FMST 314 Exam 2 #1 Questions with correct answers
How do women communicate? - ✔✔Discuss feelings, personal aspects of life,
gossip and come to more negative conclusions. They disclose more and expect
more in return.
How do men communicate? - ✔✔Men discuss interpersonal matters such as
objects and actions, seek out laughs, less intimate and personal to other men,
disclose more to women.
What did Julien et al. (2003) discover about heterosexual and homosexual
differences in communication? - ✔✔They found that heterosexuals and
homosexuals did not differ in communication behaviours.
What did Balzarini (2017) discover about communication in different relationship
styles? - ✔✔Ideology emphasizes open and honest communication, especially
with primary partner.
What is nonverbal communication? - ✔✔Everything that occurs in an interaction
that is not spoken.
What is non-verbal sensitivity? - ✔✔Sensitivity and accuracy in how couples read,
decode and correctly interpret each others non-verbal behaviour.
What is encoding? - ✔✔sender may enact a confusing message that is difficult to
read.
,What is decoding? - ✔✔receiver may fail to correctly interpret a message that is
clear to everyone else.
What is an interpersonal gap? - ✔✔When what a person wants to communicate is
different from the message the other person received.
What is kitchen-sinking? - ✔✔Complaint is not precise and several topics are
addressed at once. Primary concern is lost.
What is Off-Beaming? - ✔✔Wandering from topic to topic, dont stay on one topic
long enough to resolve it.
What is mindreading? - ✔✔Assuming you know the other persons thoughts,
feelings and opinions without asking.
What are interruptions? - ✔✔Interrupt to express agreement of clarification
(good) disagreement (bad)
What is yes-butting? - ✔✔Listening poorly, finding something wrong or
unworkable with the statement.
What is cross-complaining? - ✔✔Respond to a complaint with one of their own,
failing to hear the original complaint.
What is an I-statement? - ✔✔I feel _________ when you ______ because you....
, Start with I and describe a specific emotional reaction.
What are behaviour descriptions? - ✔✔Plainly identify a specific behaviour that
annoys us; avoid using words like always and never.
What is an XYZ statement? - ✔✔combine behaviour descriptions with I
statements.
What is conflict? - ✔✔Whenever one person's motivations, goals, beliefs,
opinions or behaviour interferes with or is incompatible with those of another
person.
What are avoidant families? - ✔✔conflict doesnt exist and is not recognized, if
you have conflict figure it out on your own.
What are collaborative families? - ✔✔Families that use family meetings to discuss
issues, deal with people directly.
What are aggressive families? - ✔✔survival of the fittest is families general
climate, be brutally honest regardless of impact.
What topics of conflict did Papp et al. (2009) identify as the top 5? - ✔✔Children,
chores, communication, leisure and money.
What did Finkel et al. (2013) discuss about the importance of constructive
conflict? - ✔✔Marital quality naturally declines over time, you can reappraise
conflict which results in decreases in conflict related anger and stress.
How do women communicate? - ✔✔Discuss feelings, personal aspects of life,
gossip and come to more negative conclusions. They disclose more and expect
more in return.
How do men communicate? - ✔✔Men discuss interpersonal matters such as
objects and actions, seek out laughs, less intimate and personal to other men,
disclose more to women.
What did Julien et al. (2003) discover about heterosexual and homosexual
differences in communication? - ✔✔They found that heterosexuals and
homosexuals did not differ in communication behaviours.
What did Balzarini (2017) discover about communication in different relationship
styles? - ✔✔Ideology emphasizes open and honest communication, especially
with primary partner.
What is nonverbal communication? - ✔✔Everything that occurs in an interaction
that is not spoken.
What is non-verbal sensitivity? - ✔✔Sensitivity and accuracy in how couples read,
decode and correctly interpret each others non-verbal behaviour.
What is encoding? - ✔✔sender may enact a confusing message that is difficult to
read.
,What is decoding? - ✔✔receiver may fail to correctly interpret a message that is
clear to everyone else.
What is an interpersonal gap? - ✔✔When what a person wants to communicate is
different from the message the other person received.
What is kitchen-sinking? - ✔✔Complaint is not precise and several topics are
addressed at once. Primary concern is lost.
What is Off-Beaming? - ✔✔Wandering from topic to topic, dont stay on one topic
long enough to resolve it.
What is mindreading? - ✔✔Assuming you know the other persons thoughts,
feelings and opinions without asking.
What are interruptions? - ✔✔Interrupt to express agreement of clarification
(good) disagreement (bad)
What is yes-butting? - ✔✔Listening poorly, finding something wrong or
unworkable with the statement.
What is cross-complaining? - ✔✔Respond to a complaint with one of their own,
failing to hear the original complaint.
What is an I-statement? - ✔✔I feel _________ when you ______ because you....
, Start with I and describe a specific emotional reaction.
What are behaviour descriptions? - ✔✔Plainly identify a specific behaviour that
annoys us; avoid using words like always and never.
What is an XYZ statement? - ✔✔combine behaviour descriptions with I
statements.
What is conflict? - ✔✔Whenever one person's motivations, goals, beliefs,
opinions or behaviour interferes with or is incompatible with those of another
person.
What are avoidant families? - ✔✔conflict doesnt exist and is not recognized, if
you have conflict figure it out on your own.
What are collaborative families? - ✔✔Families that use family meetings to discuss
issues, deal with people directly.
What are aggressive families? - ✔✔survival of the fittest is families general
climate, be brutally honest regardless of impact.
What topics of conflict did Papp et al. (2009) identify as the top 5? - ✔✔Children,
chores, communication, leisure and money.
What did Finkel et al. (2013) discuss about the importance of constructive
conflict? - ✔✔Marital quality naturally declines over time, you can reappraise
conflict which results in decreases in conflict related anger and stress.
