Operations and Supply Chain Management - C720 (WGU) Q&A
Operations and Supply Chain Management - C720 (WGU)
Study online at https://quizlet.com/_4z8u8v
1. Operations The process used to acquire inputs, such as people, capital, and material, and
transform them into outputs, such as products and services.
2. Operations Man- They allocate resources.
ager
3. Capital Facilities and equipment
4. Competitive Ad- Developing capabilities that customers value, can be sustained over the
vantage long-term, and competitors find difficult to replicate.
5. Inseparability The process of separating production from consumption; cannot be done for
services because they are produced and consumed simultaneously.
6. Technology The application of knowledge, tools, processes, and procedures to solve prob-
lems.
7. Product Design The characteristics, features, and performance of the product; how the prod-
uct functions; does not fundamentally change the product. Example: changing
Coca-Cola's beverage containers from glass to aluminum.
8. Product Technol- The application of knowledge to improve the product.
ogy
9. Process How to accomplish a task.
10. Process Design How a product is made; can fundamentally alter the nature of the product.
Example: changing the taste of Coca-Cola.
11. Process Technol- The application of knowledge to improve a process.
ogy
12. Cross-Function- When individuals with different expertise work towards a common goal; this is an
ality essential business process.
, Operations and Supply Chain Management - C720 (WGU) Q&A
Operations and Supply Chain Management - C720 (WGU)
Study online at https://quizlet.com/_4z8u8v
13. Concurrent Engi- Completing product design and process design simultaneously.
neering
14. Functional Areas Subsystems within an organization, such as marketing, finance, and accounting,
that are linked together by a common organizational goal.
15. Strategy Consists of the organizational goals and the methods of implementing the goals;
every element of the SWOT analysis should be considered when developing
strategies.
16. Key Policies Main goals of an organization.
17. Organizational The formal relationships among different functional areas that aids in communi-
Structure cation.
18. Relative Advan- Where one entity has an advantage over another; will often trade their specialized
tage products for those that they do not produce; companies with a relative advantage
are able to produce products at a lower cost than their competitors.
19. North Ameri- A free trade agreement between the United State, Mexico, and Canada to reduce
can Free Trade tariffs and other trade restrictions.
Agreement (NAF-
TA)
20. General Agree- A trade agreement designed to reduce tariffs and other trade restrictions.
ment on Tariffs
and Trade (GATT)
21. Sustainability Balancing the interconnected obligations to economic viability, society, and the
environment (the triple bottom line).
22. What is the per- 88 percent
centage of busi-
nesses that op-
, Operations and Supply Chain Management - C720 (WGU) Q&A
Operations and Supply Chain Management - C720 (WGU)
Study online at https://quizlet.com/_4z8u8v
erate within the
service sector?
23. Supporting Supplies and equipment that aid in the development of products and services.
Goods
24. Market Share The percentage of sales in a particular market.
25. VIRAL Value, Inimitable, rare, aptitude, and lifespan.
26. SWOT Analysis Analyzing the internal (strengths and weaknesses) and external (opportunities
and threats) environments.
27. Requirements SWOT, business process, competitive capabilities, and customer requirements.
for developing
competitive
advantage
28. Learning Curve Continuously improving a product to make it better and cheaper.
29. Synergy Teamwork where the whole is greater than the sum of its parts.
30. Key Processes Strategy development, product development, system development, and order
fulfillment.
31. System The process of producing goods and system.
32. Matching Matching strengths to opportunities.
33. Converting Converting weaknesses or threats into strengths or opportunities.
34. Productivity Output / Input; the goal is achieving more output given the amount of inputs, thus
saving money and reducing production costs.
35.
Operations and Supply Chain Management - C720 (WGU)
Study online at https://quizlet.com/_4z8u8v
1. Operations The process used to acquire inputs, such as people, capital, and material, and
transform them into outputs, such as products and services.
2. Operations Man- They allocate resources.
ager
3. Capital Facilities and equipment
4. Competitive Ad- Developing capabilities that customers value, can be sustained over the
vantage long-term, and competitors find difficult to replicate.
5. Inseparability The process of separating production from consumption; cannot be done for
services because they are produced and consumed simultaneously.
6. Technology The application of knowledge, tools, processes, and procedures to solve prob-
lems.
7. Product Design The characteristics, features, and performance of the product; how the prod-
uct functions; does not fundamentally change the product. Example: changing
Coca-Cola's beverage containers from glass to aluminum.
8. Product Technol- The application of knowledge to improve the product.
ogy
9. Process How to accomplish a task.
10. Process Design How a product is made; can fundamentally alter the nature of the product.
Example: changing the taste of Coca-Cola.
11. Process Technol- The application of knowledge to improve a process.
ogy
12. Cross-Function- When individuals with different expertise work towards a common goal; this is an
ality essential business process.
, Operations and Supply Chain Management - C720 (WGU) Q&A
Operations and Supply Chain Management - C720 (WGU)
Study online at https://quizlet.com/_4z8u8v
13. Concurrent Engi- Completing product design and process design simultaneously.
neering
14. Functional Areas Subsystems within an organization, such as marketing, finance, and accounting,
that are linked together by a common organizational goal.
15. Strategy Consists of the organizational goals and the methods of implementing the goals;
every element of the SWOT analysis should be considered when developing
strategies.
16. Key Policies Main goals of an organization.
17. Organizational The formal relationships among different functional areas that aids in communi-
Structure cation.
18. Relative Advan- Where one entity has an advantage over another; will often trade their specialized
tage products for those that they do not produce; companies with a relative advantage
are able to produce products at a lower cost than their competitors.
19. North Ameri- A free trade agreement between the United State, Mexico, and Canada to reduce
can Free Trade tariffs and other trade restrictions.
Agreement (NAF-
TA)
20. General Agree- A trade agreement designed to reduce tariffs and other trade restrictions.
ment on Tariffs
and Trade (GATT)
21. Sustainability Balancing the interconnected obligations to economic viability, society, and the
environment (the triple bottom line).
22. What is the per- 88 percent
centage of busi-
nesses that op-
, Operations and Supply Chain Management - C720 (WGU) Q&A
Operations and Supply Chain Management - C720 (WGU)
Study online at https://quizlet.com/_4z8u8v
erate within the
service sector?
23. Supporting Supplies and equipment that aid in the development of products and services.
Goods
24. Market Share The percentage of sales in a particular market.
25. VIRAL Value, Inimitable, rare, aptitude, and lifespan.
26. SWOT Analysis Analyzing the internal (strengths and weaknesses) and external (opportunities
and threats) environments.
27. Requirements SWOT, business process, competitive capabilities, and customer requirements.
for developing
competitive
advantage
28. Learning Curve Continuously improving a product to make it better and cheaper.
29. Synergy Teamwork where the whole is greater than the sum of its parts.
30. Key Processes Strategy development, product development, system development, and order
fulfillment.
31. System The process of producing goods and system.
32. Matching Matching strengths to opportunities.
33. Converting Converting weaknesses or threats into strengths or opportunities.
34. Productivity Output / Input; the goal is achieving more output given the amount of inputs, thus
saving money and reducing production costs.
35.
