Test Bank – Organization
Development and Change,
2nd Edition by Cummings
Three major trends are shaping change in organizations: globalization, information
technology and managerial innovation. True/False - answer-True
Questionnaires allow the consultant flexibility in data gathering since they typically do
not have fixed response categories. True/False - answer-False
An effective organization has both high productivity and rapid growth. True/False -
answer-False
Assessment intended to discover intervention outcomes is called implementation
feedback. True/False - answer-False
The practitioner's desire to be seen as competent may lead to the argument to consult
on a project that is beyond the practitioner's skills. True/False - answer-True
The organization's strategic competitive advantage is aided when it's strategies are
difficult to imitate. True/False - answer-True
What aspects of an organization do OD interventions seek to change?
a. cultural context
b. specific process features
c. external environment
d. task environment - answer-Specific process features
The vision process involves
a. Describing the organization's core ideology
b. looking at desired performance and human outcomes
c. a vivid description of the future state
d. A and B
e all of the above - answer-all of the above
Which activity is NOT part of the general model of planned change?
a. interviews and action planning
b. entering and contracting
c. diagnosis
d. planning and implementing
e. evaluating and institutionalizing change - answer-Interviews and Action Planning
Development and Change,
2nd Edition by Cummings
Three major trends are shaping change in organizations: globalization, information
technology and managerial innovation. True/False - answer-True
Questionnaires allow the consultant flexibility in data gathering since they typically do
not have fixed response categories. True/False - answer-False
An effective organization has both high productivity and rapid growth. True/False -
answer-False
Assessment intended to discover intervention outcomes is called implementation
feedback. True/False - answer-False
The practitioner's desire to be seen as competent may lead to the argument to consult
on a project that is beyond the practitioner's skills. True/False - answer-True
The organization's strategic competitive advantage is aided when it's strategies are
difficult to imitate. True/False - answer-True
What aspects of an organization do OD interventions seek to change?
a. cultural context
b. specific process features
c. external environment
d. task environment - answer-Specific process features
The vision process involves
a. Describing the organization's core ideology
b. looking at desired performance and human outcomes
c. a vivid description of the future state
d. A and B
e all of the above - answer-all of the above
Which activity is NOT part of the general model of planned change?
a. interviews and action planning
b. entering and contracting
c. diagnosis
d. planning and implementing
e. evaluating and institutionalizing change - answer-Interviews and Action Planning
