ECH/390 v5
Communication Analysis Worksheet
Throughout your career, you will examine and analyze many types of communication. When you
communicate, remember the communication method you are using, because the same message could be
perceived differently.
Complete Parts 1–4 below.
Part 1: Effective Communication Strategies and
Resources
Conduct research online to identify:
At least 3 strategies that could be used for effective written and oral communication
1 resource that corresponds to each strategy and how to locate the resource
Use the chart below to provide the information you researched. Add additional rows, if needed.
Effective Communication Resource Related to the Resource Location
Strategy Communication Strategy
Example: Ensure emails are Grammarly® www.grammarly.com
professional and clear before
sending them.
Active listening- comfirming 7cups Https://www.7cups.com
understanding by repeating key
points in your own words
Open -ended questions-using Ask AI Https://lask.ai
questions that require more than
yes/no answers
Strategic timing- choosing the right Micro Https://miro.com
moment to share information to
ensure maximum impact and
maximize confusion
Part 2: Written-Communication Analysis
Select 1 educationally appropriate article as an example of written communication. This could include an
external article (up to 10 pages long) related to this week’s topics and objectives or an article included in
this course.
Analyze the article, and complete the chart below using the provided prompts.
Written-Communication Analysis Responses to Written-Communication Analysis Prompts
Prompts
Provide the article’s name and its URL. Improving written communication through perspective-
https://pmc.ncbi.nlm.nih.gov/articles/pmc4232969/
Do you feel the article is an effective Yes I feel like it explained everything in such a amazing way to
Copyright 2023 by University of Phoenix. All rights reserved.
Communication Analysis Worksheet
Throughout your career, you will examine and analyze many types of communication. When you
communicate, remember the communication method you are using, because the same message could be
perceived differently.
Complete Parts 1–4 below.
Part 1: Effective Communication Strategies and
Resources
Conduct research online to identify:
At least 3 strategies that could be used for effective written and oral communication
1 resource that corresponds to each strategy and how to locate the resource
Use the chart below to provide the information you researched. Add additional rows, if needed.
Effective Communication Resource Related to the Resource Location
Strategy Communication Strategy
Example: Ensure emails are Grammarly® www.grammarly.com
professional and clear before
sending them.
Active listening- comfirming 7cups Https://www.7cups.com
understanding by repeating key
points in your own words
Open -ended questions-using Ask AI Https://lask.ai
questions that require more than
yes/no answers
Strategic timing- choosing the right Micro Https://miro.com
moment to share information to
ensure maximum impact and
maximize confusion
Part 2: Written-Communication Analysis
Select 1 educationally appropriate article as an example of written communication. This could include an
external article (up to 10 pages long) related to this week’s topics and objectives or an article included in
this course.
Analyze the article, and complete the chart below using the provided prompts.
Written-Communication Analysis Responses to Written-Communication Analysis Prompts
Prompts
Provide the article’s name and its URL. Improving written communication through perspective-
https://pmc.ncbi.nlm.nih.gov/articles/pmc4232969/
Do you feel the article is an effective Yes I feel like it explained everything in such a amazing way to
Copyright 2023 by University of Phoenix. All rights reserved.
