TRAINING AND DEVELOPMENT STUDY GUIDE | COMPLETE EXAM REVIEW,
PRACTICE QUESTIONS AND ANSWERS 2026/2027
What is the main difference between training and development?
(A) Training is more important than development.
(B) Development is a broader term used to describe learning processes in an organization.
(C) Development is more future-oriented and broadly focused.
(D) Development is more narrowly focused. - correct answer ✔✔Development is more future-oriented
and broadly focused.
What is the primary reason why organizations train new employees?
(A) to increase their knowledge, skill, and ability level
(B) to help trainees achieve personal career goals
(C) to comply with federal regulations
(D) to improve the work environment - correct answer ✔✔to increase their knowledge, skill, and ability
level
The greatest proportion of training is spent on which groups of employees?
(A) executives and senior managers
(B) temporary and part-time workers
(C) rank-and-file employees and supervisors
(D) senior managers and middle managers - correct answer ✔✔rank-and-file employees and supervisors
Organization W has adopted a new training strategy that it learned about because its very successful
main competitor is also using this training strategy. Which of the following statements best captures this
situation?
(A) This is very unusual; most organizations link training directly to their organizational goals.
(B) This is very unusual; data show that most organizations do not consider the training initiatives of
others in their decisions.
(C) This is not significantly unusual; many organizations copy training strategy used by competitors.
(D) This is unusual; most organizations at least make attempts to link their training initiatives to their
own organizational strategy. - correct answer ✔✔This is not significantly unusual; many organizations
copy training strategy used by competitors.
What are the phases of the systemic/strategic model of training?
(A) needs assessment, design, implementation, and evaluation
(B) planning, design, needs assessment, and evaluation
(C) design, needs assessment, management, and evaluation
(D) design, needs assessment, implementation, and evaluation - correct answer ✔✔needs assessment,
design, implementation, and evaluation
Which of the following best describes the strategic approach to training?
(A) It is the most cost-effective approach.
(B) It ensures that training investments have maximum impact on performance.
(C) It is called development.
, (D) It includes the process of job analysis. - correct answer ✔✔It ensures that training investments have
maximum impact on performance.
Which of the following is NOT part of a needs assessment in developing training programs?
(A) task analysis
(B) environmental analysis
(C) person analysis
(D) organization analysis - correct answer ✔✔environmental analysis
In which stage of needs assessment are issues such as technological change and globalization assessed in
training programs?
(A) task analysis
(B) environmental analysis
(C) person analysis
(D) organization analysis - correct answer ✔✔organization analysis
Organization analysis, task analysis, and person analysis are all part of which phase of the
strategic and systemic approach?
(A) the training and development phase
(B) the needs assessment phase
(C) the analysis phase
(D) the evaluation phase - correct answer ✔✔the needs assessment phase
In which stage in the training needs assessment are job descriptions and job specifications reviewed?
(A) task analysis
(B) person analysis
(C) organizational analysis
(D) job analysis - correct answer ✔✔task analysis
Omega Organization is going through a very detailed process of looking at all the tasks or duties included
in a job. It will then list all the steps performed by the employee to complete each task, and then look to
examine the skills and knowledge necessary for the job. Which process is Omega Organization
performing?
(A) task analysis
(B) job analysis
(C) person analysis
(D) competency analysis - correct answer ✔✔task analysis
At which stage in the training program development process is content of the training program
determined?
(A) job analysis
(B) individual analysis
(C) task analysis
(D) organization analysis - correct answer ✔✔task analysis
Which term refers to assessing the sets of skills and knowledge employees need to be successful,
particularly for decision-oriented and knowledge-intensive jobs?
(A) organizational assessment
PRACTICE QUESTIONS AND ANSWERS 2026/2027
What is the main difference between training and development?
(A) Training is more important than development.
(B) Development is a broader term used to describe learning processes in an organization.
(C) Development is more future-oriented and broadly focused.
(D) Development is more narrowly focused. - correct answer ✔✔Development is more future-oriented
and broadly focused.
What is the primary reason why organizations train new employees?
(A) to increase their knowledge, skill, and ability level
(B) to help trainees achieve personal career goals
(C) to comply with federal regulations
(D) to improve the work environment - correct answer ✔✔to increase their knowledge, skill, and ability
level
The greatest proportion of training is spent on which groups of employees?
(A) executives and senior managers
(B) temporary and part-time workers
(C) rank-and-file employees and supervisors
(D) senior managers and middle managers - correct answer ✔✔rank-and-file employees and supervisors
Organization W has adopted a new training strategy that it learned about because its very successful
main competitor is also using this training strategy. Which of the following statements best captures this
situation?
(A) This is very unusual; most organizations link training directly to their organizational goals.
(B) This is very unusual; data show that most organizations do not consider the training initiatives of
others in their decisions.
(C) This is not significantly unusual; many organizations copy training strategy used by competitors.
(D) This is unusual; most organizations at least make attempts to link their training initiatives to their
own organizational strategy. - correct answer ✔✔This is not significantly unusual; many organizations
copy training strategy used by competitors.
What are the phases of the systemic/strategic model of training?
(A) needs assessment, design, implementation, and evaluation
(B) planning, design, needs assessment, and evaluation
(C) design, needs assessment, management, and evaluation
(D) design, needs assessment, implementation, and evaluation - correct answer ✔✔needs assessment,
design, implementation, and evaluation
Which of the following best describes the strategic approach to training?
(A) It is the most cost-effective approach.
(B) It ensures that training investments have maximum impact on performance.
(C) It is called development.
, (D) It includes the process of job analysis. - correct answer ✔✔It ensures that training investments have
maximum impact on performance.
Which of the following is NOT part of a needs assessment in developing training programs?
(A) task analysis
(B) environmental analysis
(C) person analysis
(D) organization analysis - correct answer ✔✔environmental analysis
In which stage of needs assessment are issues such as technological change and globalization assessed in
training programs?
(A) task analysis
(B) environmental analysis
(C) person analysis
(D) organization analysis - correct answer ✔✔organization analysis
Organization analysis, task analysis, and person analysis are all part of which phase of the
strategic and systemic approach?
(A) the training and development phase
(B) the needs assessment phase
(C) the analysis phase
(D) the evaluation phase - correct answer ✔✔the needs assessment phase
In which stage in the training needs assessment are job descriptions and job specifications reviewed?
(A) task analysis
(B) person analysis
(C) organizational analysis
(D) job analysis - correct answer ✔✔task analysis
Omega Organization is going through a very detailed process of looking at all the tasks or duties included
in a job. It will then list all the steps performed by the employee to complete each task, and then look to
examine the skills and knowledge necessary for the job. Which process is Omega Organization
performing?
(A) task analysis
(B) job analysis
(C) person analysis
(D) competency analysis - correct answer ✔✔task analysis
At which stage in the training program development process is content of the training program
determined?
(A) job analysis
(B) individual analysis
(C) task analysis
(D) organization analysis - correct answer ✔✔task analysis
Which term refers to assessing the sets of skills and knowledge employees need to be successful,
particularly for decision-oriented and knowledge-intensive jobs?
(A) organizational assessment
