D072 WGU Assessment Study Guide ACTUAL UPDATED QUESTIONS AND
CORRECT ANSWERS
What is true about emotional intelligence in the Importance EI Varies by situation and job position
workplace?
, A supervisor conducts a 90 day evaluation with a new Motivation
employee. Its recommended that the new employee take
more initiative to complete tasks and to persevere, even
on the most challenging days.
A manager recently decides to get employees involved Initiate a community technology recycling program for old computers
in a new corporate social responsibility (CSR) initiative to
show that the company is dedicated to making a
difference in the local community. Which activity
demonstrates an appropriate way to meet this goal?
A production manager is told that a supplier of one of Decisional
their key products has declared bankruptcy and cannot
supply the necessary material. The production manager
calls other suppliers to see if they have the necessary
material to continue manufacturing these products.
Which managerial core role is being used?
Which organizational culture is best suited for an Hierarchy
individual who is high in conscientiousness?
Which result occurs when there is a person-culture Attrition
misalignment?
Which communication channel contains an item like an Leanest
organization's newsletter?
How can a speaker overcome issues pertaining to Be direct and clearly state what is intended
semantics to ensure effective communication?
Which characteristics are seen in employees who use an Calm and relaxed posture
assertive communication style?
How can a manager exhibit supportive communication? Use descriptive language
During a meeting to decide the venue for the annual Passive-aggressive
office picnic, a manager says that the location is fine for
the event but adds that others will likely be opposed to
the choice. Which style of communication is being used
by this manager?
CORRECT ANSWERS
What is true about emotional intelligence in the Importance EI Varies by situation and job position
workplace?
, A supervisor conducts a 90 day evaluation with a new Motivation
employee. Its recommended that the new employee take
more initiative to complete tasks and to persevere, even
on the most challenging days.
A manager recently decides to get employees involved Initiate a community technology recycling program for old computers
in a new corporate social responsibility (CSR) initiative to
show that the company is dedicated to making a
difference in the local community. Which activity
demonstrates an appropriate way to meet this goal?
A production manager is told that a supplier of one of Decisional
their key products has declared bankruptcy and cannot
supply the necessary material. The production manager
calls other suppliers to see if they have the necessary
material to continue manufacturing these products.
Which managerial core role is being used?
Which organizational culture is best suited for an Hierarchy
individual who is high in conscientiousness?
Which result occurs when there is a person-culture Attrition
misalignment?
Which communication channel contains an item like an Leanest
organization's newsletter?
How can a speaker overcome issues pertaining to Be direct and clearly state what is intended
semantics to ensure effective communication?
Which characteristics are seen in employees who use an Calm and relaxed posture
assertive communication style?
How can a manager exhibit supportive communication? Use descriptive language
During a meeting to decide the venue for the annual Passive-aggressive
office picnic, a manager says that the location is fine for
the event but adds that others will likely be opposed to
the choice. Which style of communication is being used
by this manager?
