USPS 421 Study Guide Questions with Correct
Answers
Priority Mail Express
1-2 days, Money-back guarantee. 365 days a year. , up to $100 insurance. can use with: hold
for pickup, return receipt, COD, special handling , restricted delivery
Priority Mail
2-3 day delivery service. $50 insurance included. can use with: registered mail, signature
confirmation, cert. of mailing, certified mail, hold for pickup, return receipt, COD, special
handling, restricted delivery
first class mail
Sealed or unsealed typed or handwritten material, including letters, postal cards, postcards,
and business reply mail. can use with: insurance, registered mail, signature conf., cert. of
mailing, cert. mail, return receipt, COD, special handling, restricted delivery
balloon pricing
large and lightweight packages. 84-108 in. less than 20lb. zones 1-4
insured mail
up to $5,000
PS form 3813 (black)
insurance between $0-$500
PS form 3813-P (blue)
insurance between $501-$500
, certified mail
proof of mailing. only eligible with First class mail and Priority mail. ps form 3800 (certified
mail receipt)
registered mail
most secure service. system of receipts is kept. signature at every point. securely sealed at
every crease. cannot be used with PME. stamped to prevent tampering. ps form 3806 (receipt
for reg. mail. label 200 (red and white)
COD (collect on delivery)
buyer pays when the goods are delivered and has no right to inspect the goods as a condition
to acceptance and payment. APO and FPO not eligible PS form 3816- 5 copies. we have to
send payment within same or next day
return receipt
proof of delivery. 3 types of domestic return receipts. ps form 3811(green)
restricted delivery
item delivered only to the addressee or addressee's authorized agent.
Certificate of Mailing
purchased at the time of mailing that documents the date the material was presented for
mailinge. (proof of mailing) ps form 3817
55-38-7 % rule
55%-non verbal comm.
38%-tone of voice
7%-words
Answers
Priority Mail Express
1-2 days, Money-back guarantee. 365 days a year. , up to $100 insurance. can use with: hold
for pickup, return receipt, COD, special handling , restricted delivery
Priority Mail
2-3 day delivery service. $50 insurance included. can use with: registered mail, signature
confirmation, cert. of mailing, certified mail, hold for pickup, return receipt, COD, special
handling, restricted delivery
first class mail
Sealed or unsealed typed or handwritten material, including letters, postal cards, postcards,
and business reply mail. can use with: insurance, registered mail, signature conf., cert. of
mailing, cert. mail, return receipt, COD, special handling, restricted delivery
balloon pricing
large and lightweight packages. 84-108 in. less than 20lb. zones 1-4
insured mail
up to $5,000
PS form 3813 (black)
insurance between $0-$500
PS form 3813-P (blue)
insurance between $501-$500
, certified mail
proof of mailing. only eligible with First class mail and Priority mail. ps form 3800 (certified
mail receipt)
registered mail
most secure service. system of receipts is kept. signature at every point. securely sealed at
every crease. cannot be used with PME. stamped to prevent tampering. ps form 3806 (receipt
for reg. mail. label 200 (red and white)
COD (collect on delivery)
buyer pays when the goods are delivered and has no right to inspect the goods as a condition
to acceptance and payment. APO and FPO not eligible PS form 3816- 5 copies. we have to
send payment within same or next day
return receipt
proof of delivery. 3 types of domestic return receipts. ps form 3811(green)
restricted delivery
item delivered only to the addressee or addressee's authorized agent.
Certificate of Mailing
purchased at the time of mailing that documents the date the material was presented for
mailinge. (proof of mailing) ps form 3817
55-38-7 % rule
55%-non verbal comm.
38%-tone of voice
7%-words
