CEN 3721 EXAM REVIEW SOLVED QUESTIONS COMPLETE ANSWERS GRADED A PLUS.pdf

CEN 3721 EXAM REVIEW SOLVED QUESTIONS COMPLETE ANSWERS GRADED A PLUS
CEN 3721 Final EXAM 2026/2027 EXAM PREP
Questions and Answers Verified Solutions Latest
Update

Question:
Efficient (Usability Goal)

Answer:
How effective is the way the product supports users in carrying out their tasks



Question:
Safe (Usability Goal)

Answer:
Protects the user from harm



Question:
Utility (Usability Goal)

Answer:
Provides the right kind of functionality that the user needs



Question:
Learnability (Usability Goal)

Answer:
How easy the system is to learn how to use



Question:
Memorability (Usability Goal)

, Answer:
Easy to remember how to use a product once learns



Question:
Visibility (Design Principles)

Answer:
o Make relevant parts visible o Make what must be done obvious o Provide labels/auditory
messages as needed



Question:
Feedback (Design Principles)

Answer:
o Send information back to the user about what has been done Ex: when screen button is clicked on
provides sound or visual/graphic response such as highlighting the button



Question:
Constraint (Design Principles)

Answer:
o Restricting possible actions that can be done o Helps prevent user from selecting incorrect options
o Physical objects can be designed to constrain things Ex: there's only one way to insert a key into a
lock



Question:
Consistency (Design Principles)

Answer:
o Design interfaces to have similar operations o Use similar elements for similar tasks Ex: always
use ctrl key plus first initial of the command for an operation (ctrl + C, ctrl + S, ctrl + O, etc.) o Main
benefit is consistent interfaces are easier to learn and use