TICO GlOSSARY Exam Questions and
Answers with Verified Solutions | Latest
Updated 2026
Act A law that describes a particular set of
rules.
Travel Industry Act 2002 sets down the rules under which travel
retailers and
wholesalers must operate in Ontario. This
act give
the government power to make a law
without
further legislation.
Ontario Regulation 26/05 sets out the procedural rules
(requirements) for
registration and outlines registration
procedures.
Travel Agent/Travel A person who sells, to consumers, travel
Retailer/Travel services
Agency/website provided by another person. May also refer
to a
business not an individual (sole proprietor).
,Travel Wholesaler A person who acquires rights to travel
services for
the purpose of resale to a travel retailer or
who
carries on the business of dealing with
travel
retailers or travel wholesalers for the sale
of travel
services provided by another person.
Travel Counsellor An individual who must be in the
employment of or
under contract for a travel retailer for the
purpose
of selling to customers on behalf of the
travel
retailer. They must complete and pass the
Travel
Counsellor exam.
, Outside Sales Representative A Travel Counsellor who works from a
location
other than the registered office of a travel
retailer.
However, all sales must be processed
through the
registered travel retailer, either in person
or
electronically. Must be either an employee
or
contractor of the company. An outside
sales
representative is bound by the act and
regulation
in the same way as any other seller of
travel
services. They must have a written
contract with a
registrant.
Registrant Travel Retailer or Travel Wholesaler (or
both) who is
registered as such under the Travel
Industry Act,
2002.
Non-Registrant An organization, company or individual
that sells or
supplies travel services but is not
registered in
Ontario.
Answers with Verified Solutions | Latest
Updated 2026
Act A law that describes a particular set of
rules.
Travel Industry Act 2002 sets down the rules under which travel
retailers and
wholesalers must operate in Ontario. This
act give
the government power to make a law
without
further legislation.
Ontario Regulation 26/05 sets out the procedural rules
(requirements) for
registration and outlines registration
procedures.
Travel Agent/Travel A person who sells, to consumers, travel
Retailer/Travel services
Agency/website provided by another person. May also refer
to a
business not an individual (sole proprietor).
,Travel Wholesaler A person who acquires rights to travel
services for
the purpose of resale to a travel retailer or
who
carries on the business of dealing with
travel
retailers or travel wholesalers for the sale
of travel
services provided by another person.
Travel Counsellor An individual who must be in the
employment of or
under contract for a travel retailer for the
purpose
of selling to customers on behalf of the
travel
retailer. They must complete and pass the
Travel
Counsellor exam.
, Outside Sales Representative A Travel Counsellor who works from a
location
other than the registered office of a travel
retailer.
However, all sales must be processed
through the
registered travel retailer, either in person
or
electronically. Must be either an employee
or
contractor of the company. An outside
sales
representative is bound by the act and
regulation
in the same way as any other seller of
travel
services. They must have a written
contract with a
registrant.
Registrant Travel Retailer or Travel Wholesaler (or
both) who is
registered as such under the Travel
Industry Act,
2002.
Non-Registrant An organization, company or individual
that sells or
supplies travel services but is not
registered in
Ontario.
