MBA 522 QUIZ 7 MANAGING THE
UNEXPECTED & CRISIS MANAGEMENT
| QUESTIONS AND ANSWERS | 2026
UPDATE | WITH COMPLETE
SOLUTIONS.
What analogy is used to describe planning in this chapter? - answer- The upside-down
puzzle analogy, suggesting you can succeed even without having everything figured
out.
What did Elena initially plan to do? - answer- She planned to complete her BSN degree
at a state university to become a nurse.
What caused Elena to change her academic plans? - answer- Her grandmother fell ill
and needed more regular care.
What alternative plan did Elena's advisor suggest? - answer- Taking prerequisite
courses part-time at a community college while caring for her grandmother.
What is Ray's initial major suggested by his parents? - answer- Business.
What subject did Ray find he loved during his first semester? - answer- A history course
on early Western civilization.
What did Ray decide to do regarding his major? - answer- He made flexible plans that
allowed him to change his major if necessary.
What are internal factors that can lead to change? - answer- Factors within your control,
such as indecision or recognizing a situation is not a good fit.
What are external factors that necessitate change? - answer- Factors outside your
control, such as financial concerns or health issues.
Why can external factors be more challenging to manage? - answer- They are often
unexpected and require more time to revise plans or goals.
What is a key question to ask when facing change? - answer- What can I control in this
situation?
UNEXPECTED & CRISIS MANAGEMENT
| QUESTIONS AND ANSWERS | 2026
UPDATE | WITH COMPLETE
SOLUTIONS.
What analogy is used to describe planning in this chapter? - answer- The upside-down
puzzle analogy, suggesting you can succeed even without having everything figured
out.
What did Elena initially plan to do? - answer- She planned to complete her BSN degree
at a state university to become a nurse.
What caused Elena to change her academic plans? - answer- Her grandmother fell ill
and needed more regular care.
What alternative plan did Elena's advisor suggest? - answer- Taking prerequisite
courses part-time at a community college while caring for her grandmother.
What is Ray's initial major suggested by his parents? - answer- Business.
What subject did Ray find he loved during his first semester? - answer- A history course
on early Western civilization.
What did Ray decide to do regarding his major? - answer- He made flexible plans that
allowed him to change his major if necessary.
What are internal factors that can lead to change? - answer- Factors within your control,
such as indecision or recognizing a situation is not a good fit.
What are external factors that necessitate change? - answer- Factors outside your
control, such as financial concerns or health issues.
Why can external factors be more challenging to manage? - answer- They are often
unexpected and require more time to revise plans or goals.
What is a key question to ask when facing change? - answer- What can I control in this
situation?
