WGU C954 FINAL EXAM STUDY GUIDE – INFORMATION
TECHNOLOGY MANAGEMENT
Complete and Graded Questions and Answers (2026/2027)
EXAM OVERVIEW
WGU C954 Information Technology Management is a graduate-
level objective assessment course that serves as a "leveling
class" designed to bring all students to the same technology
understanding and terminology . The exam covers IT
governance, strategic alignment, project management,
cybersecurity, and business-IT integration . The course material
is divided into two primary sections: information
technology/terminology (approximately 22% of the exam) and
business/IT management (approximately 78% of the exam) .
SECTION 1: INFORMATION SYSTEMS TERMINOLOGY (12% of
Exam)
Q1. What is the Five Component Model?
A. A framework for project management
B. A model identifying the five key components of an
information system: hardware, software, data, procedures, and
people
C. A cybersecurity framework
D. A model for organizational structure
,Correct Answer: B
Rationale: The Five Component Model is a framework that
identifies the five key components of an information system—
hardware, software, data, procedures, and people—used to
understand how systems are built and function .
Q2. What is the definition of an Information System (IS)?
A. A network of computers
B. A structured arrangement of components that collect,
process, store, and disseminate information to support
decision-making, coordination, control, analysis, and
visualization in an organization
C. A database management system
D. A hardware configuration
Correct Answer: B
Rationale: An information system is a structured arrangement
of components that collect, process, store, and disseminate
information to support decision-making, coordination, control,
analysis, and visualization in an organization .
Q3. Which model illustrates the interdependence of people,
tasks, structure, and technology within an organization?
A. Five Component Model
B. Leavitt's Diamond
,C. Porter's Five Forces
D. Balanced Scorecard
Correct Answer: B
Rationale: Leavitt's Diamond is a model illustrating the
interdependence of four organizational components—people,
tasks, structure, and technology—used to understand the
impact of change within an organization .
Q4. What is data aggregation?
A. The process of deleting data
B. The collection of data from various sources for the purpose
of data processing
C. The encryption of data
D. The backup of data
Correct Answer: B
Rationale: Data aggregation refers to the collection of data
from various sources for the purpose of data processing . It is a
fundamental concept in business intelligence and analytics.
Q5. What is structured data?
A. Data that is unorganized
B. Data that has defined length, type, and format and includes
numbers, dates, or strings such as customer address
, C. Data that cannot be analyzed
D. Data stored in video format
Correct Answer: B
Rationale: Structured data is data that has defined length, type,
and format and includes numbers, dates, or strings such as
Customer Address .
Q6. What is the Internet of Things (IoT)?
A. A type of software
B. A world where interconnected Internet-enabled devices or
"things" have the ability to collect and share data without
human intervention
C. A social media platform
D. A web browser
Correct Answer: B
Rationale: IoT refers to a world where interconnected Internet-
enabled devices or "things" have the ability to collect and share
data without human intervention .
Q7. What is machine-to-machine (M2M) communication?
A. Human-to-computer interaction
B. Refers to devices that connect directly to other devices
C. Cloud computing
D. Internet browsing
TECHNOLOGY MANAGEMENT
Complete and Graded Questions and Answers (2026/2027)
EXAM OVERVIEW
WGU C954 Information Technology Management is a graduate-
level objective assessment course that serves as a "leveling
class" designed to bring all students to the same technology
understanding and terminology . The exam covers IT
governance, strategic alignment, project management,
cybersecurity, and business-IT integration . The course material
is divided into two primary sections: information
technology/terminology (approximately 22% of the exam) and
business/IT management (approximately 78% of the exam) .
SECTION 1: INFORMATION SYSTEMS TERMINOLOGY (12% of
Exam)
Q1. What is the Five Component Model?
A. A framework for project management
B. A model identifying the five key components of an
information system: hardware, software, data, procedures, and
people
C. A cybersecurity framework
D. A model for organizational structure
,Correct Answer: B
Rationale: The Five Component Model is a framework that
identifies the five key components of an information system—
hardware, software, data, procedures, and people—used to
understand how systems are built and function .
Q2. What is the definition of an Information System (IS)?
A. A network of computers
B. A structured arrangement of components that collect,
process, store, and disseminate information to support
decision-making, coordination, control, analysis, and
visualization in an organization
C. A database management system
D. A hardware configuration
Correct Answer: B
Rationale: An information system is a structured arrangement
of components that collect, process, store, and disseminate
information to support decision-making, coordination, control,
analysis, and visualization in an organization .
Q3. Which model illustrates the interdependence of people,
tasks, structure, and technology within an organization?
A. Five Component Model
B. Leavitt's Diamond
,C. Porter's Five Forces
D. Balanced Scorecard
Correct Answer: B
Rationale: Leavitt's Diamond is a model illustrating the
interdependence of four organizational components—people,
tasks, structure, and technology—used to understand the
impact of change within an organization .
Q4. What is data aggregation?
A. The process of deleting data
B. The collection of data from various sources for the purpose
of data processing
C. The encryption of data
D. The backup of data
Correct Answer: B
Rationale: Data aggregation refers to the collection of data
from various sources for the purpose of data processing . It is a
fundamental concept in business intelligence and analytics.
Q5. What is structured data?
A. Data that is unorganized
B. Data that has defined length, type, and format and includes
numbers, dates, or strings such as customer address
, C. Data that cannot be analyzed
D. Data stored in video format
Correct Answer: B
Rationale: Structured data is data that has defined length, type,
and format and includes numbers, dates, or strings such as
Customer Address .
Q6. What is the Internet of Things (IoT)?
A. A type of software
B. A world where interconnected Internet-enabled devices or
"things" have the ability to collect and share data without
human intervention
C. A social media platform
D. A web browser
Correct Answer: B
Rationale: IoT refers to a world where interconnected Internet-
enabled devices or "things" have the ability to collect and share
data without human intervention .
Q7. What is machine-to-machine (M2M) communication?
A. Human-to-computer interaction
B. Refers to devices that connect directly to other devices
C. Cloud computing
D. Internet browsing
