UNIVERSITY OF MISSISSIPPI (OLE MISS) GB 370 BUSINESS COMMUNICATION WITH GENTRY EXAM 2 … EXAM
P R O F E S S I O N A L P R A C T I C E M AT E R I A L S
University of Mississippi (Ole Miss)
GB 370 Business Communication
with Gentry Exam 2 Questions &
Answers 2026-2027 (Rationales)
Verified Answers Exam Ready With Rationales
127 QUESTIONS
DOCUMENT OVERVIEW
This document contains 127 verified questions with correct answers and detailed rationales focused on
business communication principles. It serves as an essential resource for students seeking to enhance their
understanding of the subject area. The content is suitable for study, review, and certification preparation,
providing a comprehensive framework for mastering business communication concepts.
CONTENTS
01 • Decision Making Models 02 • Financial Concepts 03 • Performance Evaluation
04 • Venture Capital and Funding 05 • Goals and Objectives 06 • Creativity and Innovation
07 • Biases and Group Dynamics 08 • Organizational Structures 09 • Change Management
10 • Trade and Globalization
E XA M Q U EST I O N S
Q1 QUESTION 1 OF 127
Page 1
,disadvantage of the classical decision making model is that it doesn't use
CORRECT ANSWER
ethics
RATIONALE
Classical decision-making models focus on rationality and optimization, often neglecting ethical considerations that influence stakeholder impacts
and long-term consequences. This limitation can lead to choices that are strategically sound but ethically questionable, undermining the integrity
of the decision-making process.
Q2 QUESTION 2 OF 127
in order to raise money from a new business, create a
CORRECT ANSWER
12 month budget plan
RATIONALE
Establishing a 12-month budget plan allows for systematic financial forecasting and resource allocation, which are critical for attracting investors by
demonstrating financial viability and operational planning. This structured approach helps identify potential revenue streams and expenditures,
thereby enhancing the business's credibility and strategic direction.
Q3 QUESTION 3 OF 127
Balanced scorecard
CORRECT ANSWER
designed to translate an organizations mission and vision statements and overall business strategy into specific, quantifiable goals and
objectives and to monitor the organization's performance in terms of achieving these goals
RATIONALE
The balanced scorecard translates an organization's mission and vision into actionable and measurable objectives across multiple perspectives,
including financial, customer, internal processes, and learning and growth. This framework facilitates performance monitoring and strategic
alignment, ensuring that all organizational activities contribute to overarching goals.
Q4 QUESTION 4 OF 127
programmed decisions
CORRECT ANSWER
decisions that occur frequently enough that we develop an automated response to them
Page 2
, RATIONALE
Programmed decisions arise from repetitive situations, allowing decision-makers to establish standardized responses that enhance efficiency and
reduce cognitive load. This concept underscores the importance of routine in organizational behavior and decision-making processes.
Q5 QUESTION 5 OF 127
nonprogrammed decisions
CORRECT ANSWER
decisions that are unique and important require conscious thinking, info gathering, and careful consideration of alternatives
RATIONALE
Nonprogrammed decisions arise in complex scenarios where established rules or precedents do not apply, necessitating deliberate information
gathering and evaluation of various alternatives to address unique and significant challenges effectively. This process underscores the need for
critical thinking and tailored solutions in decision-making.
Q6 QUESTION 6 OF 127
rational decision making model
CORRECT ANSWER
describes a series of steps that decision makers should consider if their goal is to maximize the quality of their outcomes; such as identifying
the problem, establishing decision criteria, generate alternatives, implementing the decision
RATIONALE
The rational decision-making model outlines a structured approach, emphasizing systematic steps like problem identification and criteria
establishment to enhance decision quality. This framework facilitates informed choices by guiding decision makers through a logical progression of
evaluation and implementation.
Q7 QUESTION 7 OF 127
bounded rationality model
CORRECT ANSWER
limit options to a manageable set and choose best alternative w/out conducting an exhaustive search
RATIONALE
Bounded rationality emphasizes decision-making within the constraints of limited information, cognitive biases, and time, leading to the selection
of the most satisfactory option rather than the optimal one. This model recognizes the practical limitations individuals face, resulting in a
streamlined approach to evaluating alternatives.
Q8 QUESTION 8 OF 127
Page 3
, satisfice
CORRECT ANSWER
accepting the first alternative that meets minimum criteria instead of a better choices
RATIONALE
Satisficing involves selecting the first option that fulfills the required criteria, reflecting a decision-making strategy that prioritizes efficiency over
optimization. This concept contrasts with maximizing, where one seeks the absolute best choice among all alternatives.
Q9 QUESTION 9 OF 127
intuitive decision making
CORRECT ANSWER
refers to arriving at a decision without conscious reasoning under time pressures, scan the environment
RATIONALE
Intuitive decision making leverages subconscious processing and pattern recognition, allowing individuals to quickly assess situations and make
choices without extensive deliberation, particularly in high-pressure scenarios. This approach is often informed by past experiences and
environmental cues, facilitating rapid responses in dynamic contexts.
Q10 QUESTION 10 OF 127
immersion
CORRECT ANSWER
step in which the need for problem solving becomes apparent
RATIONALE
Immersion denotes the phase where individuals actively engage with a situation, revealing underlying issues that require analytical thinking and
problem-solving. This critical stage fosters awareness of challenges, prompting the exploration of solutions to enhance understanding and
facilitate learning.
