Organizational Behavior and Management
Exam Bank 2026/2027 | 120 Practice
Questions with Answers | Power, Decision-
Making, Diversity, Leadership
Description:
Master Organizational Behavior with this comprehensive 2026/2027 exam bank featuring
120 multiple-choice and true/false questions with detailed explanations. Covers power
dynamics, influence tactics, decision-making models, diversity management, leadership
theories, and contemporary organizational issues. Perfect for university students, exam
preparation, and professional certification. Includes complete answer key and study guide.
Download the complete 2026/2027 Organizational Behavior Exam Bank today and transform your
exam preparation into guaranteed success!
, Organizational Behavior Exam Bank 2026/2027 - 120 Questions &
Answers
Section A: Power and Influence in Organizations
Question 1
Company presidents typically possess legitimate, coercive, and referent power simultaneously.
A) True
B) False
Answer: B) False
Explanation: While company presidents often hold legitimate power by virtue of their position,
they do not necessarily possess all three types of power simultaneously. Coercive power relies on
the ability to punish, which may not align with modern leadership approaches. Referent power
depends on personal characteristics and relationships that leaders must develop over time, rather
than automatically receiving through their position.
Question 2
When a target of influence not only agrees to a request but actively champions and supports it,
this response is classified as:
A) Compliance
B) Commitment
C) Conformity
D) Collaboration
Answer: B) Commitment
Explanation: Commitment represents the highest level of response to influence attempts. Unlike
compliance, which involves surface-level agreement, commitment reflects genuine
internalization of the request and active support. This distinction is crucial in understanding
organizational influence dynamics and employee engagement.
,Question 3
Upward influence strategies may include appealing to higher authority or referencing
organizational goals to gain support for proposals.
A) True
B) False
Answer: A) True
Explanation: Upward influence involves directing influence attempts toward those in higher
hierarchical positions. Common tactics include rational persuasion, coalition building, and citing
firm goals to provide legitimate foundations for proposals, aligning individual initiatives with
broader organizational strategy.
Question 4
Rational persuasion as an influence tactic relies on:
A) Emotional appeals and personal relationships
B) Facts, data, and logical arguments
C) Organizational policies and procedures
D) Reciprocity and exchange principles
Answer: B) Facts, data, and logical arguments
Explanation: Rational persuasion is characterized by the use of evidence-based reasoning,
including statistical data, factual information, and logical argumentation. This tactic proves
particularly effective when the target possesses analytical capabilities and when the issue at hand
can be objectively evaluated.
Question 5
The relationship between dependency and power suggests that:
A) Greater dependency on a party correlates with greater power for that party
B) Greater dependency on a party correlates with less power for that party
C) Dependency and power are unrelated concepts
D) Dependency only affects coercive power relationships
, Answer: A) Greater dependency on a party correlates with greater power for that party
Explanation: Power dynamics are fundamentally rooted in dependency relationships. When one
party depends more heavily on another for resources, information, or support, the less dependent
party gains power. This principle underlies resource dependency theory and explains power
distributions within organizations.
Question 6
The tendency of individuals to quickly conform to group norms and expectations represents a
significant factor in the potential abuse of power.
A) True
B) False
Answer: A) True
Explanation: Research consistently demonstrates that individuals often conform to authority
figures and group norms even when such conformity conflicts with personal values or ethical
standards. The Milgram experiments and Asch conformity studies provide compelling evidence
of this phenomenon, explaining how power can be misused in organizational settings.
Question 7
In organizations that value participative and democratic decision-making processes, the most
effective influence tactic is:
A) Legitimating
B) Consultation
C) Exchange
D) Pressure
Answer: B) Consultation
Explanation: Consultation involves seeking input and involvement from others in decision-
making processes. This approach aligns with democratic values by respecting diverse
perspectives and fostering ownership of decisions. Organizations with participative cultures
typically respond favorably to consultation as it reinforces their core values.
