MGT 101 - Human Resource
Management Exam-Graded A
TRUE OR FALSE: All managers engage in human resource management even if there
is a separate HRM Department. - ANSWER-TRUE
The following are considered as responsibilities of a manager doing HRM, except?
a.) interviewing potential employees
b.) orienting employees into the organization's culture
c.) evaluating employees' performance
d.) laying off employees when business circumstances require
e.) none of the above - ANSWER-e.) none of the above
Why is HRM important? - ANSWER-1.) significant source of competitive advantage
2.) important strategic tool - organizations must treat employees as business partners
3.) improve organizational performance
Work practices that lead to both high individual and high organizational performance. -
ANSWER-High-performance work practices
Cite at least five high-performance work practices. - ANSWER-a.) Performance-based
compensation
b.) Involving employees in decision making
c.) Flexible job assignments
d.) Self-managed teams
e.) Training programs to develop skills, knowledge, and abilities
f.) Decentralized decision making
What is Human Resource Planning? - ANSWER-ensuring that the organization has the
right number and kinds of capable people in the right places and at the right times
2 Steps of HR Planning - ANSWER-1. assessing current human resources
2. meeting future HR needs
How do managers assess current human resources? - ANSWER-1.) Managers
inventory current employees (ask about their description, skills, expertise, etc.)
2.) Managers conduct a job analysis - defines a job and employee behaviors necessary
to do it
, 3.) From the job analysis, managers create job descriptions and specifications
How is information for a job analysis acquired? - ANSWER-a.) direct observations of
individuals
b.) consulting job experts
c.) questionnaires/diaries
TRUE OR FALSE: Demand for employees results from demand for the organization's
products or services. - ANSWER-TRUE
What is recruitment? - ANSWER-locating, identifying, and attracting capable applicants
What is decruitment? - ANSWER-reducing an organization's workforce
TRUE OR FALSE: Research has found that recruiting employees via the internet
generally produce the best candidates - ANSWER-FALSE
Why are employee referrals considered the best form of recruitment? - ANSWER-a.)
because current employees know both the job and the person being recommended,
they tend to refer applicants who are well qualified.
b.) current employees often feel their reputation is at stake and refer others only when
they're confident that the person will not make them look bad
What is selection in HRM? - ANSWER-screening applicants who are qualified for the
job
predicting which applicants are best qualified for the job
When is a selection decision correct? - ANSWER-1.) the applicant was predicted to be
successful and proved to be successful on the job
2.) the applicant was predicted to be unsuccessful and was not hired
When is a selection decision incorrect? - ANSWER-1.) employees who would have
performed successfully on the job are rejected (reject error)
2.) employees who perform poorly are accepted (accept error)
How do managers reduce accept and reject errors? - ANSWER-by using valid and
reliable selection methods
When is a selection device reliable? - ANSWER-when it measures the same attribute
consistently
When is a selection device valid? - ANSWER-when it accurately measures an attribute
with respect to a relevant criterion
Management Exam-Graded A
TRUE OR FALSE: All managers engage in human resource management even if there
is a separate HRM Department. - ANSWER-TRUE
The following are considered as responsibilities of a manager doing HRM, except?
a.) interviewing potential employees
b.) orienting employees into the organization's culture
c.) evaluating employees' performance
d.) laying off employees when business circumstances require
e.) none of the above - ANSWER-e.) none of the above
Why is HRM important? - ANSWER-1.) significant source of competitive advantage
2.) important strategic tool - organizations must treat employees as business partners
3.) improve organizational performance
Work practices that lead to both high individual and high organizational performance. -
ANSWER-High-performance work practices
Cite at least five high-performance work practices. - ANSWER-a.) Performance-based
compensation
b.) Involving employees in decision making
c.) Flexible job assignments
d.) Self-managed teams
e.) Training programs to develop skills, knowledge, and abilities
f.) Decentralized decision making
What is Human Resource Planning? - ANSWER-ensuring that the organization has the
right number and kinds of capable people in the right places and at the right times
2 Steps of HR Planning - ANSWER-1. assessing current human resources
2. meeting future HR needs
How do managers assess current human resources? - ANSWER-1.) Managers
inventory current employees (ask about their description, skills, expertise, etc.)
2.) Managers conduct a job analysis - defines a job and employee behaviors necessary
to do it
, 3.) From the job analysis, managers create job descriptions and specifications
How is information for a job analysis acquired? - ANSWER-a.) direct observations of
individuals
b.) consulting job experts
c.) questionnaires/diaries
TRUE OR FALSE: Demand for employees results from demand for the organization's
products or services. - ANSWER-TRUE
What is recruitment? - ANSWER-locating, identifying, and attracting capable applicants
What is decruitment? - ANSWER-reducing an organization's workforce
TRUE OR FALSE: Research has found that recruiting employees via the internet
generally produce the best candidates - ANSWER-FALSE
Why are employee referrals considered the best form of recruitment? - ANSWER-a.)
because current employees know both the job and the person being recommended,
they tend to refer applicants who are well qualified.
b.) current employees often feel their reputation is at stake and refer others only when
they're confident that the person will not make them look bad
What is selection in HRM? - ANSWER-screening applicants who are qualified for the
job
predicting which applicants are best qualified for the job
When is a selection decision correct? - ANSWER-1.) the applicant was predicted to be
successful and proved to be successful on the job
2.) the applicant was predicted to be unsuccessful and was not hired
When is a selection decision incorrect? - ANSWER-1.) employees who would have
performed successfully on the job are rejected (reject error)
2.) employees who perform poorly are accepted (accept error)
How do managers reduce accept and reject errors? - ANSWER-by using valid and
reliable selection methods
When is a selection device reliable? - ANSWER-when it measures the same attribute
consistently
When is a selection device valid? - ANSWER-when it accurately measures an attribute
with respect to a relevant criterion
