✔✔Which of the following is NOT a lifecycle model of software development?
a. Waterfall
b. Spiral
c. Star
d. Cluster - ✔✔D
✔✔A central problem with the waterfall model is that: (multiple choice)
a. It does NOT allow for iterative design with user feedback
b. It does NOT allow for changes in requirements that ensue during development
c. It does NOT consider software designers' work practices
d. a and b only
e. All of the above - ✔✔E
,✔✔Which of the following best describes a process? Choose the best answer:
a. A small batch of work
b. A series of activities that produce work
c. A group of people that undertake work
d. An organization that performs work - ✔✔B
✔✔Process analysis includes which of the following? Choose the best answer:
a. Knowledge of process components and relationships between them
b. Identification of opportunities for improvement
c. Both
d. Neither - ✔✔C
✔✔Process redesign includes which of the following? Choose the best answer:
a. A change in a process
b. Anticipation of a good outcome
c. Both
d. Neither - ✔✔C
✔✔A workflow is a Process. True or False?
a. True
b. False - ✔✔A
✔✔Workflow analysis includes which of the following? Choose the best answer:
a. Knowledge of process components and relationships between them
b. Identification of opportunities for improvement
c. Both
d. Neither - ✔✔C
✔✔Which of the following is NOT one of the IOM characteristics of quality health care?
Choose the best answer:
a. Efficient
b. Timely
c. Provider centered
d. Equitable - ✔✔C
✔✔Which of the following is NOT a characteristic of Meaningful Use of Health IT?
Choose the best answer:
, a. Refers to the use of Health IT to improve patient care
b. Includes ePrescribing and provider order entry
c. Has been in legislation for over 20 years
d. Includes incentives for meeting requirements for care and Health IT - ✔✔C
✔✔Which of the following are activities stated in the scenario?
a. Receive lab print-out in the mail
b. Email lab results to patient
c. Identify out-of-range results
d. Call lab to obtain results - ✔✔C
✔✔Which of the following roles DOES NOT participate in the scenario?
a. Lab technician
b. Receptionist
c. Patient
d. Physician assistant - ✔✔C
✔✔Which of the decisions are made in the scenario?
a. Which lab to contact for the results
b. Whether or not the lab results are correct
c. Whether or not the results are out-of-range
d. Whether or not to call the patients with the results - ✔✔C
✔✔At which point in the scenario could more than one path be taken?
a. When the medical assistant logs into the lab website
b. When the lab results are printed
c. When the lab results are reviewed
d. When the patient is contacted - ✔✔C
✔✔Mark the symbol(s) that are common flowchart symbols:
a. Pentagon
b. Arrow
c. Triangle
d. Dodecahedron - ✔✔B
✔✔What symbol should be used to diagram the following process step: "If the patient is
a new patient ..." then
a. Pentagon
b. Diamond
ANSWERS SURE A+
✔✔Which of the following would be exceptions in a prescription process?
a. ePrescribing
b. potential drug interaction identified by pharmacy
c. use of online medication service/pharmacy
d. prescription refill needed - ✔✔B
✔✔Which of the following would be an exception to a document receiving process?
a. receipt of fax documents
b. receipt of electronic documents
c. receipt of documents within a week of patient visit
d. receipt of documents with no patient identifiers - ✔✔D
✔✔Which of the following may indicate needed EHR functionality?
a. Generic processes used by a clinic
b. Process variations used by a clinic
c. Process exceptions likely encountered by a clinic
d. All of the above - ✔✔D
✔✔Which of the following EHR functionality is indicated by the scenario?
a. Pulling and tracking paper charts
b. Receipt of lab results from external lab
c. Appointment scheduling
d. Clinical documentation - ✔✔D
,✔✔Which of the following process variations should be further investigated, i.e., there is
not enough information in the scenario to determine which variation(s) may be in use?
a. Tracking and access of paper charts
b. Patient payment as part of clinic exit
c. Billing performed in practice management system
d. Pre-exam data collection by Nurse - ✔✔C
✔✔Which of the following would be exceptions in the lab result receipt process?
a. Lab results received
b. Practice account is locked out
c. Abnormal lab results received
d. Receipt of lab results by mail - ✔✔B
✔✔Which of the following EHR functionality is indicated by the scenario?
a. Lab sample tracking
b. Lab sample acquisition
c. Referral to external lab
d. Interface with the local lab - ✔✔D
✔✔A user-centered approach is characterized by ALL these elements EXCEPT for:
a. Considers users' tasks and goals from inception through development
b. Uses a linear lifecycle model to clearly delineate tasks
c. Is based on empirical measurements of user performance
d. Is developed via an iterative design process - ✔✔B
✔✔Which of the following is NOT a lifecycle model of software development?
a. Waterfall
b. Spiral
c. Star
d. Cluster - ✔✔D
✔✔A central problem with the waterfall model is that: (multiple choice)
a. It does NOT allow for iterative design with user feedback
b. It does NOT allow for changes in requirements that ensue during development
c. It does NOT consider software designers' work practices
d. a and b only
e. All of the above - ✔✔E
,✔✔Which of the following best describes a process? Choose the best answer:
a. A small batch of work
b. A series of activities that produce work
c. A group of people that undertake work
d. An organization that performs work - ✔✔B
✔✔Process analysis includes which of the following? Choose the best answer:
a. Knowledge of process components and relationships between them
b. Identification of opportunities for improvement
c. Both
d. Neither - ✔✔C
✔✔Process redesign includes which of the following? Choose the best answer:
a. A change in a process
b. Anticipation of a good outcome
c. Both
d. Neither - ✔✔C
✔✔A workflow is a Process. True or False?
a. True
b. False - ✔✔A
✔✔Workflow analysis includes which of the following? Choose the best answer:
a. Knowledge of process components and relationships between them
b. Identification of opportunities for improvement
c. Both
d. Neither - ✔✔C
✔✔Which of the following is NOT one of the IOM characteristics of quality health care?
Choose the best answer:
a. Efficient
b. Timely
c. Provider centered
d. Equitable - ✔✔C
✔✔Which of the following is NOT a characteristic of Meaningful Use of Health IT?
Choose the best answer:
, a. Refers to the use of Health IT to improve patient care
b. Includes ePrescribing and provider order entry
c. Has been in legislation for over 20 years
d. Includes incentives for meeting requirements for care and Health IT - ✔✔C
✔✔Which of the following are activities stated in the scenario?
a. Receive lab print-out in the mail
b. Email lab results to patient
c. Identify out-of-range results
d. Call lab to obtain results - ✔✔C
✔✔Which of the following roles DOES NOT participate in the scenario?
a. Lab technician
b. Receptionist
c. Patient
d. Physician assistant - ✔✔C
✔✔Which of the decisions are made in the scenario?
a. Which lab to contact for the results
b. Whether or not the lab results are correct
c. Whether or not the results are out-of-range
d. Whether or not to call the patients with the results - ✔✔C
✔✔At which point in the scenario could more than one path be taken?
a. When the medical assistant logs into the lab website
b. When the lab results are printed
c. When the lab results are reviewed
d. When the patient is contacted - ✔✔C
✔✔Mark the symbol(s) that are common flowchart symbols:
a. Pentagon
b. Arrow
c. Triangle
d. Dodecahedron - ✔✔B
✔✔What symbol should be used to diagram the following process step: "If the patient is
a new patient ..." then
a. Pentagon
b. Diamond