Exam Bank 2026/2027 | 120 Practice
Questions with Answers | Power, Decision-
Making, Diversity, Leadership
Description:
Master Organizational Behavior with this comprehensive 2026/2027 exam bank featuring
120 multiple-choice and true/false questions with detailed explanations. Covers power
dynamics, influence tactics, decision-making models, diversity management, leadership
theories, and contemporary organizational issues. Perfect for university students, exam
preparation, and professional certification. Includes complete answer key and study guide.
Download the complete 2026/2027 Organizational Behavior Exam Bank today and transform your
exam preparation into guaranteed success!
, Organizational Behavior Exam Bank 2026/2027 - 120 Questions &
Answers
Section A: Power and Influence in Organizations
Question 1
Company presidents typically possess legitimate, coercive, and referent power simultaneously.
A) True
B) False
Answer: B) False
Explanation: While company presidents often hold legitimate power by virtue of their position,
they do not necessarily possess all three types of power simultaneously. Coercive power relies on
the ability to punish, which may not align with modern leadership approaches. Referent power
depends on personal characteristics and relationships that leaders must develop over time, rather
than automatically receiving through their position.
Question 2
When a target of influence not only agrees to a request but actively champions and supports it,
this response is classified as:
A) Compliance
B) Commitment
C) Conformity
D) Collaboration
Answer: B) Commitment
Explanation: Commitment represents the highest level of response to influence attempts. Unlike
compliance, which involves surface-level agreement, commitment reflects genuine
internalization of the request and active support. This distinction is crucial in understanding
organizational influence dynamics and employee engagement.
,Question 3
Upward influence strategies may include appealing to higher authority or referencing
organizational goals to gain support for proposals.
A) True
B) False
Answer: A) True
Explanation: Upward influence involves directing influence attempts toward those in higher
hierarchical positions. Common tactics include rational persuasion, coalition building, and citing
firm goals to provide legitimate foundations for proposals, aligning individual initiatives with
broader organizational strategy.
Question 4
Rational persuasion as an influence tactic relies on:
A) Emotional appeals and personal relationships
B) Facts, data, and logical arguments
C) Organizational policies and procedures
D) Reciprocity and exchange principles
Answer: B) Facts, data, and logical arguments
Explanation: Rational persuasion is characterized by the use of evidence-based reasoning,
including statistical data, factual information, and logical argumentation. This tactic proves
particularly effective when the target possesses analytical capabilities and when the issue at hand
can be objectively evaluated.
Question 5
The relationship between dependency and power suggests that:
A) Greater dependency on a party correlates with greater power for that party
B) Greater dependency on a party correlates with less power for that party
C) Dependency and power are unrelated concepts
D) Dependency only affects coercive power relationships
, Answer: A) Greater dependency on a party correlates with greater power for that party
Explanation: Power dynamics are fundamentally rooted in dependency relationships. When one
party depends more heavily on another for resources, information, or support, the less dependent
party gains power. This principle underlies resource dependency theory and explains power
distributions within organizations.
Question 6
The tendency of individuals to quickly conform to group norms and expectations represents a
significant factor in the potential abuse of power.
A) True
B) False
Answer: A) True
Explanation: Research consistently demonstrates that individuals often conform to authority
figures and group norms even when such conformity conflicts with personal values or ethical
standards. The Milgram experiments and Asch conformity studies provide compelling evidence
of this phenomenon, explaining how power can be misused in organizational settings.
Question 7
In organizations that value participative and democratic decision-making processes, the most
effective influence tactic is:
A) Legitimating
B) Consultation
C) Exchange
D) Pressure
Answer: B) Consultation
Explanation: Consultation involves seeking input and involvement from others in decision-
making processes. This approach aligns with democratic values by respecting diverse
perspectives and fostering ownership of decisions. Organizations with participative cultures
typically respond favorably to consultation as it reinforces their core values.
