QMHA QUESTIONS AND ANSWERS SURE A+
✔✔Identify the correct answer
The primary difference between Case management and Care Coordination is:
a. Casemanagement provides referrals, linkages and follow-up with clients and other
resources, while Care Coordination facilitates communication between various
providers involved in the client's care.
b. Casemanagement is more directive and requires QMHAs to be assertive with clients
in order to achieve goals on the client's service plan.
c. Carecoordination involves setting clients up with appointments with other providers
and assisting them in getting to those appointments, including arranging transportation.
- ✔✔a
✔✔Identify the correct answer
An example of active listening is:
a. Listening to clients, reflecting upon what they have stated, drawing logical
conclusions, and stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you
accurately understand what the client is attempting to convey.
c. Listening to the client and accurately documenting their statements - ✔✔b
✔✔Identify the correct answer
When should a QMHA consider the application of CFR 42 part 2 rules?
a. If the client presents suicidal ideation.
b. If the client is taking antipsychotic medication.
c. If the client is also receiving substance use disorder services at your agency. - ✔✔c
✔✔Identify the correct answer
The primary difference between Case management and Care Coordination is:
a. Casemanagement provides referrals, linkages and follow-up with clients and other
resources, while Care Coordination facilitates communication between various
providers involved in the client's care.
b. Casemanagement is more directive and requires QMHAs to be assertive with clients
in order to achieve goals on the client's service plan.
c. Carecoordination involves setting clients up with appointments with other providers
and assisting them in getting to those appointments, including arranging transportation.
- ✔✔a
✔✔Identify the correct answer
An example of active listening is:
a. Listening to clients, reflecting upon what they have stated, drawing logical
conclusions, and stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you
accurately understand what the client is attempting to convey.
c. Listening to the client and accurately documenting their statements - ✔✔b
✔✔Identify the correct answer
When should a QMHA consider the application of CFR 42 part 2 rules?
a. If the client presents suicidal ideation.
b. If the client is taking antipsychotic medication.
c. If the client is also receiving substance use disorder services at your agency. - ✔✔c
