Ontario Travel Industry Council (TICO):
Regulations, Protections, and Compliance
Exam Questions and Answers with Verified
Solutions | Latest Updated 2026
What does TICO stand for? Travel Industry Council of Ontario
What is the role of TICO? Regulates travel agencies and wholesalers
in
Ontario
Is TICO government-funded? No - funded by registrants (not taxpayers)
What law does TICO administer? Travel Industry Act, 2002
Does TICO register individuals? No - only travel businesses
(agents/wholesalers)
What is TICO's mission? Promote a fair and informed travel
marketplace
What is TICO's governance Board of Directors + CEO + staff
structure?
How many Board members does 9 members (since 2023)
TICO have?
, Who appoints Board members? Ontario government and industry
representatives
What is a registrant? A legally registered travel agent or travel
wholesaler
What is a travel agent? Person or business selling travel services
of others
What is a travel wholesaler? Buys travel products to resell through
agents
What is an end supplier? Airline, hotel, cruise line, car rental
Are end suppliers registered with No (unless operating as a registrant)
TICO?
What is an outside sales rep? Salesperson away from office selling on
behalf of
registrant
Who is responsible for employee The travel agency (registrant)
actions?
Why was travel legislation To protect consumers in travel purchases
created?
Which provinces have travel seller Ontario, Quebec, British Columbia
legislation?
Regulations, Protections, and Compliance
Exam Questions and Answers with Verified
Solutions | Latest Updated 2026
What does TICO stand for? Travel Industry Council of Ontario
What is the role of TICO? Regulates travel agencies and wholesalers
in
Ontario
Is TICO government-funded? No - funded by registrants (not taxpayers)
What law does TICO administer? Travel Industry Act, 2002
Does TICO register individuals? No - only travel businesses
(agents/wholesalers)
What is TICO's mission? Promote a fair and informed travel
marketplace
What is TICO's governance Board of Directors + CEO + staff
structure?
How many Board members does 9 members (since 2023)
TICO have?
, Who appoints Board members? Ontario government and industry
representatives
What is a registrant? A legally registered travel agent or travel
wholesaler
What is a travel agent? Person or business selling travel services
of others
What is a travel wholesaler? Buys travel products to resell through
agents
What is an end supplier? Airline, hotel, cruise line, car rental
Are end suppliers registered with No (unless operating as a registrant)
TICO?
What is an outside sales rep? Salesperson away from office selling on
behalf of
registrant
Who is responsible for employee The travel agency (registrant)
actions?
Why was travel legislation To protect consumers in travel purchases
created?
Which provinces have travel seller Ontario, Quebec, British Columbia
legislation?
