USPS 421 Exam with all Correct & 100% Verified Answers
|Latest Version |Already Graded A+
Gist ✔Correct Answer-Greet, Inquire, Suggest, Thank
Caller service ✔Correct Answer-Is a premium service for people and companies that need
more pickup times than firm holdout and have more mail than the largest box
S.O.L.E.R ✔Correct Answer-Squarely face the person
Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending
Fur ✔Correct Answer-Flexible, Uniformly thick, Rectangular
5 mail processing categories ✔Correct Answer-Letters, Flats, Machinable Parcel, Irregular
Parcel, Outside Parcel
Balloon rate ✔Correct Answer-applies to Priority Mail addressed for delivery to zones 1
through 4 and Standard post for all zones
Letter size minimum ✔Correct Answer-3 1/2 inches in height, 5 inches in length and .007
inches thick and be rectangular
DIM ✔Correct Answer-Dimensional weight
oversize pricing ✔Correct Answer-applies to Standard post pieces that measure over 108
inches but not more than 130 inches in combined length and girth
When is the DIM weight applied ✔Correct Answer-is applied to priority mail packages that are
shipped to zones 5 through 8 and exceed one cubic foot (1,728)
3 goals of SSA ✔Correct Answer-Grow Revenue
Increase Market Share
Develop Lifetime Customers
Non-mailable items ✔Correct Answer-Items clearly bearing markings of non mailable content
Items indicating non-mailable quantities
Improperly prepared mailpieces
Items leaking liquid or powder
Alcoholic beverages
, Benefits of priority mail express ✔Correct Answer-Overnight or next day delivery to most US
locations
Money back guarantee
Free package pickup & free shipping supplies
Free USPS tracking, signature proof of delivery and $100 of insurance free
Benefits of priority mail ✔Correct Answer-Fast and affordable delivery within 1,2, or 3 days
depending on origin and destination
Free USPS Tracking and limited insurance
Free package pickup & shipping supplies
Max insurance you can purchase ✔Correct Answer-5,000
Max insurance you can purchase with registered mail ✔Correct Answer-25,000
Max weight and size for priority package ✔Correct Answer-measure 108 inches in length and
girth no minimum weight but max is 70 pounds
EDDM ✔Correct Answer-Every Door Direct Mail
5 mailing processing categories ✔Correct Answer-Letters, Flats, Machinable parcels, Irregular
Parcels, Outside parcels
5 mailing services ✔Correct Answer-First class mail, Periodicals, Standard Mail, Package
services
4 types of packaging services ✔Correct Answer-Standard Post, Media mail, Library Mail,
Bound printed Matter
4 shipping services ✔Correct Answer-Priority mail express & priority mail express flat rate
Priority mail & priority mail flat rate
Parcel Select
Parcel Return Service
How many different PO box sizes ✔Correct Answer-5 different sizes
BSA ✔Correct Answer-Bank Secrecy Act
Postal bulletin ✔Correct Answer-is the official source of updates to Postal Service policies &
procedures
ASM ✔Correct Answer-Administrative Support Manual
|Latest Version |Already Graded A+
Gist ✔Correct Answer-Greet, Inquire, Suggest, Thank
Caller service ✔Correct Answer-Is a premium service for people and companies that need
more pickup times than firm holdout and have more mail than the largest box
S.O.L.E.R ✔Correct Answer-Squarely face the person
Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending
Fur ✔Correct Answer-Flexible, Uniformly thick, Rectangular
5 mail processing categories ✔Correct Answer-Letters, Flats, Machinable Parcel, Irregular
Parcel, Outside Parcel
Balloon rate ✔Correct Answer-applies to Priority Mail addressed for delivery to zones 1
through 4 and Standard post for all zones
Letter size minimum ✔Correct Answer-3 1/2 inches in height, 5 inches in length and .007
inches thick and be rectangular
DIM ✔Correct Answer-Dimensional weight
oversize pricing ✔Correct Answer-applies to Standard post pieces that measure over 108
inches but not more than 130 inches in combined length and girth
When is the DIM weight applied ✔Correct Answer-is applied to priority mail packages that are
shipped to zones 5 through 8 and exceed one cubic foot (1,728)
3 goals of SSA ✔Correct Answer-Grow Revenue
Increase Market Share
Develop Lifetime Customers
Non-mailable items ✔Correct Answer-Items clearly bearing markings of non mailable content
Items indicating non-mailable quantities
Improperly prepared mailpieces
Items leaking liquid or powder
Alcoholic beverages
, Benefits of priority mail express ✔Correct Answer-Overnight or next day delivery to most US
locations
Money back guarantee
Free package pickup & free shipping supplies
Free USPS tracking, signature proof of delivery and $100 of insurance free
Benefits of priority mail ✔Correct Answer-Fast and affordable delivery within 1,2, or 3 days
depending on origin and destination
Free USPS Tracking and limited insurance
Free package pickup & shipping supplies
Max insurance you can purchase ✔Correct Answer-5,000
Max insurance you can purchase with registered mail ✔Correct Answer-25,000
Max weight and size for priority package ✔Correct Answer-measure 108 inches in length and
girth no minimum weight but max is 70 pounds
EDDM ✔Correct Answer-Every Door Direct Mail
5 mailing processing categories ✔Correct Answer-Letters, Flats, Machinable parcels, Irregular
Parcels, Outside parcels
5 mailing services ✔Correct Answer-First class mail, Periodicals, Standard Mail, Package
services
4 types of packaging services ✔Correct Answer-Standard Post, Media mail, Library Mail,
Bound printed Matter
4 shipping services ✔Correct Answer-Priority mail express & priority mail express flat rate
Priority mail & priority mail flat rate
Parcel Select
Parcel Return Service
How many different PO box sizes ✔Correct Answer-5 different sizes
BSA ✔Correct Answer-Bank Secrecy Act
Postal bulletin ✔Correct Answer-is the official source of updates to Postal Service policies &
procedures
ASM ✔Correct Answer-Administrative Support Manual
