usps 421 Exam 1 Questions with Correct Answers
Gist
Greet, Inquire, Suggest, Thank
Caller service
Is a premium service for people and companies that need more pickup times than firm
holdout and have more mail than the largest box
S.O.L.E.R
Squarely face the person
Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending
Fur
Flexible, Uniformly thick, Rectangular
5 mail processing categories
Letters, Flats, Machinable Parcel, Irregular Parcel, Outside Parcel
Balloon rate
applies to Priority Mail addressed for delivery to zones 1 through 4 and Standard post for all
zones
Letter size minimum
3 1/2 inches in height, 5 inches in length and .007 inches thick and be rectangular
,DIM
Dimensional weight
oversize pricing
applies to Standard post pieces that measure over 108 inches but not more than 130 inches in
combined length and girth
When is the DIM weight applied
is applied to priority mail packages that are shipped to zones 5 through 8 and exceed one
cubic foot (1,728)
3 goals of SSA
Grow Revenue
Increase Market Share
Develop Lifetime Customers
Non-mailable items
Items clearly bearing markings of non mailable content
Items indicating non-mailable quantities
Improperly prepared mailpieces
Items leaking liquid or powder
Alcoholic beverages
Benefits of priority mail express
Overnight or next day delivery to most US locations
Money back guarantee
, Free package pickup & free shipping supplies
Free USPS tracking, signature proof of delivery and $100 of insurance free
Benefits of priority mail
Fast and affordable delivery within 1,2, or 3 days depending on origin and destination
Free USPS Tracking and limited insurance
Free package pickup & shipping supplies
Max insurance you can purchase
5,000
Max insurance you can purchase with registered mail
25,000
Max weight and size for priority package
measure 108 inches in length and girth no minimum weight but max is 70 pounds
EDDM
Every Door Direct Mail
5 mailing processing categories
Letters, Flats, Machinable parcels, Irregular Parcels, Outside parcels
5 mailing services
First class mail, Periodicals, Standard Mail, Package services
4 types of packaging services
Standard Post, Media mail, Library Mail, Bound printed Matter
Gist
Greet, Inquire, Suggest, Thank
Caller service
Is a premium service for people and companies that need more pickup times than firm
holdout and have more mail than the largest box
S.O.L.E.R
Squarely face the person
Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending
Fur
Flexible, Uniformly thick, Rectangular
5 mail processing categories
Letters, Flats, Machinable Parcel, Irregular Parcel, Outside Parcel
Balloon rate
applies to Priority Mail addressed for delivery to zones 1 through 4 and Standard post for all
zones
Letter size minimum
3 1/2 inches in height, 5 inches in length and .007 inches thick and be rectangular
,DIM
Dimensional weight
oversize pricing
applies to Standard post pieces that measure over 108 inches but not more than 130 inches in
combined length and girth
When is the DIM weight applied
is applied to priority mail packages that are shipped to zones 5 through 8 and exceed one
cubic foot (1,728)
3 goals of SSA
Grow Revenue
Increase Market Share
Develop Lifetime Customers
Non-mailable items
Items clearly bearing markings of non mailable content
Items indicating non-mailable quantities
Improperly prepared mailpieces
Items leaking liquid or powder
Alcoholic beverages
Benefits of priority mail express
Overnight or next day delivery to most US locations
Money back guarantee
, Free package pickup & free shipping supplies
Free USPS tracking, signature proof of delivery and $100 of insurance free
Benefits of priority mail
Fast and affordable delivery within 1,2, or 3 days depending on origin and destination
Free USPS Tracking and limited insurance
Free package pickup & shipping supplies
Max insurance you can purchase
5,000
Max insurance you can purchase with registered mail
25,000
Max weight and size for priority package
measure 108 inches in length and girth no minimum weight but max is 70 pounds
EDDM
Every Door Direct Mail
5 mailing processing categories
Letters, Flats, Machinable parcels, Irregular Parcels, Outside parcels
5 mailing services
First class mail, Periodicals, Standard Mail, Package services
4 types of packaging services
Standard Post, Media mail, Library Mail, Bound printed Matter
