NUFT 204 EXAM 1 FINAL PAPER 2026 STUDY
GUIDE DETAILED ANSWERS READY
◉ nonverbal communication.
Answer: communication using body movements, gestures, and facial
expressions rather than speech
◉ perceptual biases.
Answer: human tendencies that interfere with accurately perceiving
and interpreting messages from others
◉ public communication.
Answer: interaction with an audience
◉ receiver.
Answer: the person who decodes a message
◉ referent.
Answer: motivates one person to communicate with another
◉ sender.
Answer: a person who transmits a message
,◉ small-group communication.
Answer: communication occurring within small groups of three or
more people
◉ stereotypes.
Answer: widely held beliefs that people have certain characteristics
because of their membership in a particular group
◉ symmetrical.
Answer: balanced
◉ therapeutic communication.
Answer: Verbal and nonverbal communication techniques that
encourage patients to express their feelings and to achieve a positive
relationship.
◉ verbal communication.
Answer: expressing ideas to others by using spoken words
◉ Accreditation.
Answer: Process whereby a professional association or
nongovernmental agency grants recognition to a school or
, institution for dem- onstrated ability to meet predetermined
criteria.
◉ Acuity Rating.
Answer: a way to determine the hours of care and number of staff
required for a given group of patients every shift or every 24 hours
◉ case management.
Answer: Model of delivering care that incorporates an
interdisciplinary approach to documenting patient care
◉ Charting by exception (CBE).
Answer: Charting meth- odology in which data are entered only
when there is an exception from that which is normal or expected;
reduces time spent documenting in charting. It is a shorthand
method for docu- menting normal findings and routine care.
◉ Clinical Decision Support System.
Answer: Comput- erized programs used within the health care
setting to support decision-making.
◉ clinical information system.
GUIDE DETAILED ANSWERS READY
◉ nonverbal communication.
Answer: communication using body movements, gestures, and facial
expressions rather than speech
◉ perceptual biases.
Answer: human tendencies that interfere with accurately perceiving
and interpreting messages from others
◉ public communication.
Answer: interaction with an audience
◉ receiver.
Answer: the person who decodes a message
◉ referent.
Answer: motivates one person to communicate with another
◉ sender.
Answer: a person who transmits a message
,◉ small-group communication.
Answer: communication occurring within small groups of three or
more people
◉ stereotypes.
Answer: widely held beliefs that people have certain characteristics
because of their membership in a particular group
◉ symmetrical.
Answer: balanced
◉ therapeutic communication.
Answer: Verbal and nonverbal communication techniques that
encourage patients to express their feelings and to achieve a positive
relationship.
◉ verbal communication.
Answer: expressing ideas to others by using spoken words
◉ Accreditation.
Answer: Process whereby a professional association or
nongovernmental agency grants recognition to a school or
, institution for dem- onstrated ability to meet predetermined
criteria.
◉ Acuity Rating.
Answer: a way to determine the hours of care and number of staff
required for a given group of patients every shift or every 24 hours
◉ case management.
Answer: Model of delivering care that incorporates an
interdisciplinary approach to documenting patient care
◉ Charting by exception (CBE).
Answer: Charting meth- odology in which data are entered only
when there is an exception from that which is normal or expected;
reduces time spent documenting in charting. It is a shorthand
method for docu- menting normal findings and routine care.
◉ Clinical Decision Support System.
Answer: Comput- erized programs used within the health care
setting to support decision-making.
◉ clinical information system.
