IOP3705
ASSIGNMENT 2
DUE DATE: SEPTEMBER 2026
, TABLE OF CONTENTS
Section Page
1. Introduction 2
2. Question 1: The General Model of Planned Change and the Ikhaya
4
Health Supplies Case
2.1 The Four Activities of the General Model of Planned Change 4
2.2 Application to the Ikhaya Health Supplies Case Study 5
3. Question 2: Advantages of External OD Consultants 7
4. Question 3: The Contracting Phase in OD 9
4.1 The Three Critical Areas of Contracting 9
4.2 Analysis of the Ikhaya Health Supplies Case 10
4.3 Would I Have Done It Differently? 11
5. Question 4: Ethical Dilemmas in OD Practice 12
5.1 The Five Ethical Dilemmas 12
5.2 Identification and Analysis of Ethical Dilemmas in the Case Study 13
5.3 Recommendations for Avoiding Future Ethical Challenges 14
6. Conclusion 18
7. Reference List 19
1
ASSIGNMENT 2
DUE DATE: SEPTEMBER 2026
, TABLE OF CONTENTS
Section Page
1. Introduction 2
2. Question 1: The General Model of Planned Change and the Ikhaya
4
Health Supplies Case
2.1 The Four Activities of the General Model of Planned Change 4
2.2 Application to the Ikhaya Health Supplies Case Study 5
3. Question 2: Advantages of External OD Consultants 7
4. Question 3: The Contracting Phase in OD 9
4.1 The Three Critical Areas of Contracting 9
4.2 Analysis of the Ikhaya Health Supplies Case 10
4.3 Would I Have Done It Differently? 11
5. Question 4: Ethical Dilemmas in OD Practice 12
5.1 The Five Ethical Dilemmas 12
5.2 Identification and Analysis of Ethical Dilemmas in the Case Study 13
5.3 Recommendations for Avoiding Future Ethical Challenges 14
6. Conclusion 18
7. Reference List 19
1