WGU C202 MANAGING HUMAN CAPITAL
EXAM A EXAMPREP TEST BANK FULL
QUESTIONS AND CORRECT ANSWERS
ALREADY PASSED
◉ What are mandatory benefits?
Answer: By law they are offered from the employer.
ex. Worker's Compensation, COBRA, Social Security
◉ Vietnam Era Veterans Readjustment Assistance Act of 1978
Answer: Prohibits discrimination against veterans that are returning
back from deployment, including Vietnam era, disabled, and active
duty.
◉ What are Procedures?
Answer: They are "how we do it"
◉ Explain why employee handbooks protect both the employer and
employee?
Answer: Documents all the Human Resource Management (HRM)
policies and procedures.
,Employees can become familiar with their rights and what the
policies and procedures are.
◉ What are some uses and outcomes to Job Analysis?
Answer: Job Description, Person Specification, Selecting Applicants,
and Develop performance evaluation tools.
◉ What is Job Analysis?
Answer: The systematic process of gathering and interpreting
information about the essential duties, tasks, and responsibilities of
a job.
It also gathers information about the context within which the job in
performed.
◉ Employee performance goals and results should be tied to
organizational strategies, values, and objectives, AND based on
what?
Answer: Job Analysis
◉ What are 4 benefits of setting goals with employees?
Answer: 1. Focus attention on objectives
2. Increase efforts to achieve objectives
3. Persist in setbacks
4. Develop strategies to deal with challenges and to reach goals.
,◉ What are the 4 progressive discipline steps?
Answer: 1. Counseling - makes employee aware
2. Written Warning - outlines problem and gives expectation
3. Suspension without pay
4. Termination
◉ What are 3 common performance management obstacles?
Answer: 1. Not communicating performance plan
2. Lack of accountability from employee/employer
3. Human Bias and errors
◉ What is Job Design?
Answer: Used to fulfill needs for employees through motivations and
job efficiency.
◉ What does SMART stand for?
Answer: Specific
Measurable
Attainable
Results Focused
Time Bound
, ◉ What are the 5 job characteristics from the Job Characteristics
Model?
Answer: 1. Skill Variety
2. Task Identity
3. Task significance
4. Autonomy
5. Task Feedback
◉ Job characteristic model is defined as...
Answer: The job characteristic model proposes that objective
characteristic of the job leads to job satisfactions for employees.
◉ What is Succession Management and Planning?
Answer: Process of identifying and developing new leaders who can
replace old leaders when they retire or move to another position.
Succession Planning is to develop an internal candidate to fill a key
position.
◉ What is Action Planning?
Answer: Developing actions to address gaps of labor and supply
demands. They should match with the organizational philosophy,
values, mission through recruiting/retention, compensation,
succession management, and training/development needs.
EXAM A EXAMPREP TEST BANK FULL
QUESTIONS AND CORRECT ANSWERS
ALREADY PASSED
◉ What are mandatory benefits?
Answer: By law they are offered from the employer.
ex. Worker's Compensation, COBRA, Social Security
◉ Vietnam Era Veterans Readjustment Assistance Act of 1978
Answer: Prohibits discrimination against veterans that are returning
back from deployment, including Vietnam era, disabled, and active
duty.
◉ What are Procedures?
Answer: They are "how we do it"
◉ Explain why employee handbooks protect both the employer and
employee?
Answer: Documents all the Human Resource Management (HRM)
policies and procedures.
,Employees can become familiar with their rights and what the
policies and procedures are.
◉ What are some uses and outcomes to Job Analysis?
Answer: Job Description, Person Specification, Selecting Applicants,
and Develop performance evaluation tools.
◉ What is Job Analysis?
Answer: The systematic process of gathering and interpreting
information about the essential duties, tasks, and responsibilities of
a job.
It also gathers information about the context within which the job in
performed.
◉ Employee performance goals and results should be tied to
organizational strategies, values, and objectives, AND based on
what?
Answer: Job Analysis
◉ What are 4 benefits of setting goals with employees?
Answer: 1. Focus attention on objectives
2. Increase efforts to achieve objectives
3. Persist in setbacks
4. Develop strategies to deal with challenges and to reach goals.
,◉ What are the 4 progressive discipline steps?
Answer: 1. Counseling - makes employee aware
2. Written Warning - outlines problem and gives expectation
3. Suspension without pay
4. Termination
◉ What are 3 common performance management obstacles?
Answer: 1. Not communicating performance plan
2. Lack of accountability from employee/employer
3. Human Bias and errors
◉ What is Job Design?
Answer: Used to fulfill needs for employees through motivations and
job efficiency.
◉ What does SMART stand for?
Answer: Specific
Measurable
Attainable
Results Focused
Time Bound
, ◉ What are the 5 job characteristics from the Job Characteristics
Model?
Answer: 1. Skill Variety
2. Task Identity
3. Task significance
4. Autonomy
5. Task Feedback
◉ Job characteristic model is defined as...
Answer: The job characteristic model proposes that objective
characteristic of the job leads to job satisfactions for employees.
◉ What is Succession Management and Planning?
Answer: Process of identifying and developing new leaders who can
replace old leaders when they retire or move to another position.
Succession Planning is to develop an internal candidate to fill a key
position.
◉ What is Action Planning?
Answer: Developing actions to address gaps of labor and supply
demands. They should match with the organizational philosophy,
values, mission through recruiting/retention, compensation,
succession management, and training/development needs.
