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NYC NYCHA SUPERVISOR PAINTER EXAMINATION
COMPLETE VERIFIED QUESTIONS AND DETAILED
SOLUTIONS LATEST UPDATE THIS YEAR JUST
RELEASED
The free interchange of information, ideas and desirable
attitudes among
employees is _________
a. Collaboration
b. Communication
c. Teambuilding - Answer-b. Communication
Communication flows
a. Downwards
b. Upward
c. Sideways
d. All of the above - Answer-d. All of the above
Downwards, Upward & Sideways
There are four (4) steps in the control process. They are:
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a. Meeting with staff; disciplining staff; training staff &
following up with staff
b. Setting standards; measuring performance; comparing
results with standards & taking action
c. Planning; organizing; directing & reporting
d. Listen to staff; meet with residents regularly; keep
supervisors in the loop & document results - Answer-b.
Setting standards; measuring performance; comparing
results with standards & taking action
Supervisors are responsible for planning, organizing,
directing and
________ the work of employees.
a. Disciplining
b. Helping do
c. Controlling
d. Staffing - Answer-c. Controlling
A member of your staff is consistently having personal
packages
delivered to the Management Office. As the APM, what
would be the
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appropriate response to this
a. Have the receptionist accept the packages for her
b. Issue a counseling memo
c. Don't do anything since there is nothing wrong with this
practice
d. Advise the staff member that the use of the Authority
address to receive personal packages is prohibited -
Answer-d. Advise the staff member that the use of the
Authority address to receive personal packages is
prohibited
A major challenge for new first-level supervisors is that
they
a. Are using "people skills" that they never used before
b. Must get their work done via other peoples' work
c. Must trust others to get work done
d. All of the above - Answer-d. All of the above
Are using "people skills" that they never used before, Must
get their work done via other peoples' work, & Must trust
others to get work done
The stress of a supervisor's job depends on:
NYC NYCHA SUPERVISOR PAINTER EXAMINATION
COMPLETE VERIFIED QUESTIONS AND DETAILED
SOLUTIONS LATEST UPDATE THIS YEAR JUST
RELEASED
The free interchange of information, ideas and desirable
attitudes among
employees is _________
a. Collaboration
b. Communication
c. Teambuilding - Answer-b. Communication
Communication flows
a. Downwards
b. Upward
c. Sideways
d. All of the above - Answer-d. All of the above
Downwards, Upward & Sideways
There are four (4) steps in the control process. They are:
,2|Page
a. Meeting with staff; disciplining staff; training staff &
following up with staff
b. Setting standards; measuring performance; comparing
results with standards & taking action
c. Planning; organizing; directing & reporting
d. Listen to staff; meet with residents regularly; keep
supervisors in the loop & document results - Answer-b.
Setting standards; measuring performance; comparing
results with standards & taking action
Supervisors are responsible for planning, organizing,
directing and
________ the work of employees.
a. Disciplining
b. Helping do
c. Controlling
d. Staffing - Answer-c. Controlling
A member of your staff is consistently having personal
packages
delivered to the Management Office. As the APM, what
would be the
, 3|Page
appropriate response to this
a. Have the receptionist accept the packages for her
b. Issue a counseling memo
c. Don't do anything since there is nothing wrong with this
practice
d. Advise the staff member that the use of the Authority
address to receive personal packages is prohibited -
Answer-d. Advise the staff member that the use of the
Authority address to receive personal packages is
prohibited
A major challenge for new first-level supervisors is that
they
a. Are using "people skills" that they never used before
b. Must get their work done via other peoples' work
c. Must trust others to get work done
d. All of the above - Answer-d. All of the above
Are using "people skills" that they never used before, Must
get their work done via other peoples' work, & Must trust
others to get work done
The stress of a supervisor's job depends on:
