FA Davis Exam UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
The nurse has received report on Jade, a 23-year-old transgender female who has recently been
admitted for Major Depressive Disorder with a suicide attempt. The nurse uses the SOLER technique
to begin her assessment with the patient.
What is the main purpose of the SOLER technique?
Make the connection. Drag and drop the therapeutic or nontherapeutic communication technique, or
concept of the nurse-patient relationship exemplified by the patient scenario. - CORRECT ANSWER
Active listening
Active or attentive listening creates a climate in which the patient can communicate because the nurse
communicates acceptance and respect for the patient, and trust is enhanced. A climate is established
within the relationship that promotes openness and honest expression.
Mel is a 49-year-old male who has just been transferred to a mandated outpatient program for
continuing treatment of his Substance Use Disorder. The nurse asks Mel how he would like to be
addressed and spends some time with the patient to answer his questions about the program.
Which condition of a therapeutic relationship is described in this scenario?
Make the connection. Drag and drop the therapeutic or nontherapeutic communication technique, or
concept of the nurse-patient relationship exemplified by the patient scenario. - CORRECT ANSWER
Respect
Showing respect to patients is to believe they have dignity and worth regardless of any past behaviors.
Unconditional positive regard shows the patient that they are accepted and respected.
A nurse states to a 13-year-old male patient on the unit, "You seem really angry today."
Which therapeutic/nontherapeutic technique is this?
Make the connection. Drag and drop the therapeutic or nontherapeutic communication technique, or
concept of the nurse-patient relationship exemplified by the patient scenario. - CORRECT ANSWER
Making Observations
Verbalizing observations about a patient's behavior or appearance encourages the patient to develop
awareness of how they are perceived by others and promotes exploration of issues that may be
problematic. This is a therapeutic communication technique.
, Sally, a 55-year-old woman, comes into the community mental health clinic for her appointment. She
discloses to the nurse that she has stopped taking her medications. The nurse asks Sally, "Why did you
stop taking your medications? Did something happen?"
Which therapeutic/nontherapeutic technique is this?
Make the connection. Drag and drop the therapeutic or nontherapeutic communication technique, or
concept of the nurse-patient relationship exemplified by the patient scenario. - CORRECT ANSWER
Requesting an explanation
Requesting an explanation is a nontherapeutic communication technique that involves asking the
patient why he or she has certain thoughts, feelings, and behaviors. Asking "why" a patient did
something or feels a certain way can be very intimidating and implies that the patient must defend his
or her behavior or feelings. Avoid "why" questions to patients; instead of requesting an explanation,
try reframing the question with something like making observations - "Thank you for sharing. I
noticed that you seemed afraid to tell me this."
A 21-year-old female patient is crying and upset because she is failing her classes after her boyfriend
of 2 years broke up with her. The nurse says, "Tell me more about what is going on in your life right
now."
Which therapeutic/nontherapeutic technique is this?
Make the connection. Drag and drop the therapeutic or nontherapeutic communication technique, or
concept of the nurse-patient relationship exemplified by the patient scenario. - CORRECT ANSWER
Exploring
Exploring is a therapeutic communication technique. Exploring facilitates the patient's development
of awareness and understanding about events, thoughts, and feelings.
John, a 33-year-old male patient, is in the day room yelling at someone on the phone. John tells the
nurse to go away and leave him alone so he can talk to his friends. The nurse says to John, "I just
wanted to make sure you were okay. I am here if you need me."
Which therapeutic/nontherapeutic technique is this?
Make the connection. Drag and drop the therapeutic or nontherapeutic communication technique, or
concept of the nurse-patient relationship exemplified by the patient scenario. - CORRECT ANSWER
Offering self
Offering self is a therapeutic communication technique that shows a willingness to spend time with
the patient and show interest on an unconditional basis.
QUESTIONS AND CORRECT ANSWERS
The nurse has received report on Jade, a 23-year-old transgender female who has recently been
admitted for Major Depressive Disorder with a suicide attempt. The nurse uses the SOLER technique
to begin her assessment with the patient.
What is the main purpose of the SOLER technique?
Make the connection. Drag and drop the therapeutic or nontherapeutic communication technique, or
concept of the nurse-patient relationship exemplified by the patient scenario. - CORRECT ANSWER
Active listening
Active or attentive listening creates a climate in which the patient can communicate because the nurse
communicates acceptance and respect for the patient, and trust is enhanced. A climate is established
within the relationship that promotes openness and honest expression.
Mel is a 49-year-old male who has just been transferred to a mandated outpatient program for
continuing treatment of his Substance Use Disorder. The nurse asks Mel how he would like to be
addressed and spends some time with the patient to answer his questions about the program.
Which condition of a therapeutic relationship is described in this scenario?
Make the connection. Drag and drop the therapeutic or nontherapeutic communication technique, or
concept of the nurse-patient relationship exemplified by the patient scenario. - CORRECT ANSWER
Respect
Showing respect to patients is to believe they have dignity and worth regardless of any past behaviors.
Unconditional positive regard shows the patient that they are accepted and respected.
A nurse states to a 13-year-old male patient on the unit, "You seem really angry today."
Which therapeutic/nontherapeutic technique is this?
Make the connection. Drag and drop the therapeutic or nontherapeutic communication technique, or
concept of the nurse-patient relationship exemplified by the patient scenario. - CORRECT ANSWER
Making Observations
Verbalizing observations about a patient's behavior or appearance encourages the patient to develop
awareness of how they are perceived by others and promotes exploration of issues that may be
problematic. This is a therapeutic communication technique.
, Sally, a 55-year-old woman, comes into the community mental health clinic for her appointment. She
discloses to the nurse that she has stopped taking her medications. The nurse asks Sally, "Why did you
stop taking your medications? Did something happen?"
Which therapeutic/nontherapeutic technique is this?
Make the connection. Drag and drop the therapeutic or nontherapeutic communication technique, or
concept of the nurse-patient relationship exemplified by the patient scenario. - CORRECT ANSWER
Requesting an explanation
Requesting an explanation is a nontherapeutic communication technique that involves asking the
patient why he or she has certain thoughts, feelings, and behaviors. Asking "why" a patient did
something or feels a certain way can be very intimidating and implies that the patient must defend his
or her behavior or feelings. Avoid "why" questions to patients; instead of requesting an explanation,
try reframing the question with something like making observations - "Thank you for sharing. I
noticed that you seemed afraid to tell me this."
A 21-year-old female patient is crying and upset because she is failing her classes after her boyfriend
of 2 years broke up with her. The nurse says, "Tell me more about what is going on in your life right
now."
Which therapeutic/nontherapeutic technique is this?
Make the connection. Drag and drop the therapeutic or nontherapeutic communication technique, or
concept of the nurse-patient relationship exemplified by the patient scenario. - CORRECT ANSWER
Exploring
Exploring is a therapeutic communication technique. Exploring facilitates the patient's development
of awareness and understanding about events, thoughts, and feelings.
John, a 33-year-old male patient, is in the day room yelling at someone on the phone. John tells the
nurse to go away and leave him alone so he can talk to his friends. The nurse says to John, "I just
wanted to make sure you were okay. I am here if you need me."
Which therapeutic/nontherapeutic technique is this?
Make the connection. Drag and drop the therapeutic or nontherapeutic communication technique, or
concept of the nurse-patient relationship exemplified by the patient scenario. - CORRECT ANSWER
Offering self
Offering self is a therapeutic communication technique that shows a willingness to spend time with
the patient and show interest on an unconditional basis.
