LODGING MANAGEMENT
CERTIFICATION TEST QUESTIONS
WITH CORRECT DETAILED ANSWERS
Lodging Industry - answer-All businesses that provide overnight accommodations for
guests
Hotel - answer-An establishment that provides sleeping rooms as well as various
services to the traveling public
Hotelier - answer-The owner/manager of one or more hotels
Tourist - answer-A person who travels for pleasure
United States Lodging Industry: 1900-2016 - answer-American lodging facilities have
evolved to include a tradition of innovation and orientation to guest service worth noting
Value (lodging accommodations) - answer-The price paid to rent a room relative to the
quality of the room and services that are received.
Full-Service Hotel - answer-A lodging facility that offers complete food and beverage
services
Room Service - answer-The delivery of food and beverages to a hotel guest's sleeping
room
Limited Service Hotel - answer-- A lodging facility that offers no, or very restricted food
and beverage services
- Also known as "select service hotel"
- Continental breakfast = yes/on site restaurant = no
Bed and Breakfast Inns - answer-Very small properties (one to several guest rooms)
owned or managed by persons living on site; these businesses typically offer one meal
a day; also called B&B
Camps/Park Lodges - answer-Sleeping facilities in national, state or other parks and
recreational areas that accommodate visitors to these areas
Extended Stay Hotels - answer-A moderately priced, limited-service hotel marketing to
guests desiring accommodation for extended time periods (generally one week or
longer)
, Marriott Hotels - answer-Includes:
- Ritz-Carlton: luxury
- JW Marriott: upscale
- Flagship Marriott: full service
- TownPlace Suites: extended stay
- Fairfield Inn & Suites: business value
Convention Hotel - answer-A lodging property with extensive and flexible meeting and
exhibition spaces that markets to associations, corporations , and other groups bringing
people together for meetings
Conference Center - answer-A specialized hospitality operation specifically designed for
and designed for and dedicated to the needs of small and medium sized meetings of
20-100 people
Resort - answer-A full service hotel with additional attractions that make it a primary
destination for travelers
Timeshare - answer-A lodging property that sells its rooms to guests for use during a
specific time period each year; also called vacation ownership property
Private clubs - answer-Membership organizations not open to the public that exist for
people enjoying common interests. Examples include country (golf) clubs, city clubs,
university clubs, yacht clubs, and military clubs. Some private clubs offer sleeping
rooms for members and guests
Cruise lines - answer-Passenger vessels designed to provide leisure experiences for
people on vacation
Casino - answer-A business operation that offers table and card games along with slot
operations and other games of skill or change and amenities that are marketed to
customers seeking gaming activities and entertainment. Many casinos offer lodging
accommodations for their visitors
ADR: average daily rate - answer-- the average (mean) selling price of all guest rooms
in a hotel, city or country for a specific period of time.
- total revenue from room sales/total # of room sold
Occupancy: occupancy rate - answer--- The ratio of guest rooms sold to the number of
guest rooms available for sale in a given time period and expressed as a percentage
- total rooms sold/total rooms available
RevPAR - answer-- the average revenue generated by each room available during a
specific time period. RevPAR combines the info from ADR and the occupancy rate into
a single measure
ADR (x) Occupancy Rate
CERTIFICATION TEST QUESTIONS
WITH CORRECT DETAILED ANSWERS
Lodging Industry - answer-All businesses that provide overnight accommodations for
guests
Hotel - answer-An establishment that provides sleeping rooms as well as various
services to the traveling public
Hotelier - answer-The owner/manager of one or more hotels
Tourist - answer-A person who travels for pleasure
United States Lodging Industry: 1900-2016 - answer-American lodging facilities have
evolved to include a tradition of innovation and orientation to guest service worth noting
Value (lodging accommodations) - answer-The price paid to rent a room relative to the
quality of the room and services that are received.
Full-Service Hotel - answer-A lodging facility that offers complete food and beverage
services
Room Service - answer-The delivery of food and beverages to a hotel guest's sleeping
room
Limited Service Hotel - answer-- A lodging facility that offers no, or very restricted food
and beverage services
- Also known as "select service hotel"
- Continental breakfast = yes/on site restaurant = no
Bed and Breakfast Inns - answer-Very small properties (one to several guest rooms)
owned or managed by persons living on site; these businesses typically offer one meal
a day; also called B&B
Camps/Park Lodges - answer-Sleeping facilities in national, state or other parks and
recreational areas that accommodate visitors to these areas
Extended Stay Hotels - answer-A moderately priced, limited-service hotel marketing to
guests desiring accommodation for extended time periods (generally one week or
longer)
, Marriott Hotels - answer-Includes:
- Ritz-Carlton: luxury
- JW Marriott: upscale
- Flagship Marriott: full service
- TownPlace Suites: extended stay
- Fairfield Inn & Suites: business value
Convention Hotel - answer-A lodging property with extensive and flexible meeting and
exhibition spaces that markets to associations, corporations , and other groups bringing
people together for meetings
Conference Center - answer-A specialized hospitality operation specifically designed for
and designed for and dedicated to the needs of small and medium sized meetings of
20-100 people
Resort - answer-A full service hotel with additional attractions that make it a primary
destination for travelers
Timeshare - answer-A lodging property that sells its rooms to guests for use during a
specific time period each year; also called vacation ownership property
Private clubs - answer-Membership organizations not open to the public that exist for
people enjoying common interests. Examples include country (golf) clubs, city clubs,
university clubs, yacht clubs, and military clubs. Some private clubs offer sleeping
rooms for members and guests
Cruise lines - answer-Passenger vessels designed to provide leisure experiences for
people on vacation
Casino - answer-A business operation that offers table and card games along with slot
operations and other games of skill or change and amenities that are marketed to
customers seeking gaming activities and entertainment. Many casinos offer lodging
accommodations for their visitors
ADR: average daily rate - answer-- the average (mean) selling price of all guest rooms
in a hotel, city or country for a specific period of time.
- total revenue from room sales/total # of room sold
Occupancy: occupancy rate - answer--- The ratio of guest rooms sold to the number of
guest rooms available for sale in a given time period and expressed as a percentage
- total rooms sold/total rooms available
RevPAR - answer-- the average revenue generated by each room available during a
specific time period. RevPAR combines the info from ADR and the occupancy rate into
a single measure
ADR (x) Occupancy Rate
