Test Banks Final Exam BC-HCA-COM
Study online at https://quizlet.com/_9ztrgz
1. Chapter one indicates that effective interpersonal True
communication is strongly linked to good health, so-
cial happiness and career success. (True or False)
2. True or False. False
The only way we learn who we are is through commu-
nication.
3. True or False. The ability to speak and listen effective True
can mean the difference between succeeding and fail-
ing in a job.
4. True or False. Shared understanding and clarity are False
the most important goals in achieving successful com-
munication?
5. True or False. The major difference between imper- False
sonal communication and interpersonal communica-
tion is the number of people involved
6. True or False. An older professor who forgets what it True
was like to be a student when he teaches is an exam-
ple of how differing environment in the classroom can
make understanding difficult.
7. True or False. Communication competence is a trait False
that people either possess or lack .
8. True or False. Just as judges instruct juries to disre- False
gard some statements made in court, we can reverse
or erasee the effects of communicaton interaction in
everyday life.
, Test Banks Final Exam BC-HCA-COM
Study online at https://quizlet.com/_9ztrgz
9. True or False. The transactional model of communica- True
tion suggests that communicators usually send and
received messages simultaneously.
10. True or False. The transactional model represents False
communication as a static - more like a gallery of still
photographs than a motion picture film.
11. True or False. We are not communicating when we False
remain silent.
12. True or False. Transactional communication may be True
compared to dancing due to the involvement needed
by each partner.
13. True or False. According to your text, impersonal com- False
munication should always be avoided
14. True or False. According to your text, effective commu- False
nicators are able to establish warm relationship with
everyone they encounter.
15. True or False. OF the communication models de- False
scribed in your text, the linear model most accurately
describes the interpersonal communication process.
16. True or False. We disclose more to people in interper- True
sonal relationship than in impersonal ones
17. True or False. As the text points out, your goal should False
be to become a perfect communicator.
18. True or False. All you need to develop good communi- False
cation skills is common sense
, Test Banks Final Exam BC-HCA-COM
Study online at https://quizlet.com/_9ztrgz
19. True or False. When people communicate, they are True
often both senders and receivers of messages at
20. Transactional communication model elements message
environment
channel
noise
21. The environments that communicators occupy are True
fields of experience that affect how they understand
others behavior
22. Strategies you use to develop a more mindful and reading
competent style of intercultural communication in- passive observation
clude self-disclosure
talking to experts
23. All have both content and relational dimensions messages
24. Skillful, integrated communicators are characterized communicating compe-
by tently without needing to
this constantly about how
to behave
25. Research has shown that competent communicators adjusting their behavior to
achieve effectiveness by the person and situation
26. An interpersonal relationship differs from an imper- True
sonal one because
we share our thoughts and feelings with each other
the other person's life affects ours
we are sad when the relationship changes or ends
we find the time spent in the relationship rewarding
, Test Banks Final Exam BC-HCA-COM
Study online at https://quizlet.com/_9ztrgz
27. social needs we strive to fulfill by communication as control and affection
28. Two friends communicating face to face would most sending and receiving
likely be messages at the same
time
29. When Ernesta realizes during an office meeting that self-monitoring
she's interrupted a co-worker twice, she demon-
strates the skill of
30. Alex decides what Rafael meant by that frown. decoding
31. Your friend's religion is different from yours, but you environment
went to the same high school and college
32. You are worried about how your child is doing at pyschological noise
school while your boss is giving the quarterly report
33. A person behind you in the theater fiddles with a external noise
crackling cellophane candy wrapper ; what kind of
noise?
34. Identify the 5 Elements Transactional Model of com- Communicator (sends
munication and receives)
Environment
Messages
Environment
Communicator (sends
and receives)
NOise
35. Characteristics of Effective Communication A wide range of Behav-
iours
Study online at https://quizlet.com/_9ztrgz
1. Chapter one indicates that effective interpersonal True
communication is strongly linked to good health, so-
cial happiness and career success. (True or False)
2. True or False. False
The only way we learn who we are is through commu-
nication.
3. True or False. The ability to speak and listen effective True
can mean the difference between succeeding and fail-
ing in a job.
4. True or False. Shared understanding and clarity are False
the most important goals in achieving successful com-
munication?
5. True or False. The major difference between imper- False
sonal communication and interpersonal communica-
tion is the number of people involved
6. True or False. An older professor who forgets what it True
was like to be a student when he teaches is an exam-
ple of how differing environment in the classroom can
make understanding difficult.
7. True or False. Communication competence is a trait False
that people either possess or lack .
8. True or False. Just as judges instruct juries to disre- False
gard some statements made in court, we can reverse
or erasee the effects of communicaton interaction in
everyday life.
, Test Banks Final Exam BC-HCA-COM
Study online at https://quizlet.com/_9ztrgz
9. True or False. The transactional model of communica- True
tion suggests that communicators usually send and
received messages simultaneously.
10. True or False. The transactional model represents False
communication as a static - more like a gallery of still
photographs than a motion picture film.
11. True or False. We are not communicating when we False
remain silent.
12. True or False. Transactional communication may be True
compared to dancing due to the involvement needed
by each partner.
13. True or False. According to your text, impersonal com- False
munication should always be avoided
14. True or False. According to your text, effective commu- False
nicators are able to establish warm relationship with
everyone they encounter.
15. True or False. OF the communication models de- False
scribed in your text, the linear model most accurately
describes the interpersonal communication process.
16. True or False. We disclose more to people in interper- True
sonal relationship than in impersonal ones
17. True or False. As the text points out, your goal should False
be to become a perfect communicator.
18. True or False. All you need to develop good communi- False
cation skills is common sense
, Test Banks Final Exam BC-HCA-COM
Study online at https://quizlet.com/_9ztrgz
19. True or False. When people communicate, they are True
often both senders and receivers of messages at
20. Transactional communication model elements message
environment
channel
noise
21. The environments that communicators occupy are True
fields of experience that affect how they understand
others behavior
22. Strategies you use to develop a more mindful and reading
competent style of intercultural communication in- passive observation
clude self-disclosure
talking to experts
23. All have both content and relational dimensions messages
24. Skillful, integrated communicators are characterized communicating compe-
by tently without needing to
this constantly about how
to behave
25. Research has shown that competent communicators adjusting their behavior to
achieve effectiveness by the person and situation
26. An interpersonal relationship differs from an imper- True
sonal one because
we share our thoughts and feelings with each other
the other person's life affects ours
we are sad when the relationship changes or ends
we find the time spent in the relationship rewarding
, Test Banks Final Exam BC-HCA-COM
Study online at https://quizlet.com/_9ztrgz
27. social needs we strive to fulfill by communication as control and affection
28. Two friends communicating face to face would most sending and receiving
likely be messages at the same
time
29. When Ernesta realizes during an office meeting that self-monitoring
she's interrupted a co-worker twice, she demon-
strates the skill of
30. Alex decides what Rafael meant by that frown. decoding
31. Your friend's religion is different from yours, but you environment
went to the same high school and college
32. You are worried about how your child is doing at pyschological noise
school while your boss is giving the quarterly report
33. A person behind you in the theater fiddles with a external noise
crackling cellophane candy wrapper ; what kind of
noise?
34. Identify the 5 Elements Transactional Model of com- Communicator (sends
munication and receives)
Environment
Messages
Environment
Communicator (sends
and receives)
NOise
35. Characteristics of Effective Communication A wide range of Behav-
iours
