Professionalism in Health Care, 5e (Makely)
Chapter 1 The Health Care Industry and Your Role
1) Which are possible benefits of working in the health care industry? Select all that apply.
A) Tuition assistance
B) Paid vacation
C) Health insurance
D) Life insurance
E) Paid holidays
F) A retirement plan
Answer: A, B, C, D, E, F
Rationale: See page 2 in the text.
Objective: List four benefits of working in the health care industry.
2) What are hard skills?
A) Skills that are difficult to learn
B) Skills you use to perform the hands-on, technical duties of your job
C) Skills that pertain more to who you are than what you know
D) The same skills as people skills
E) All of the above
F) None of the above
Answer: B
Rationale: See page 3 in the text.
Objective: Explain the difference between soft skills and hard skills.
3) What are soft skills? Select all that apply.
A) Personality characteristics that enhance your ability to interact effectively with other people
B) The same skills as people skills
C) Skills you use to perform the hands-on, technical duties of your job
D) Skills that relate more to what you know than who you are
E) None of the above
F) All of the above
Answer: A, B
Rationale: See page 3 in the text.
Objective: Explain the difference between soft skills and hard skills.
4) Which are reasons for the high cost of health care?
A) The need to recruit, pay, and retain highly competent doctors and health professionals
B) The cost of medical research to develop new drugs, devices, and medical procedures
C) The rising cost of medical equipment, supplies, and utilities
D) The need to construct, remodel, and maintain medical buildings
E) The expense of training future doctors, nurses, and other health professionals
F) All of the above
Answer: F
Rationale: See page 6 in the text.
Objective: List three reasons why health care is expensive and the cost continues to rise.
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, 5) Which are reasons why health care expenses continue to rise? Select all that apply.
A) Wages are much higher than in other industries.
B) Medical research is expensive.
C) Patients expect the best care available.
D) The expense of training future doctors, nurses, and other health professionals.
E) All of the above
F) None of the above
Answer: B, C, D
Rationale: See page 6 in the text.
Objective: List three reasons why health care is expensive and the cost continues to rise.
6) Which are examples of how the Baby Boomer population will impact the health care industry?
A) 6 out of 10 will have at least one chronic condition.
B) 1 out of 3 will be considered obese.
C) 1 out of 4 will have diabetes.
D) 1 out of 2 will be living with arthritis.
E) All of the above
F) None of the above
Answer: E
Rationale: See page 9 in the text.
Objective: Identify two ways that the Baby Boomer population will impact the health care
industry.
7) Which are examples of how the Baby Boomer population will impact the health care industry?
Select all that apply.
A) Almost half of all doctor visits will be made by Baby Boomers by 2030.
B) Diabetic seniors will need 55 million lab tests per year.
C) Emergency departments will have 4 million fewer visits each year.
D) Nearly eight times more knee replacements will be needed than in previous years.
E) All of the above
F) None of the above
Answer: A, B, D
Rationale: See page 9 in the text.
Objective: Identify two ways that the Baby Boomer population will impact the health care
industry.
8) Which of the following are controversial issues associated with health care reform?
A) Should people who already have medical problems be eligible for health insurance?
B) Should insurance companies be required to cover preventive services and, if so, which ones?
C) Under what conditions, if any, should an insurance company be allowed to cancel a policy?
D) What role, if any, should the government play in health care and health care reform?
E) All of the above
F) None of the above
Answer: E
Rationale: See pages 11 and 12 in the text.
Objective: Describe two controversial issues associated with health care reform.
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Copyright © 2017 Pearson Education, Inc.
Chapter 1 The Health Care Industry and Your Role
1) Which are possible benefits of working in the health care industry? Select all that apply.
A) Tuition assistance
B) Paid vacation
C) Health insurance
D) Life insurance
E) Paid holidays
F) A retirement plan
Answer: A, B, C, D, E, F
Rationale: See page 2 in the text.
Objective: List four benefits of working in the health care industry.
2) What are hard skills?
A) Skills that are difficult to learn
B) Skills you use to perform the hands-on, technical duties of your job
C) Skills that pertain more to who you are than what you know
D) The same skills as people skills
E) All of the above
F) None of the above
Answer: B
Rationale: See page 3 in the text.
Objective: Explain the difference between soft skills and hard skills.
3) What are soft skills? Select all that apply.
A) Personality characteristics that enhance your ability to interact effectively with other people
B) The same skills as people skills
C) Skills you use to perform the hands-on, technical duties of your job
D) Skills that relate more to what you know than who you are
E) None of the above
F) All of the above
Answer: A, B
Rationale: See page 3 in the text.
Objective: Explain the difference between soft skills and hard skills.
4) Which are reasons for the high cost of health care?
A) The need to recruit, pay, and retain highly competent doctors and health professionals
B) The cost of medical research to develop new drugs, devices, and medical procedures
C) The rising cost of medical equipment, supplies, and utilities
D) The need to construct, remodel, and maintain medical buildings
E) The expense of training future doctors, nurses, and other health professionals
F) All of the above
Answer: F
Rationale: See page 6 in the text.
Objective: List three reasons why health care is expensive and the cost continues to rise.
1
Copyright © 2017 Pearson Education, Inc.
, 5) Which are reasons why health care expenses continue to rise? Select all that apply.
A) Wages are much higher than in other industries.
B) Medical research is expensive.
C) Patients expect the best care available.
D) The expense of training future doctors, nurses, and other health professionals.
E) All of the above
F) None of the above
Answer: B, C, D
Rationale: See page 6 in the text.
Objective: List three reasons why health care is expensive and the cost continues to rise.
6) Which are examples of how the Baby Boomer population will impact the health care industry?
A) 6 out of 10 will have at least one chronic condition.
B) 1 out of 3 will be considered obese.
C) 1 out of 4 will have diabetes.
D) 1 out of 2 will be living with arthritis.
E) All of the above
F) None of the above
Answer: E
Rationale: See page 9 in the text.
Objective: Identify two ways that the Baby Boomer population will impact the health care
industry.
7) Which are examples of how the Baby Boomer population will impact the health care industry?
Select all that apply.
A) Almost half of all doctor visits will be made by Baby Boomers by 2030.
B) Diabetic seniors will need 55 million lab tests per year.
C) Emergency departments will have 4 million fewer visits each year.
D) Nearly eight times more knee replacements will be needed than in previous years.
E) All of the above
F) None of the above
Answer: A, B, D
Rationale: See page 9 in the text.
Objective: Identify two ways that the Baby Boomer population will impact the health care
industry.
8) Which of the following are controversial issues associated with health care reform?
A) Should people who already have medical problems be eligible for health insurance?
B) Should insurance companies be required to cover preventive services and, if so, which ones?
C) Under what conditions, if any, should an insurance company be allowed to cancel a policy?
D) What role, if any, should the government play in health care and health care reform?
E) All of the above
F) None of the above
Answer: E
Rationale: See pages 11 and 12 in the text.
Objective: Describe two controversial issues associated with health care reform.
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