ATI LEADERSHIP RN VERSION A ACTUAL TEST
SCRIPT 2026 VERIFIED SOLUTIONS
◉ grievances. Answer: A wrong perceived by an employee based on
a feeling of unfair treatment that is considered grounds for a formal
complaint.
Grievances that cannot be satisfactorily resolved between the
parties involved can require management by a third party.
Facilities have a formal grievance policy that should be followed
when a conflict cannot be resolved.
The steps of an institution's grievance procedure should be outlined
in the grievance policy.
◉ Typical steps of the grievance process. Answer: Formal
presentation of the complaint is in the proper chain of command.
Formal hearing if the issue is not resolved at a lower level.
Professional mediation if a solution is not reached during a formal
hearing.
◉ resource management. Answer: Includes budgeting and resource
allocation. Human, financial, and material resources must be
considered.
,Budgeting is usually the responsibility of the unit manager, but staff
nurses can be asked to provide input.
Resource allocation is a responsibility of the unit manager as well as
every practicing nurse.
Providing cost-effective client care should not compromise quality of
care.
Resources (supplies, equipment, personnel) are critical to
accomplishing the goals and objectives of a health care facility, so it
is essential for nurses to understand how to effectively manage
resources.
◉ Cost Containment. Answer: strategies that promote efficient and
competent client care while also producing needed revenues for the
continued productivity of the organization
◉ cost-effective. Answer: strategies that achieve optimal results in
relation to the money spent to achieve those results
"getting your money's worth"
◉ cost-effective care strategies. Answer: providing clients with
needed education to decrease or eliminate future medical costs
associated with future complications
,promoting the use of evidence-based care resulting in improved
client care outcomes
promoting cost-effective resource management
◉ Nurse qualities for effective collaboration. Answer: -Good
communication skills
-Assertiveness
-conflict negotiation skills
-Leadership skills
-Professional presence
-Decision making & critical thinking
◉ decision-making styles. Answer: decisive: team uses a minimum
amount of data and generates one option
flexible: the team uses a limited amount of data and generates
several option
hierarchical-team uses a large amount of data and generates one
option
integrative-team uses a large amount of data and generates several
options
, ◉ Behavorial change strategies. Answer: rational-empirical:
manager provides factual information to support the change, used
when resistance to change is minimal
normative-reeducative: manager focuses on interpersonal
relationships to promote change
power-coercive: manager uses rewards to promote change, used
when individuals are highly resistant
◉ stages of team formation. Answer: Forming:
-members of team get to know each other
-the team leader defines tasks for the team and offers direction
Storming:
-conflict arises and team members begin to express polarized views.
-the team establishes rules and members begin to take on various
roles
Norming:
-the team establishes rules
-members show respect for one another and begin to accomplish
some of the tasks
SCRIPT 2026 VERIFIED SOLUTIONS
◉ grievances. Answer: A wrong perceived by an employee based on
a feeling of unfair treatment that is considered grounds for a formal
complaint.
Grievances that cannot be satisfactorily resolved between the
parties involved can require management by a third party.
Facilities have a formal grievance policy that should be followed
when a conflict cannot be resolved.
The steps of an institution's grievance procedure should be outlined
in the grievance policy.
◉ Typical steps of the grievance process. Answer: Formal
presentation of the complaint is in the proper chain of command.
Formal hearing if the issue is not resolved at a lower level.
Professional mediation if a solution is not reached during a formal
hearing.
◉ resource management. Answer: Includes budgeting and resource
allocation. Human, financial, and material resources must be
considered.
,Budgeting is usually the responsibility of the unit manager, but staff
nurses can be asked to provide input.
Resource allocation is a responsibility of the unit manager as well as
every practicing nurse.
Providing cost-effective client care should not compromise quality of
care.
Resources (supplies, equipment, personnel) are critical to
accomplishing the goals and objectives of a health care facility, so it
is essential for nurses to understand how to effectively manage
resources.
◉ Cost Containment. Answer: strategies that promote efficient and
competent client care while also producing needed revenues for the
continued productivity of the organization
◉ cost-effective. Answer: strategies that achieve optimal results in
relation to the money spent to achieve those results
"getting your money's worth"
◉ cost-effective care strategies. Answer: providing clients with
needed education to decrease or eliminate future medical costs
associated with future complications
,promoting the use of evidence-based care resulting in improved
client care outcomes
promoting cost-effective resource management
◉ Nurse qualities for effective collaboration. Answer: -Good
communication skills
-Assertiveness
-conflict negotiation skills
-Leadership skills
-Professional presence
-Decision making & critical thinking
◉ decision-making styles. Answer: decisive: team uses a minimum
amount of data and generates one option
flexible: the team uses a limited amount of data and generates
several option
hierarchical-team uses a large amount of data and generates one
option
integrative-team uses a large amount of data and generates several
options
, ◉ Behavorial change strategies. Answer: rational-empirical:
manager provides factual information to support the change, used
when resistance to change is minimal
normative-reeducative: manager focuses on interpersonal
relationships to promote change
power-coercive: manager uses rewards to promote change, used
when individuals are highly resistant
◉ stages of team formation. Answer: Forming:
-members of team get to know each other
-the team leader defines tasks for the team and offers direction
Storming:
-conflict arises and team members begin to express polarized views.
-the team establishes rules and members begin to take on various
roles
Norming:
-the team establishes rules
-members show respect for one another and begin to accomplish
some of the tasks
