NCTRC Actual Questions and Correct Answers
Q1
The CTRS is encouraging team members to use the STAR approach to client safety. The CTRS
explains that the STAR approach begins by,
Answer: Stopping to concentrate on tacks
Q2
A client with a history of aggression begins swearing and pacing back and forth, shouting, "You
can't make me stay here!" The MOST appropriate initial response is to
Answer: Speak calmly and quietly to the client
Q3
A client with multiple sclerosis tells the CTRS that she is upset that she can no longer continue
her employment because her job is too physically demanding and is concerned about how she
will support herself. Which of the following response focuses on problem-solving as a response
to stress?
Answer: "What plans do you have for finding a new job?"
Q4
Under the Joint Commission's National Patient Safety Goals, which of the following is generally
acceptable as one of two required identifiers?
Answer: Date of Birth
Q5
When advising parents about age- appropriate exercise for a 4-year-old child about the be
discharged from the hospital after treatment for diabetes, which of the following activities is
MOST appropriate?
Answer: Dancing or skating
Q6
What are the 5 Stages of Substance Abuse
Answer: Experimentation, Regular Use, Problem Use, Dependence, Addiction
,Q7
Which of the following characteristics indicate that a dog is likely well suited to be a therapy
dog?
Answer: Remains confident in different environments
Q8
If, when utilizing the Plan Do Study Act (PDSA) method of continuous quality improvement,
study of the outcomes of a trial indicates that the solution that was instituted was not effective,
the next step is to
Answer: Return to the Plan Step
Q9
When reviewing a number of articles as part of the development of evidence-based practice
guidelines, the first step to reading crucially should be to
Answer: Consider the source
Q10
The three primary elements of motivational interviewing are
Answer: Collaboration, Evocation, and Autonomy
Q11
In an adverse incident occurs, a written report should be completed
Answer: Immediately or as soon as possible
Q12
Which of the following poses the greatest barrier to communication
Answer: The client is extremely anxious and crying
Q13
The best method of ensuring that a client follows the plan of care is to
Answer: include the client in the planning
, Q14
The CTRC has called a client who is being treated for chronic depression because the client has
missed one appointment in two sessions of the support group. The statement by the client that
is the MOST concern is
Answer: "I've been giving all of my stuff away, and I feel so much better"
Q15
If a stroke client has been discharged home but is having difficulty preparing foods because of
residual right-side weakness comma the MOST appropriate referral is to an
Answer: Occupational Therapist
Q16
Switch which of the following is a non-verbal cue that a client may be anxious?
Answer: Client rubs hands together-constantly
Q17
When the CTRS is assisting a nonambulatory client to transfer from a wheelchair into an
automobile, the BEST assistive device is likely?
Answer: Sliding board
Q18
When interviewing a client whose culture is different from the CTRS, CTRS asks what the client
believes is the cause of the client's symptoms and what treatment the client expects. This is an
example of
Answer: Cultural competence
Q19
The primary of conducting a problem-based assessment of a client is to
Answer: Create a problem list
Q20
Considering Tuckman's stages of group development, during which stage does the leader's
input and direction decrease?
Answer: Performing
Q1
The CTRS is encouraging team members to use the STAR approach to client safety. The CTRS
explains that the STAR approach begins by,
Answer: Stopping to concentrate on tacks
Q2
A client with a history of aggression begins swearing and pacing back and forth, shouting, "You
can't make me stay here!" The MOST appropriate initial response is to
Answer: Speak calmly and quietly to the client
Q3
A client with multiple sclerosis tells the CTRS that she is upset that she can no longer continue
her employment because her job is too physically demanding and is concerned about how she
will support herself. Which of the following response focuses on problem-solving as a response
to stress?
Answer: "What plans do you have for finding a new job?"
Q4
Under the Joint Commission's National Patient Safety Goals, which of the following is generally
acceptable as one of two required identifiers?
Answer: Date of Birth
Q5
When advising parents about age- appropriate exercise for a 4-year-old child about the be
discharged from the hospital after treatment for diabetes, which of the following activities is
MOST appropriate?
Answer: Dancing or skating
Q6
What are the 5 Stages of Substance Abuse
Answer: Experimentation, Regular Use, Problem Use, Dependence, Addiction
,Q7
Which of the following characteristics indicate that a dog is likely well suited to be a therapy
dog?
Answer: Remains confident in different environments
Q8
If, when utilizing the Plan Do Study Act (PDSA) method of continuous quality improvement,
study of the outcomes of a trial indicates that the solution that was instituted was not effective,
the next step is to
Answer: Return to the Plan Step
Q9
When reviewing a number of articles as part of the development of evidence-based practice
guidelines, the first step to reading crucially should be to
Answer: Consider the source
Q10
The three primary elements of motivational interviewing are
Answer: Collaboration, Evocation, and Autonomy
Q11
In an adverse incident occurs, a written report should be completed
Answer: Immediately or as soon as possible
Q12
Which of the following poses the greatest barrier to communication
Answer: The client is extremely anxious and crying
Q13
The best method of ensuring that a client follows the plan of care is to
Answer: include the client in the planning
, Q14
The CTRC has called a client who is being treated for chronic depression because the client has
missed one appointment in two sessions of the support group. The statement by the client that
is the MOST concern is
Answer: "I've been giving all of my stuff away, and I feel so much better"
Q15
If a stroke client has been discharged home but is having difficulty preparing foods because of
residual right-side weakness comma the MOST appropriate referral is to an
Answer: Occupational Therapist
Q16
Switch which of the following is a non-verbal cue that a client may be anxious?
Answer: Client rubs hands together-constantly
Q17
When the CTRS is assisting a nonambulatory client to transfer from a wheelchair into an
automobile, the BEST assistive device is likely?
Answer: Sliding board
Q18
When interviewing a client whose culture is different from the CTRS, CTRS asks what the client
believes is the cause of the client's symptoms and what treatment the client expects. This is an
example of
Answer: Cultural competence
Q19
The primary of conducting a problem-based assessment of a client is to
Answer: Create a problem list
Q20
Considering Tuckman's stages of group development, during which stage does the leader's
input and direction decrease?
Answer: Performing
