TCIS REVIEW QUESTIONS WITH VERIFIED ANSWERS
Correct
Incorrect
1 of 40
Term
School-wide programs to reduce bullying should begin with
development of a Caring Community, followed by:
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1. Policies against bullying
2. Instruction for staff
3. Open discussion with students
1. "I can see" (Validates feelings)
2. "When you" (Encourages positive behavior
3. "I know we" (Emphasizes desirable outcome)
4. "I am sorry" (Offers apology)
, 1. Provide immediate support to reduce emotional intensity
2. Resolve immediate crisis
3. Keep student in the activity
55% of meaning in communication comes from facial expression & 38% come from
tone of voice. Only 7% come from the actual words.
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2 of 40
Term
A crisis occurs when...
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Ability to control and manage
Anything that makes challenging
emotion while maintaining focus and
behavior more or less likely to occur.
attention.
1. I can see
2. When you a student's inability to cope
3. I know we results in a change in behavior.
4. I am sorry we
Don't know?
3 of 40
Term
,3 Possible Outcomes During Recovery Phase of the Stress Model of
Crisis
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1. Leadership & Administrative Support
2. Social work & Clinical services
3. Supervision & Post crisis intervention
4. Training & Competency Standards
5. Data driven incident monitoring & feedback
1. Lower - Abuser (Makes the problem worse)
2. No Change - Fire fighter (Dean puts out fires)
3. Higher - Educateur (Teaches coping skills & strategies)
1. Drain off emotions
2. Clarify events
3. Maintain the relationship & communication
4. Remind student of expectations & mediate the situation
1. Support: environmentally and emotionally to reduce stress and risk
2. Teach: students better ways to cope with stress.
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, 4 of 40
Term
All behavior has ___________ therefore, ___________ reflects needs.
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1. Manage the environment
2. Prompting
3. Caring gesture 1. Trigger
4. Hurdle help 2. Target
5. Redirection / Distraction 3. Weapon
6. Proximity 4. Level of stress or motivation
7. Directive statement
8. Time away
1. What am I feeling now?
2. What does this student feel, need,
or want?
meaning / behavior
3. How is the environment affecting
the student?
4. How do I best respond?
Don't know?
5 of 40
Definition
1. Organizational Culture (Control oriented, Poor Communication)
2. Environmental (Hot, Crowded, Too Noisy)
Correct
Incorrect
1 of 40
Term
School-wide programs to reduce bullying should begin with
development of a Caring Community, followed by:
Give this one a try later!
1. Policies against bullying
2. Instruction for staff
3. Open discussion with students
1. "I can see" (Validates feelings)
2. "When you" (Encourages positive behavior
3. "I know we" (Emphasizes desirable outcome)
4. "I am sorry" (Offers apology)
, 1. Provide immediate support to reduce emotional intensity
2. Resolve immediate crisis
3. Keep student in the activity
55% of meaning in communication comes from facial expression & 38% come from
tone of voice. Only 7% come from the actual words.
Don't know?
2 of 40
Term
A crisis occurs when...
Give this one a try later!
Ability to control and manage
Anything that makes challenging
emotion while maintaining focus and
behavior more or less likely to occur.
attention.
1. I can see
2. When you a student's inability to cope
3. I know we results in a change in behavior.
4. I am sorry we
Don't know?
3 of 40
Term
,3 Possible Outcomes During Recovery Phase of the Stress Model of
Crisis
Give this one a try later!
1. Leadership & Administrative Support
2. Social work & Clinical services
3. Supervision & Post crisis intervention
4. Training & Competency Standards
5. Data driven incident monitoring & feedback
1. Lower - Abuser (Makes the problem worse)
2. No Change - Fire fighter (Dean puts out fires)
3. Higher - Educateur (Teaches coping skills & strategies)
1. Drain off emotions
2. Clarify events
3. Maintain the relationship & communication
4. Remind student of expectations & mediate the situation
1. Support: environmentally and emotionally to reduce stress and risk
2. Teach: students better ways to cope with stress.
Don't know?
, 4 of 40
Term
All behavior has ___________ therefore, ___________ reflects needs.
Give this one a try later!
1. Manage the environment
2. Prompting
3. Caring gesture 1. Trigger
4. Hurdle help 2. Target
5. Redirection / Distraction 3. Weapon
6. Proximity 4. Level of stress or motivation
7. Directive statement
8. Time away
1. What am I feeling now?
2. What does this student feel, need,
or want?
meaning / behavior
3. How is the environment affecting
the student?
4. How do I best respond?
Don't know?
5 of 40
Definition
1. Organizational Culture (Control oriented, Poor Communication)
2. Environmental (Hot, Crowded, Too Noisy)