Q11 QUESTION 11 OF 127
globalization in the workplace
CORRECT ANSWER
like technology in that it can be either a threat or on opportunity for organizations depending on the companies ability to adapt to relevant
changes
Page 4
P R O F E S S I O N A L P R A C T I C E M AT E R I A L S
University of Mississippi (Ole Miss)
GB 370 Business Communication
with Gentry Exam 2 Questions &
Answers 2026-2027 (Rationales)
Verified Answers Exam Ready With Rationales
127 QUESTIONS
DOCUMENT OVERVIEW
This document contains 127 verified questions with correct answers and detailed rationales focused on
business communication principles. It serves as an essential resource for students seeking to enhance their
understanding of the subject area. The content is suitable for study, review, and certification preparation,
providing a comprehensive framework for mastering business communication concepts.
CONTENTS
01 • Decision Making Models 02 • Financial Concepts 03 • Performance Evaluation
04 • Venture Capital and Funding 05 • Goals and Objectives 06 • Creativity and Innovation
07 • Biases and Group Dynamics 08 • Organizational Structures 09 • Change Management
10 • Trade and Globalization
E XA M Q U EST I O N S
Q1 QUESTION 1 OF 127
Page 1
,disadvantage of the classical decision making model is that it doesn't use
CORRECT ANSWER
ethics
RATIONALE
Classical decision-making models focus on rationality and optimization, often neglecting ethical considerations that influence stakeholder impacts
and long-term consequences. This limitation can lead to choices that are strategically sound but ethically questionable, undermining the integrity
of the decision-making process.
Q2 QUESTION 2 OF 127
in order to raise money from a new business, create a
CORRECT ANSWER
12 month budget plan
RATIONALE
Establishing a 12-month budget plan allows for systematic financial forecasting and resource allocation, which are critical for attracting investors by
demonstrating financial viability and operational planning. This structured approach helps identify potential revenue streams and expenditures,
thereby enhancing the business's credibility and strategic direction.
Q3 QUESTION 3 OF 127
Balanced scorecard
CORRECT ANSWER
designed to translate an organizations mission and vision statements and overall business strategy into specific, quantifiable goals and
objectives and to monitor the organization's performance in terms of achieving these goals
RATIONALE
The balanced scorecard translates an organization's mission and vision into actionable and measurable objectives across multiple perspectives,
including financial, customer, internal processes, and learning and growth. This framework facilitates performance monitoring and strategic
alignment, ensuring that all organizational activities contribute to overarching goals.
Q4 QUESTION 4 OF 127
programmed decisions
CORRECT ANSWER
decisions that occur frequently enough that we develop an automated response to them
Page 2
, RATIONALE
Programmed decisions arise from repetitive situations, allowing decision-makers to establish standardized responses that enhance efficiency and
reduce cognitive load. This concept underscores the importance of routine in organizational behavior and decision-making processes.
Q5 QUESTION 5 OF 127
nonprogrammed decisions
CORRECT ANSWER
decisions that are unique and important require conscious thinking, info gathering, and careful consideration of alternatives
RATIONALE
Nonprogrammed decisions arise in complex scenarios where established rules or precedents do not apply, necessitating deliberate information
gathering and evaluation of various alternatives to address unique and significant challenges effectively. This process underscores the need for
critical thinking and tailored solutions in decision-making.
Q6 QUESTION 6 OF 127
rational decision making model
CORRECT ANSWER
describes a series of steps that decision makers should consider if their goal is to maximize the quality of their outcomes; such as identifying
the problem, establishing decision criteria, generate alternatives, implementing the decision
RATIONALE
The rational decision-making model outlines a structured approach, emphasizing systematic steps like problem identification and criteria
establishment to enhance decision quality. This framework facilitates informed choices by guiding decision makers through a logical progression of
evaluation and implementation.
Q7 QUESTION 7 OF 127
bounded rationality model
CORRECT ANSWER
limit options to a manageable set and choose best alternative w/out conducting an exhaustive search
RATIONALE
Bounded rationality emphasizes decision-making within the constraints of limited information, cognitive biases, and time, leading to the selection
of the most satisfactory option rather than the optimal one. This model recognizes the practical limitations individuals face, resulting in a
streamlined approach to evaluating alternatives.
Q8 QUESTION 8 OF 127
Page 3
, satisfice
CORRECT ANSWER
accepting the first alternative that meets minimum criteria instead of a better choices
RATIONALE
Satisficing involves selecting the first option that fulfills the required criteria, reflecting a decision-making strategy that prioritizes efficiency over
optimization. This concept contrasts with maximizing, where one seeks the absolute best choice among all alternatives.
Q9 QUESTION 9 OF 127
intuitive decision making
CORRECT ANSWER
refers to arriving at a decision without conscious reasoning under time pressures, scan the environment
RATIONALE
Intuitive decision making leverages subconscious processing and pattern recognition, allowing individuals to quickly assess situations and make
choices without extensive deliberation, particularly in high-pressure scenarios. This approach is often informed by past experiences and
environmental cues, facilitating rapid responses in dynamic contexts.
Q10 QUESTION 10 OF 127
immersion
CORRECT ANSWER
step in which the need for problem solving becomes apparent
RATIONALE
Immersion denotes the phase where individuals actively engage with a situation, revealing underlying issues that require analytical thinking and
problem-solving. This critical stage fosters awareness of challenges, prompting the exploration of solutions to enhance understanding and
facilitate learning.
Q11 QUESTION 11 OF 127
globalization in the workplace
CORRECT ANSWER
like technology in that it can be either a threat or on opportunity for organizations depending on the companies ability to adapt to relevant
changes
Page 4
