Question 1
Which of the following is the proper way to adjust the rack yoke bearing?
A. Tighten to 75 ft lbs.
B. Tighten to 5 inch lbs.
C. Tighten and then back off the original equipment manufacturer's (OEM) specifications.
D. Tighten to 0.002" end-play.
CORRECT ANSWER
Tighten and then back off the originial equipment manufacturer's (OEM) specifications.
Many OEMs will recommend that the technician tighten to a specification then back off a
certain number of degrees.
Question 2
A customer says that the steering wheel turns more turns to the left than the right. Which
of the following is the LEAST LIKELY cause?
A. Incorrectly timed steering gear
B. Bent pitman arm
C. Faulty power steering pump
D. Bent tie rod
CORRECT ANSWER
Faulty power steering pump. A faulty power steering pump would not change the
relationship between the steering wheel and the steering stops.
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,Question 3
A vehicle is hard to steer in one direction only. Which of the following could be the cause?
A. Tight joint in the steering shaft
B. Loose joint in the steering shaft
C. Faulty power steering pump
D. Fault power steering gear
CORRECT ANSWER
Faulty power steering gear. A leaking seal in a power steering gear could affect steering in
both directions.
Question 4
The rear tires have a diagonal wear pattern. Which of the following is the most likely
cause?
A. Rear toe
B. Rear camber
C. Front camber
D. Front caster
CORRECT ANSWER
Rear toe. Incorrect rear toe causes a diagonal swipe wear pattern on rear tires.
Question 5
A customer says their car makes more noise on asphalt than on concrete road surfaces.
Which of the following could be the cause?
A. Front wheel bearing wear
B. Rear wheel bearing wear
C. Aggrresive tire tread patterns
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,D. Incorrect alignment angles
CORRECT ANSWER
Aggressive tire tread patterns. Tires with very aggressive tread patterns are noisy. This
noise will vary with different types of finish on the road surface.
Question 6
There is a loud roaring noise while driving. The noise gets louder when vehicle speed
increases. Which of the following could be the cause?
A. Worn power steering pump
B. Worn wheel bearing
C. Worn ball joint
D. Worn power steering gear
CORRECT ANSWER
Worn wheel bearing. This is a typical wheel bearing diagnosis.
Question 7
A setback condition is found during an alignment. Which of the following could be the
cause?
A. Worn spring shackle
B. Worn spring eye bushing
C. Worn tie rod end
D. Worn pitman arm
CORRECT ANSWER
Worn spring eye bushing. A worn spring eye bushing could allow the rear axle to shift and
setback to occur.
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, Question 8
There is a whining noise heard only when turning. Which of the following could be the
cause?
A. Leaking internal seals in the steering gear
B. Worn ball joint
C. Worn power steering gear
D. Worn power steering pump
CORRECT ANSWER
Worn power steering pump. A worn power steering pump can cause noise while turning.
Question 9
The front leaf springs have been replaced on a vehicle. Which of the following operations
must also be performed.
A. Vehicle alignment
B. Tire rotation
C. Tire balance
D. Rear spring replacement
CORRECT ANSWER
Vehicle alignment. After the springs are replaced, the vehicle alignment will be changed.
Therefore, the vehicle must be aligned.
Question 10
A vehicle has worn jounce bumpers. Which of the following could be the cause?
A. Leaking shocks
B. Leaking power steering pump
C. Leaking power steering gear
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Which of the following is the proper way to adjust the rack yoke bearing?
A. Tighten to 75 ft lbs.
B. Tighten to 5 inch lbs.
C. Tighten and then back off the original equipment manufacturer's (OEM) specifications.
D. Tighten to 0.002" end-play.
CORRECT ANSWER
Tighten and then back off the originial equipment manufacturer's (OEM) specifications.
Many OEMs will recommend that the technician tighten to a specification then back off a
certain number of degrees.
Question 2
A customer says that the steering wheel turns more turns to the left than the right. Which
of the following is the LEAST LIKELY cause?
A. Incorrectly timed steering gear
B. Bent pitman arm
C. Faulty power steering pump
D. Bent tie rod
CORRECT ANSWER
Faulty power steering pump. A faulty power steering pump would not change the
relationship between the steering wheel and the steering stops.
1
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,Question 3
A vehicle is hard to steer in one direction only. Which of the following could be the cause?
A. Tight joint in the steering shaft
B. Loose joint in the steering shaft
C. Faulty power steering pump
D. Fault power steering gear
CORRECT ANSWER
Faulty power steering gear. A leaking seal in a power steering gear could affect steering in
both directions.
Question 4
The rear tires have a diagonal wear pattern. Which of the following is the most likely
cause?
A. Rear toe
B. Rear camber
C. Front camber
D. Front caster
CORRECT ANSWER
Rear toe. Incorrect rear toe causes a diagonal swipe wear pattern on rear tires.
Question 5
A customer says their car makes more noise on asphalt than on concrete road surfaces.
Which of the following could be the cause?
A. Front wheel bearing wear
B. Rear wheel bearing wear
C. Aggrresive tire tread patterns
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,D. Incorrect alignment angles
CORRECT ANSWER
Aggressive tire tread patterns. Tires with very aggressive tread patterns are noisy. This
noise will vary with different types of finish on the road surface.
Question 6
There is a loud roaring noise while driving. The noise gets louder when vehicle speed
increases. Which of the following could be the cause?
A. Worn power steering pump
B. Worn wheel bearing
C. Worn ball joint
D. Worn power steering gear
CORRECT ANSWER
Worn wheel bearing. This is a typical wheel bearing diagnosis.
Question 7
A setback condition is found during an alignment. Which of the following could be the
cause?
A. Worn spring shackle
B. Worn spring eye bushing
C. Worn tie rod end
D. Worn pitman arm
CORRECT ANSWER
Worn spring eye bushing. A worn spring eye bushing could allow the rear axle to shift and
setback to occur.
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, Question 8
There is a whining noise heard only when turning. Which of the following could be the
cause?
A. Leaking internal seals in the steering gear
B. Worn ball joint
C. Worn power steering gear
D. Worn power steering pump
CORRECT ANSWER
Worn power steering pump. A worn power steering pump can cause noise while turning.
Question 9
The front leaf springs have been replaced on a vehicle. Which of the following operations
must also be performed.
A. Vehicle alignment
B. Tire rotation
C. Tire balance
D. Rear spring replacement
CORRECT ANSWER
Vehicle alignment. After the springs are replaced, the vehicle alignment will be changed.
Therefore, the vehicle must be aligned.
Question 10
A vehicle has worn jounce bumpers. Which of the following could be the cause?
A. Leaking shocks
B. Leaking power steering pump
C. Leaking power steering gear
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