EMD/EFD/EPD RECERTIFICATION AND EDUCATION PROGRAM | COMPLETE
QUESTIONS WITH 100% RATED EXPERT SOLUTIONS |2026 LATEST UPDATED
What is the purpose of the Continuing Dispatch Education (CDE) process? - (answer)To provide
all dispatch personnel with ongoing education to enhance knowledge, skills, and abilities within
the center and for the use of the PDS, meeting IAED re-certification requirements.
What does the CDE process need to meet according to policy? - (answer)The CDE process must
follow a standardized procedure to meet the needs of the center and the IAED re-certification
standards.
What are the objectives of Continuing Dispatch Education? - (answer)1. Develop a better
understanding of telecommunications and the ED's roles and responsibilities. 2. Improve skills in
the application of protocol components. 3. Provide opportunities for discussion, practice, and
feedback.
Who is responsible for defining the topics addressed in the CDE program? - (answer)The
Dispatch Review Committee (DRC) is responsible for defining the topics.
What is the role of the Training/QAU Coordinator in the CDE program? - (answer)The
Training/QAU Coordinator schedules educational opportunities, ensures delivery by qualified
personnel, maintains records, and tracks CDE status and expiration dates.
,How can appropriate CDE topics be identified? - (answer)1. Required state or local training. 2.
DRC recommendations. 3. Findings from the Quality Assurance Unit (QAU). 4. Direct requests
from the QAU. 5. Requests from EDs.
What records must the Training/QAU Coordinator maintain regarding the CDE program? -
(answer)1. CDE Lesson Plan including title, presenter, dates, hours, materials, objectives, and
content summary. 2. Attendance records for agency and individual ED files. 3. Employee CDE
status and expiration date tracking.
What is the minimum CDE requirement per 2-year certification period according to IAED? -
(answer)The minimum requirement is based on the number of PDS protocols the ED is certified
to use.
What must EDs do to meet re-certification requirements? - (answer)EDs are responsible for
attending sufficient educational opportunities and must alert their Supervisor of any challenges in
compliance.
What types of activities are considered acceptable forms of CDE? - (answer)1. Workshops and
seminars. 2. Attendance at planning and management meetings. 3. Quality assurance and case
, review. 4. Review of dispatch-related materials. 5. Providing public education. 6. Protocol
review. 7. Miscellaneous activities like ride-alongs.
What should EDs do if they face challenges in meeting re-certification requirements? -
(answer)They must alert their Supervisor of any likely challenges.
Where can the current IAED re-certification requirements be found? - (answer)At
www.emergencydispatch.org/Recertification.
What is the role of the DRC in the CDE program? - (answer)The DRC defines the topics that the
CDE program will address.
What is the significance of the CDE Lesson Plan? - (answer)It outlines the details of the
educational opportunities, including objectives and materials used.
What is the importance of attendance records in the CDE program? - (answer)Attendance
records are necessary for tracking participation and maintaining compliance with re-certification
requirements.
QUESTIONS WITH 100% RATED EXPERT SOLUTIONS |2026 LATEST UPDATED
What is the purpose of the Continuing Dispatch Education (CDE) process? - (answer)To provide
all dispatch personnel with ongoing education to enhance knowledge, skills, and abilities within
the center and for the use of the PDS, meeting IAED re-certification requirements.
What does the CDE process need to meet according to policy? - (answer)The CDE process must
follow a standardized procedure to meet the needs of the center and the IAED re-certification
standards.
What are the objectives of Continuing Dispatch Education? - (answer)1. Develop a better
understanding of telecommunications and the ED's roles and responsibilities. 2. Improve skills in
the application of protocol components. 3. Provide opportunities for discussion, practice, and
feedback.
Who is responsible for defining the topics addressed in the CDE program? - (answer)The
Dispatch Review Committee (DRC) is responsible for defining the topics.
What is the role of the Training/QAU Coordinator in the CDE program? - (answer)The
Training/QAU Coordinator schedules educational opportunities, ensures delivery by qualified
personnel, maintains records, and tracks CDE status and expiration dates.
,How can appropriate CDE topics be identified? - (answer)1. Required state or local training. 2.
DRC recommendations. 3. Findings from the Quality Assurance Unit (QAU). 4. Direct requests
from the QAU. 5. Requests from EDs.
What records must the Training/QAU Coordinator maintain regarding the CDE program? -
(answer)1. CDE Lesson Plan including title, presenter, dates, hours, materials, objectives, and
content summary. 2. Attendance records for agency and individual ED files. 3. Employee CDE
status and expiration date tracking.
What is the minimum CDE requirement per 2-year certification period according to IAED? -
(answer)The minimum requirement is based on the number of PDS protocols the ED is certified
to use.
What must EDs do to meet re-certification requirements? - (answer)EDs are responsible for
attending sufficient educational opportunities and must alert their Supervisor of any challenges in
compliance.
What types of activities are considered acceptable forms of CDE? - (answer)1. Workshops and
seminars. 2. Attendance at planning and management meetings. 3. Quality assurance and case
, review. 4. Review of dispatch-related materials. 5. Providing public education. 6. Protocol
review. 7. Miscellaneous activities like ride-alongs.
What should EDs do if they face challenges in meeting re-certification requirements? -
(answer)They must alert their Supervisor of any likely challenges.
Where can the current IAED re-certification requirements be found? - (answer)At
www.emergencydispatch.org/Recertification.
What is the role of the DRC in the CDE program? - (answer)The DRC defines the topics that the
CDE program will address.
What is the significance of the CDE Lesson Plan? - (answer)It outlines the details of the
educational opportunities, including objectives and materials used.
What is the importance of attendance records in the CDE program? - (answer)Attendance
records are necessary for tracking participation and maintaining compliance with re-certification
requirements.
