WGU C954 Information Technology Management –
Complete Exam Bank
200 Verified Questions with Answers & Detailed Rationales
EXAM OVERVIEW
WGU C954 Information Technology Management is an objective assessment (OA)
course within the WGU IT Management programs. The exam covers the essential
knowledge and competencies required to manage information technology in a business
environment, including:
• IT Governance & Strategy (COBIT, ITIL, strategic alignment)
• Information Systems (components, types, and lifecycle)
• Project Management (SDLC, Agile, Waterfall, critical path)
• Cybersecurity & Risk Management (threats, controls, compliance)
• Enterprise Systems (ERP, CRM, SCM, business intelligence)
• IT Infrastructure (networks, hardware, cloud computing)
• Data Management (databases, big data, business analytics)
• IT Ethics & Security Policies (acceptable use, intellectual property)
• Emerging Technologies (IoT, AI, blockchain, smart grid)
This comprehensive test bank contains 200 multiple-choice questions with verified
answers and detailed rationales to help you prepare for and pass the WGU C954
Objective Assessment.
SECTION 1: INFORMATION SYSTEMS FUNDAMENTALS
,Question 1
Which data set consumes disk space equal to the change in the data since it was last
captured?
A. Static
B. Snapshot
C. Dynamic
D. Big
Correct Answer: B. Snapshot
Rationale: A snapshot is a data set that consumes disk space equal to the change in the
data since it was last captured. Snapshots are used to preserve the state of a system or
data at a specific point in time, storing only the differences (deltas) from the previous
snapshot.
Question 2
The Five Component Model of an information system includes which of the following?
A. Hardware, software, data, procedures, and people
B. Hardware, software, network, data, and processes
C. People, processes, technology, data, and strategy
D. Input, processing, output, storage, and control
Correct Answer: A. Hardware, software, data, procedures, and people
Rationale: The Five Component Model is a framework that identifies the five key
components of an information system: hardware, software, data, procedures, and
people. This model is used to understand how systems are built and function.
,Question 3
Which component functions as a computer's working memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
Correct Answer: C. Random access memory (RAM)
Rationale: RAM functions as the computer's working memory, temporarily storing data
and instructions that the CPU needs to access quickly. Unlike ROM, RAM is volatile and
loses its contents when power is turned off.
Question 4
What is a secondary storage medium?
A. Read-only memory
B. Cache
C. Magnetic tape
D. Random access memory
Correct Answer: C. Magnetic tape
Rationale: Magnetic tape is a secondary storage medium used for long-term data
storage, backup, and archiving. Unlike primary storage (RAM), secondary storage is non-
volatile and retains data even when power is off.
Question 5
, What is the definition of an Information System (IS)?
A. A set of hardware devices connected to a network
B. A structured arrangement of components that collect, process, store, and disseminate
information to support decision-making
C. A collection of software applications used by an organization
D. A database management system
Correct Answer: B. A structured arrangement of components that collect, process,
store, and disseminate information to support decision-making
Rationale: An Information System (IS) is a structured arrangement of components that
collect, process, store, and disseminate information to support decision-making,
coordination, control, analysis, and visualization in an organization.
Question 6
Leavitt's Diamond illustrates the interdependence of which four organizational
components?
A. Hardware, software, data, and people
B. Strategy, structure, systems, and culture
C. People, tasks, structure, and technology
D. Planning, organizing, leading, and controlling
Correct Answer: C. People, tasks, structure, and technology
Rationale: Leavitt's Diamond is a model that illustrates the interdependence of four
organizational components: people, tasks, structure, and technology. It is used to
understand the impact of change within an organization.
Complete Exam Bank
200 Verified Questions with Answers & Detailed Rationales
EXAM OVERVIEW
WGU C954 Information Technology Management is an objective assessment (OA)
course within the WGU IT Management programs. The exam covers the essential
knowledge and competencies required to manage information technology in a business
environment, including:
• IT Governance & Strategy (COBIT, ITIL, strategic alignment)
• Information Systems (components, types, and lifecycle)
• Project Management (SDLC, Agile, Waterfall, critical path)
• Cybersecurity & Risk Management (threats, controls, compliance)
• Enterprise Systems (ERP, CRM, SCM, business intelligence)
• IT Infrastructure (networks, hardware, cloud computing)
• Data Management (databases, big data, business analytics)
• IT Ethics & Security Policies (acceptable use, intellectual property)
• Emerging Technologies (IoT, AI, blockchain, smart grid)
This comprehensive test bank contains 200 multiple-choice questions with verified
answers and detailed rationales to help you prepare for and pass the WGU C954
Objective Assessment.
SECTION 1: INFORMATION SYSTEMS FUNDAMENTALS
,Question 1
Which data set consumes disk space equal to the change in the data since it was last
captured?
A. Static
B. Snapshot
C. Dynamic
D. Big
Correct Answer: B. Snapshot
Rationale: A snapshot is a data set that consumes disk space equal to the change in the
data since it was last captured. Snapshots are used to preserve the state of a system or
data at a specific point in time, storing only the differences (deltas) from the previous
snapshot.
Question 2
The Five Component Model of an information system includes which of the following?
A. Hardware, software, data, procedures, and people
B. Hardware, software, network, data, and processes
C. People, processes, technology, data, and strategy
D. Input, processing, output, storage, and control
Correct Answer: A. Hardware, software, data, procedures, and people
Rationale: The Five Component Model is a framework that identifies the five key
components of an information system: hardware, software, data, procedures, and
people. This model is used to understand how systems are built and function.
,Question 3
Which component functions as a computer's working memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
Correct Answer: C. Random access memory (RAM)
Rationale: RAM functions as the computer's working memory, temporarily storing data
and instructions that the CPU needs to access quickly. Unlike ROM, RAM is volatile and
loses its contents when power is turned off.
Question 4
What is a secondary storage medium?
A. Read-only memory
B. Cache
C. Magnetic tape
D. Random access memory
Correct Answer: C. Magnetic tape
Rationale: Magnetic tape is a secondary storage medium used for long-term data
storage, backup, and archiving. Unlike primary storage (RAM), secondary storage is non-
volatile and retains data even when power is off.
Question 5
, What is the definition of an Information System (IS)?
A. A set of hardware devices connected to a network
B. A structured arrangement of components that collect, process, store, and disseminate
information to support decision-making
C. A collection of software applications used by an organization
D. A database management system
Correct Answer: B. A structured arrangement of components that collect, process,
store, and disseminate information to support decision-making
Rationale: An Information System (IS) is a structured arrangement of components that
collect, process, store, and disseminate information to support decision-making,
coordination, control, analysis, and visualization in an organization.
Question 6
Leavitt's Diamond illustrates the interdependence of which four organizational
components?
A. Hardware, software, data, and people
B. Strategy, structure, systems, and culture
C. People, tasks, structure, and technology
D. Planning, organizing, leading, and controlling
Correct Answer: C. People, tasks, structure, and technology
Rationale: Leavitt's Diamond is a model that illustrates the interdependence of four
organizational components: people, tasks, structure, and technology. It is used to
understand the impact of change within an organization.
