NAFA Maintenance Management LATEST
VERSION WITH 300 QUESTIONS AND CORRECT
DETAILED SOLUTIONS JUST RELEASED THIS
YEAR
1. Define preventive maintenance (PM).
A) Repairs performed after a vehicle has broken down
B) Services and/or checks scheduled based on measurable intervals designed to keep vehicles
functioning properly
C) Emergency maintenance called in by drivers
D) Annual inspections required by DOT
Answer: B
Preventive maintenance is proactive maintenance performed at scheduled intervals (mileage or
time-based) to prevent failures before they occur.
2. Define demand or breakdown maintenance.
A) Regularly scheduled oil changes
B) Inspections required by federal regulations
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C) Maintenance performed on an unscheduled basis after a failure has occurred
D) Warranty-covered repairs
Answer: C
Demand or breakdown maintenance is reactive maintenance performed on an unscheduled
basis after a failure has occurred.
3. What impact does lack of maintenance have on vehicle lifespan?
A) Vehicles will last longer due to fewer repairs
B) The lifespan of vehicles will be reduced, requiring earlier replacement
C) Only luxury vehicles benefit from PM records
D) Maintenance records have no impact on resale value
Answer: B
If maintenance is not performed on a periodic basis, the life-span of the vehicles will be reduced,
requiring their replacement or that of their more costly systems/components at a date earlier
than should be expected.
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4. Which of the following best defines motor vehicle maintenance?
A) Only oil changes and tire rotations
B) Inspection, lubrication, adjustment, cleaning, testing, and replacing components that have
failed or are on the verge of failure
C) Only repairs after breakdown
D) Driver-only inspections
Answer: B
Motor vehicle maintenance includes inspection, lubrication, adjustment, cleaning, testing, and
replacing components that have failed or are on the verge of failure.
5. What are the various actions associated with vehicle maintenance?
A) Driving, parking, and fueling
B) Inspection, lubrication, adjustment, cleaning, testing, and replacing components
C) Only oil changes and tire rotations
D) Washing and detailing
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Answer: B
The various actions associated with vehicle maintenance include inspection, lubrication,
adjustment, cleaning, testing, and replacing components that have failed or are on the verge of
failure.
6. What is the primary purpose of preventive maintenance (PM) in fleet management?
A) To reduce the purchase price of new vehicles
B) To perform repairs only after a failure occurs
C) To schedule service based on time, mileage, or engine hours to avoid unexpected
breakdowns
D) To increase the resale value of vehicles
Answer: C
Preventive maintenance uses predetermined intervals (time, mileage, engine hours) to conduct
service before failures happen, reducing unplanned downtime and extending asset life.
7. What impact does lack of maintenance have on drivers?
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