Admin USAHS Key Concepts Exam
Questions and Answers with Verified
Solutions | Latest Updated 2026
Four Primary Roles of a Manager o Planning - planning weekly, monthly,
yearly basis
(i.e. supplies,
resources, staffing, budgeting, etc.)
o Organizing - organizing people and
supplies
o Directing - making sure everyone is
completing
and fulfilling their role
o Controlling - measuring performance
outcomes
and guiding how to
achieve these
Differentiate between Leader
management o Leads by sharing the mission and vision
and leadership. (leader) and
focusing on the big picture
o Leader provides guidance and
motivation- gives
others the
responsibilities to uphold
o Motivates staff and focuses on relations
o Inspirers and empowers
, Differentiate between o Controls the day to day functions (the
management nuts and
and leadership (manager) bolts)
o Implementing the mission and vision,
focuses on
procedures and
processes
o Focus is primarily internal
Identify the primary challenges • Productivity
facing the manager of a healthcare • Billing and reimbursement
team • Assuring quality outcomes
• Assures client satisfaction
• Staffing
• Manages conflicts
• Staff development
• Prepares for change in the healthcare
system
Role of the OT manager in • OTs can lead by example using our
promoting professional holistic focus
development • Preparing staff for change by engaging
and them,
mentoring of therapy staff at all active listening, collaboration,
levels, including preparing staff for incorporation of
change. staff development opportunities
Medicare Part A Inpatient (acute care, rehab, SNF) and
home health
for
recent events (must work and contribute to
Medicare system for 10 years to qualify
and be a
resident of the US)
Questions and Answers with Verified
Solutions | Latest Updated 2026
Four Primary Roles of a Manager o Planning - planning weekly, monthly,
yearly basis
(i.e. supplies,
resources, staffing, budgeting, etc.)
o Organizing - organizing people and
supplies
o Directing - making sure everyone is
completing
and fulfilling their role
o Controlling - measuring performance
outcomes
and guiding how to
achieve these
Differentiate between Leader
management o Leads by sharing the mission and vision
and leadership. (leader) and
focusing on the big picture
o Leader provides guidance and
motivation- gives
others the
responsibilities to uphold
o Motivates staff and focuses on relations
o Inspirers and empowers
, Differentiate between o Controls the day to day functions (the
management nuts and
and leadership (manager) bolts)
o Implementing the mission and vision,
focuses on
procedures and
processes
o Focus is primarily internal
Identify the primary challenges • Productivity
facing the manager of a healthcare • Billing and reimbursement
team • Assuring quality outcomes
• Assures client satisfaction
• Staffing
• Manages conflicts
• Staff development
• Prepares for change in the healthcare
system
Role of the OT manager in • OTs can lead by example using our
promoting professional holistic focus
development • Preparing staff for change by engaging
and them,
mentoring of therapy staff at all active listening, collaboration,
levels, including preparing staff for incorporation of
change. staff development opportunities
Medicare Part A Inpatient (acute care, rehab, SNF) and
home health
for
recent events (must work and contribute to
Medicare system for 10 years to qualify
and be a
resident of the US)
