OPMA 317 CAMPUS CLUB CUPCAKES | QUESTIONS
WITH VERIFIED ANSWERS
Sketching the Sequence of Steps - Answers - Use squares to denote activities and
arrows to show the flow of work. (underneath the squares you can write the amount of
time each individual activity took)
What would happen if we 'work hard' and continuously "measure, mix, pour, and
clean"? If you can only put one tray into the oven at a time. - Answers - Excessive
space & trays required, food quality issues, etc. all because there's a delay into getting
the cupcakes into the oven
(amount of delay in between each order just gets larger and larger)
Process Flow Chart - Answers - Sketching the Sequence of Steps
Total Time to Satisfy an Order - Answers - Throughput Time
How does knowing the number of cupcakes we can complete in 4 and a half hours
help? - Answers - 1. Customer Order Promising
2. Pricing / Profit per unit
3. Inventory Supplies
Customer Order Promising - Answers - - Don't accept more orders than you can deliver
Pricing / Profit per unit - Answers - - Need to make enough profit per unit to be worth
doing it
Inventory Supplies - Answers - - How much (raw materials) are required to be on hand
Cycle time - Answers - The time between two consecutive customer orders being
completed (also process time for the slowest step)
Bottleneck - Answers - The slowest workstation in the process that constrains the
capacity produced
Bottleneck's Processing Time = - Answers - Cycle Time for the entire process
Warm Up Time (same amount as throughput time) - Answers - - Usually longer than
cycle time
- This is the time that the first order takes
- "overview" a lot of the time doesn't take this into consideration but "details" does
WITH VERIFIED ANSWERS
Sketching the Sequence of Steps - Answers - Use squares to denote activities and
arrows to show the flow of work. (underneath the squares you can write the amount of
time each individual activity took)
What would happen if we 'work hard' and continuously "measure, mix, pour, and
clean"? If you can only put one tray into the oven at a time. - Answers - Excessive
space & trays required, food quality issues, etc. all because there's a delay into getting
the cupcakes into the oven
(amount of delay in between each order just gets larger and larger)
Process Flow Chart - Answers - Sketching the Sequence of Steps
Total Time to Satisfy an Order - Answers - Throughput Time
How does knowing the number of cupcakes we can complete in 4 and a half hours
help? - Answers - 1. Customer Order Promising
2. Pricing / Profit per unit
3. Inventory Supplies
Customer Order Promising - Answers - - Don't accept more orders than you can deliver
Pricing / Profit per unit - Answers - - Need to make enough profit per unit to be worth
doing it
Inventory Supplies - Answers - - How much (raw materials) are required to be on hand
Cycle time - Answers - The time between two consecutive customer orders being
completed (also process time for the slowest step)
Bottleneck - Answers - The slowest workstation in the process that constrains the
capacity produced
Bottleneck's Processing Time = - Answers - Cycle Time for the entire process
Warm Up Time (same amount as throughput time) - Answers - - Usually longer than
cycle time
- This is the time that the first order takes
- "overview" a lot of the time doesn't take this into consideration but "details" does