Exam Questions and Correct
Answers | New Update
What does STEEPLED stand for? (External factors - macro
environment) - ANSWER ✔✔Sociological, technological, economic,
environmental, political, legal, ethical, demographic
How many employees does a micro business have? - ANSWER
✔✔Less than 10
How many employees does a small business have? - ANSWER
✔✔Less than 50
, How many employees does a medium business have? - ANSWER
✔✔250 or fewer
What are the support activities of porters value chain model? -
ANSWER ✔✔Firm infrastructure, human resource management,
technology development and procurement
What are the primary activities of porters value chain model? -
ANSWER ✔✔Logistics, operations, marketing and sales and after
sales service
What is a BRD? - ANSWER ✔✔Business requirements definition - it
answers the "what to buy" question and is based on the needs analysis
from operations
What does RAQSCI stand for? (a model for identifying business
requirements) - ANSWER ✔✔Regulatory, assurance of supply,
quality, service, cost and innovation
What are the two types of field research? - ANSWER ✔✔Quantitative
research (statistical information) and qualitative research (peoples
opinions)
What are the 4 categories of the Kraljic matrix? - ANSWER
✔✔Critical, strategic, tactical and leverage