BUSI 1301 EXAM 4 QUESTIONS WITH VERIFIED
ANSWERS
_____ refers to unsolicited commercial emails, usually sent to huge numbers of people
with little regard for whether they are interested in the product or not. - Answers - spam
Barbara, a first-line manager at a manufacturing firm, has negative perceptions about
her subordinates. She believes that they dislike work and would do anything to avoid it.
As a result, she constantly coerces them into working by threatening them with a
decrease in pay. In this scenario, Barbara most likely believes in _____. - Answers -
Theory X
In the context of training and development, effective orientation programs typically focus
on: - Answers - introducing employees to the company culture.
In the context of market segmentation, a well-chosen target market should have _____.
- Answers - An appropriate size
While hiring candidates for the post of editorial assistant, the recruitment team at
Astedate, a publishing firm, rejects the candidates who do not have a degree in English
literature. In the context of human resource (HR) planning, which of the following
concepts does this scenario best illustrate? - Answers - Job specifications
In the context of departmentalization, dividing employees into groups based on the
types of work they do is known as _____. - Answers - Functional departmentalization
Most companies use _____ as a central part of their selection process. - Answers -
interviews
Drexterios Inc. is a financial firm that deals with public grievances regarding bill
payments. It uses a centralized location for storing data from its internal database as
well as external sources to make it easy for its employees and customers to access the
information. In this scenario, Drexterios uses a(n) _____ to store the data. - Answers -
Data warehouse
Calm Valley Realty, a real estate firm, ensures that it maintains a friendly corporate
culture. The firm regularly organizes team lunches and outings where the employees
get a chance to expand their network. In the context of Maslow's hierarchy of needs
theory, the company is fulfilling the _____ needs of its employees. - Answers - social
Which of the following statements is true of ransomware? - Answers - It takes the data
on a computer hostage by encrypting it.
, Which of the following approaches to employee benefits allows employees to tailor the
benefits to their individual needs? - Answers - Cafeteria-Style Benefit Plans
For the evaluation of the result of an organization's strategies to be meaningful, the
lessons learned: - Answers - the lessons learned must be analyzed objectively and
factored back into the next planning cycle.
The employees of Kliguel, a public relation firm, are allowed to choose the weekdays
they want to work, as long as they clock at least 40 hours in office every week. In the
context of employee benefits. This scenario best exemplifies _____. - Answers - A
flextime plan
Bolpalc, an automobile manufacturer, sends personalized diaries and other goodies
every year to all the clients who purchased Bolpalc's luxury sedans. Which of the
following marketing strategies does this best illustrate? - Answers - Customer
relationship management
Jacob is a hardworking employee in a public relations firm. He is very punctual and
works ten-hour days. However, he earns less than his colleague who is irregular and
works only seven-hour days. When Jacob comes to know of this, he becomes dejected
and decides to quit his job. The given scenario exemplifies _____. - Answers - Equity
theory
Zahra buys a product from a high-end store, and the sales representatives ask her to fill
out a customer registration form so that she can avail discount offers and receive
notifications about new products in the future. Although providing one's mailing details is
optional, Zahra provides her details as she wants to be updated about any new
products that the store has to offer. In this context, which of the following statements is
true? - Answers - Zahra has chosen to receive opt-in emails.
Abram is a manager at Runa Marcus Corp., a company that runs a women's lifestyle
magazine. Abram's strong points are his creative writing skills and expertise in photo-
editing software. Thus, although he is in a managerial role, he is able to assist the
employees in these functional areas. In the context of management skills, Abram has
strong _____. - Answers - Technical skills
Which of the following is an advantage of a matrix organization. - Answers - It provides
a clear chain of command to employees
Sebastian gets a job in a processed food manufacturing company. This job enables him
to support his family members and provide for their basic needs. According to Maslow's
hierarchy of needs theory, the job fulfills Sebastian's _____ needs. - Answers -
physiological
ANSWERS
_____ refers to unsolicited commercial emails, usually sent to huge numbers of people
with little regard for whether they are interested in the product or not. - Answers - spam
Barbara, a first-line manager at a manufacturing firm, has negative perceptions about
her subordinates. She believes that they dislike work and would do anything to avoid it.
As a result, she constantly coerces them into working by threatening them with a
decrease in pay. In this scenario, Barbara most likely believes in _____. - Answers -
Theory X
In the context of training and development, effective orientation programs typically focus
on: - Answers - introducing employees to the company culture.
In the context of market segmentation, a well-chosen target market should have _____.
- Answers - An appropriate size
While hiring candidates for the post of editorial assistant, the recruitment team at
Astedate, a publishing firm, rejects the candidates who do not have a degree in English
literature. In the context of human resource (HR) planning, which of the following
concepts does this scenario best illustrate? - Answers - Job specifications
In the context of departmentalization, dividing employees into groups based on the
types of work they do is known as _____. - Answers - Functional departmentalization
Most companies use _____ as a central part of their selection process. - Answers -
interviews
Drexterios Inc. is a financial firm that deals with public grievances regarding bill
payments. It uses a centralized location for storing data from its internal database as
well as external sources to make it easy for its employees and customers to access the
information. In this scenario, Drexterios uses a(n) _____ to store the data. - Answers -
Data warehouse
Calm Valley Realty, a real estate firm, ensures that it maintains a friendly corporate
culture. The firm regularly organizes team lunches and outings where the employees
get a chance to expand their network. In the context of Maslow's hierarchy of needs
theory, the company is fulfilling the _____ needs of its employees. - Answers - social
Which of the following statements is true of ransomware? - Answers - It takes the data
on a computer hostage by encrypting it.
, Which of the following approaches to employee benefits allows employees to tailor the
benefits to their individual needs? - Answers - Cafeteria-Style Benefit Plans
For the evaluation of the result of an organization's strategies to be meaningful, the
lessons learned: - Answers - the lessons learned must be analyzed objectively and
factored back into the next planning cycle.
The employees of Kliguel, a public relation firm, are allowed to choose the weekdays
they want to work, as long as they clock at least 40 hours in office every week. In the
context of employee benefits. This scenario best exemplifies _____. - Answers - A
flextime plan
Bolpalc, an automobile manufacturer, sends personalized diaries and other goodies
every year to all the clients who purchased Bolpalc's luxury sedans. Which of the
following marketing strategies does this best illustrate? - Answers - Customer
relationship management
Jacob is a hardworking employee in a public relations firm. He is very punctual and
works ten-hour days. However, he earns less than his colleague who is irregular and
works only seven-hour days. When Jacob comes to know of this, he becomes dejected
and decides to quit his job. The given scenario exemplifies _____. - Answers - Equity
theory
Zahra buys a product from a high-end store, and the sales representatives ask her to fill
out a customer registration form so that she can avail discount offers and receive
notifications about new products in the future. Although providing one's mailing details is
optional, Zahra provides her details as she wants to be updated about any new
products that the store has to offer. In this context, which of the following statements is
true? - Answers - Zahra has chosen to receive opt-in emails.
Abram is a manager at Runa Marcus Corp., a company that runs a women's lifestyle
magazine. Abram's strong points are his creative writing skills and expertise in photo-
editing software. Thus, although he is in a managerial role, he is able to assist the
employees in these functional areas. In the context of management skills, Abram has
strong _____. - Answers - Technical skills
Which of the following is an advantage of a matrix organization. - Answers - It provides
a clear chain of command to employees
Sebastian gets a job in a processed food manufacturing company. This job enables him
to support his family members and provide for their basic needs. According to Maslow's
hierarchy of needs theory, the job fulfills Sebastian's _____ needs. - Answers -
physiological
